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The Five-Stage Road to Customer Experience Maturity: Where is Your Organization?

NICE inContact

Disjointed policies, processes, technology and practices can all be obstacles en route to excellent customer service. While the organization has taken no significant actions or a coordinated effort associated with it, CX is at least acknowledged and talked about as something important. But how many truly achieve that objective?

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Read webpages and highlight content using Amazon Polly

AWS Machine Learning

The location on the page the sentence appears. As the audio is read, the browser checks the time, finds in the marks file which sentence to read at that time, locates it on the page, and highlights it. Next, on the AWS Cloud9 console, locate the environment PRTPDemoCloud9 created by the CloudFormation stack. example/tmp.xslt.

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Unlocking language barriers: Translate application logs with Amazon Translate for seamless support

AWS Machine Learning

This template takes about 1 minute to complete. After the stack is created successfully, you can review the Lambda function by navigating to the Lambda console and locating the function translate-application-logs. About the author Xan Huang is a Senior Solutions Architect with AWS and is based in Singapore.

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Manage your Amazon Lex bot via AWS CloudFormation templates

AWS Machine Learning

See the following code: BotLocales: - LocaleId: "en_US" Description: "en US locale" NluConfidenceThreshold: 0.40 See the following code: BotLocales: - LocaleId: "en_US" Description: "en US locale" NluConfidenceThreshold: 0.40 About the Authors Thomas Rindfuss is a Sr. Shall I book the reservation?"

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Intelligent document processing with AWS AI and Analytics services in the insurance industry: Part 2

AWS Machine Learning

Before you get started, refer to Part 1 for a high-level overview of the insurance use case with IDP and details about the data capture and classification stages. For more information about how to set up this IAM role with least privilege, refer to Cluster and configure setup for Amazon Redshift ML administration. Prerequisites.

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Deploy pre-trained models on AWS Wavelength with 5G edge using Amazon SageMaker JumpStart

AWS Machine Learning

To learn more about deploying geo-distributed applications on AWS Wavelength, refer to Deploy geo-distributed Amazon EKS clusters on AWS Wavelength. infer-tensorflow-tc-bert-en-uncased-L-12-H-768-A-12-2.tar.gz The following diagram shows an example of this architecture. Run the train_model.py amazonaws.com/tensorflow-inference:2.8-cpu

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Simplify continuous learning of Amazon Comprehend custom models using Comprehend flywheel

AWS Machine Learning

Amazon Comprehend is a managed AI service that uses natural language processing (NLP) with ready-made intelligence to extract insights about the content of documents. For information about creating IAM policies for Amazon Comprehend, see Permissions to perform Amazon Comprehend actions.