Clarivate
NOVEMBER 14, 2023
Most clients we work with are keen to communicate that their product is innovative. Innovation is important, right? In fact, in the context of reimbursement decisions for medicines, the definition of ‘rewardable’ innovation has evolved from being a new molecular entity to focus more on value or benefit. [1]
ijgolding
SEPTEMBER 15, 2016
Chatbots aren’t a new creation; they were used in the digital world in 2006 as part of a marketing campaign for the horror flick When a Stranger Calls. It is uncertain when chatbots will transform business communications, but it’s certain they will bring many-a-positive transformation. How long have Chatbots been around?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
CSM Magazine
OCTOBER 15, 2019
When it comes to providing that kind of experience, the best place to start is with customer communications. Digital innovation and customer expectations. While customers may continue to have a limited choice when it comes to utilities, the sector still faces disruption from innovative new players. Big business benefits.
C3Centricity
JANUARY 18, 2020
Although Schwartz’s original book was published in 2006, he recently commented on the current choices facing consumers in “The Paradox of Expanded Choices.” I for one enjoy shopping because I am always on the lookout for the latest introductions and innovations. Wake up marketers, you are not innovating!
Customer Bliss
JANUARY 17, 2019
As the banking industry continues to focus more on customer experience and innovation, I think this is a good conversation to have at the beginning of 2019. When Lisa started working at Netspend in 2006, the company was relatively small and was in an industry that didn’t really exist before the company itself existed.
Experience Matters
DECEMBER 22, 2014
Hall joined the D-backs in May 2005 as Senior Vice President, Communications, was named president in September 2006 and CEO in January 2009. Hall takes culture so seriously that he renamed the front office as the “Culture & Innovation Center.” Needless to say, I really enjoyed the conversation.
Qualtrics
DECEMBER 5, 2019
What is disruptive innovation? The term ‘disruptive innovation’ is attributed to Harvard professor of business Clayton Christiansen , who helped develop the concept in the 1990s. In 2006, the company made a decision to put their money behind ecommerce, and to use it as a market differentiator. Request a Demo.
Expert insights. Personalized for you.
52 
Let's personalize your content