Top 9 Questions: ESG & the Contact Center RFP
BlueOcean
APRIL 24, 2024
Though there are many official guidelines and metrics that can help you assess your outsourcer’s ESG efforts , the first step is simply to start asking questions. Governance Structure Any customer-facing entity should understand the critical importance of transparency and trust. Here are a few governance-focused ESG RFP questions.
Let's personalize your content