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How to Triumph Over Budget Cuts and Prove Your Marketing ROI

C3Centricity

However, according to a recent Data & Marketing Association (DMA) study, the average ROI for digital (email) marketing in 2022 was $36 for every $1 spent. Content marketing, email marketing, and social media platforms provide avenues for reaching large audiences at a fraction of the cost of traditional advertising.

ROI 226
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CX Prediction 2022.1 — Brand Loyalty Rebooted

SurveyGizmo

Please download our CX Predictions for 2022 ebook for our full report. COVID killed brand loyalty. How will we bring the mojo back in 2022? Brand loyalty took a nosedive during the pandemic with 75% of consumers trying a new shopping behavior since COVID started. But the great brand realignment isn’t over.

Loyalty 95
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50+ Brand Awareness Survey Questions to Ask in 2022

SurveySparrow

Brand awareness surveys help you measure what your potential customers really think about your brand, how loyal they are, and whether they trust your brand. In this article, we’ve put together a list of the best brand awareness survey questions you can ask your customers to measure your brand’s market recognition.

Survey 52
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Building Brand Trust in a Recession

2020 Research

Good branding. No matter the state of the world, your branding strategies will determine where you fit in. Branding is how you build trust with your consumers and achieve loyalty, which is especially crucial during recessions. And the best way to do that? Don’t Expect Your Customers to Be Loyal.

Brands 52
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How To Protect Your Digital Media Campaigns From The 2022 Elections

Merkle

During these times, some markets (DMAs) can be costly for brands to advertise in – and this upcoming election season in 2022 will be no different. There are several battleground states in the 2022 election that we expect to have high demand for broadcast TV spots, including:

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5 Things We Learned from the Customer Experience Speakers at the Sydney XI Forum

InMoment XI

After 14 customer experience speakers, 250 delegates, two hands-on workshops, and hours of networking on the Sydney Harbour cruise, the 2022 Sydney XI Forum is done and dusted. CX started out in the golden age of advertising, market research, and understanding consumers. Ideally, every CX platform should tell brands WHAT to do next.

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5 Top Customer Service Articles of the Week 8-29-2022

ShepHyken

11 Brands Winning With Memorable in-store Experiences by Bobby Marmahat. Retail Customer Experience) Top brands know that providing a great in-store experience is key when it comes to brick-and-mortar success. Advertising Specialty Institute) The ability to attract customers is what makes or breaks a business.