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Seizing the Digital Future in Customer Experience Transformation 

COPC

The technology adoption chasm has moved us past the initial stage, where early adopters experiment with their customers. Today, the field of CX is a dynamic arena where mature technology applications seamlessly integrate to enhance user experiences. This method offers a more personalized and adaptable training experience.

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Introducing automatic training for solutions in Amazon Personalize

AWS Machine Learning

Amazon Personalize accelerates your digital transformation with machine learning (ML), making it effortless to integrate personalized recommendations into existing websites, applications, email marketing systems, and more. With a background in computer science and strategy, she is passionate about product innovation.

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Drive hyper-personalized customer experiences with Amazon Personalize and generative AI

AWS Machine Learning

While generative AI can quickly create content, it alone is not enough to provide higher degree of personalization to adapt to the ever-changing and nuanced preferences of individual users. Many companies are actively seeking solutions to enhance user experience using Amazon Personalize and generative AI.

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Slack delivers native and secure generative AI powered by Amazon SageMaker JumpStart

AWS Machine Learning

It’s the AI-powered platform for work that connects people, conversations, apps, and systems together in one place. About the Authors Jackie Rocca is VP of Product at Slack, where she oversees the vision and execution of Slack AI, which brings generative AI natively and securely into Slack’s user experience.

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In-Car Entertainment Technology Trends for 2021

GlowTouch

As the shackles of Covid come off, road trips are again in vogue, with more travelers planning to fuel up and hit the highways. Adding to the experience is the latest in-car entertainment, with trends that leave the eight-track, cassette, and CD eras in the dust. Brand Specific AI Systems. Payment By Vehicle.

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Customer intent is a treasure trove of actionable data hiding in plain sight

Think Customers

Oftentimes, the user experience developed by a company for its customers overlooks critical components of the underlying intents the customer wants resolved through their customer experience (CX),” says Ravi Bharadwaj, executive director of corporate strategy at TTEC.

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5 Mixed Reality Trends for the Future

CSM Magazine

For example, Gatwick Airport in London offers AR apps to help travelers get to the right terminals and gates, and find baggage carousels, check-in desks, and restaurants. The expansion of 5G will allow more advanced mobile gaming, such as multi-user experiences with hundreds of users viewing and changing 3D content in real-time without lag.

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