TechSee

JANUARY 2, 2019

Opening on January 8 in Las Vegas at the Sands, Level 2, Halls A-D , the CES Smart Home marketplace will feature the latest innovative tech from vendors offering everything from security monitoring to smart appliances, lighting, window coverings, irrigation, entertainment systems and more. Connecting Objects, Homes and Cities.

Innovation 174

Innovation Entertainment Knowledge Base Technology 174

ShepHyken

MARCH 11, 2024

What can traditional businesses learn from innovative customer-centric strategies employed by the entertainment industry? Recognition and personalized attention can leave a lasting emotional impact and a strong sense of connection. Brands must create memorable and emotionally resonant experiences for their customers.

Customer Experience 148

Customer Experience Entertainment Loyalty Customer Centricity 148

CSM Magazine

FEBRUARY 12, 2024

To host an event that not only stands out but also resonates within your industry requires careful planning, innovation, and attention to detail. Curate high-quality content that not only educates but also entertains and inspires your audience. Engage with High-Quality Content and Speakers Content is the heart of your corporate event.

Industry 95

Industry Tips Entertainment Transportation 95

GlowTouch

MARCH 1, 2021

Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail Connected Cars: How Their Evolution Impacts Consumers & Businesses. Connected cars keep getting more advanced and less exclusive. First Things First, What Are Connected Cars? The Luxury of Entertainment & Convenience.

Connections 52

Connections Consumers Entertainment Travel 52

Oracle

NOVEMBER 5, 2019

Retail innovation is constantly evolving, from established brands testing new customer experiences to the changing face of service delivery. What retail innovations are on the horizon for 2020? No matter where a retailer’s focused on immediately, the evolving last mile will be a key focus of retail innovation in 2020.

Retail 76

Retail Innovation Self Service Conference 76

Oracle

APRIL 10, 2020

So, how are streaming services and digital content solutions staying ahead of the game and innovating in 2020? We asked consumers to provide examples of streaming, virtual, and digital innovations they’ve seen in 2020, and here are 10 of them. Media management software innovation. Strides with streaming.

Innovation 52

Innovation Trends Entertainment Video 52

CSM Magazine

FEBRUARY 15, 2024

million on Twitter, Swift uses these platforms to unmask the magic of her music career, unveil exclusive content and connect with fans in exciting live streams and engaging Q&A sessions. Amidst an increasingly saturated entertainment industry, Swift stands as a beacon of adaptability and innovation.

Engagement 52

Engagement Entertainment Video Analytics 52

Maru Group

MARCH 16, 2021

By Audra Priluck, Vice President, Media & Entertainment | March 16, 2021. The Super Bowl has stand out appeal versus the other big national viewing events How people connect with the Super Bowl is changing. Innovation is desperately needed in both sports and the media—particularly at their intersection.

Sports 52

Sports Innovation Social Media Culture 52

West Monroe

FEBRUARY 13, 2024

Under Don’s leadership, Satisfi Labs has seen significant growth in the sports, entertainment, and tourism sectors, receiving investment from Google, MLB, and Red Light Management. However, as fans seek more personalized connections with their favorite brands, technology plays a crucial role.

Sports 98

Sports Tourism Entertainment Technology 98

Gainsight

JUNE 10, 2021

They were our lifelines and connections to the outside world. It was our source of news, entertainment, and communication pathways. August Hall was again full of attendees (socially distanced, of course) waiting in anticipation to hear what’s in store for Gainsight at the Product Innovation Keynote. Leading the Charge.

Innovation 52

Innovation Customer Journeys Chief Customer Officer NPS 52

CSM Magazine

APRIL 4, 2024

Due to these digital capabilities, clients could easily navigate the casino environment, from making reservations for meals and lodging to researching entertainment options and preferred games. Virtual help made things run more smoothly, but it also brought to light the priceless importance of real human connections and exchanges.

Customer Service 40

Customer Service Entertainment Exceptional Customer Service Hospitality 40

Blake Morgan

MAY 29, 2023

Emirates’ renowned customer service is due to empowering employees and cabin crews around the pillars of Excellence, Attentiveness, Innovation, and Passion. A handful of channels for in-flight entertainment is acceptable, but Emirates goes above and beyond with more than 5,000 entertainment channels for ultimate personalization.

Airlines 59

Airlines Strategy Customer Experience Entertainment 59

Alida

SEPTEMBER 22, 2016

Earlier this week, more than 400 professionals in marketing, customer experience, innovation and research gathered in Chicago for the 2016 Customer Intelligence Summit. Miller explained the ‘Authenticity Lifecycle,’ which is a business model that infuses authentic engagement with marketing, innovation and customer experience activities.

Innovation 100

Innovation Marketing Social Media Healthcare 100

CSM Magazine

APRIL 16, 2024

Online casinos are not just places for digital entertainment; they are platforms where the experience of each user can define the longevity and success of the casino itself. It is one of the most important things that keeps players connected and engaged with the platform. This is all underpinned by the latest tech innovations.

Tips 52

Tips Knowledge Base Multi-Channel Self Service 52

Uniphore

JUNE 22, 2021

So, we had to make their rants more entertaining. That said, here are five reasons why you should not ignore the rants of your customer service employees: #1 You Can Boost Your NPS With Rockstar Emp loyees According to Forrester, your customers are 10 times more likely to recommend your brand after connecting with a knowledgeable employee.

Call Center 219

Call Center Self Service Social Media Contact Center 219

ThriveableBiz

NOVEMBER 13, 2023

For continuous improvements and creative innovations, to stay ahead of your competitors. Marketing has to connect with people on a range of emotions. Your content & ad campaigns are just like any entertainment brand. Looking for the best way to connect with people, at their emotional and lifestyle touchpoints?

Marketing 52

Marketing Entertainment Social Media Course 52

CSM Magazine

FEBRUARY 6, 2024

In the high-stakes world of sports and entertainment, the right technology can turn game day into an unforgettable experience. That’s where Oracle Cloud EPM comes into play, providing a level of agility stadium operators require to keep up with the dynamic nature of sports and entertainment events.

Entertainment 52

Entertainment Sports Financial Effort Score 52

Alida

OCTOBER 4, 2016

Connection is established when the community supports shared experiences. More recently, however, it’s embraced other innovative engagement activities. Engagement, not entertainment. Don’t confuse engagement with entertainment. Fulfillment means that community members find immediate value in participating.

Engagement 250

Engagement Strategy Entertainment Exercises 250

Storyminers

JUNE 3, 2022

More customers will want more to do (information, entertainment, service, repair, etc.) Have at least one customer value creation metric in your measurement mix to stay connected to what your customers care about most. More shopping will happen before people head to the store than ever before. than ever before.

Trends 147

Trends Customer Experience Wireless Entertainment 147

Circular Edge

APRIL 24, 2019

Here’s part two, where I’m highlighting my favorite moments and activities including CE product & service innovations , more customer success stories , unique product giveaways made by companies who run JD Edwards and lively entertainment that helped make #C19TX an amazing conference experience. I am happy to help!

Innovation 40

Innovation Roadmap Case Study Conference 40

Circular Edge

APRIL 24, 2019

Here’s part two, where I’m highlighting my favorite moments and activities including CE product & service innovations , more customer success stories , unique product giveaways made by companies who run JD Edwards and lively entertainment that helped make #C19TX an amazing conference experience. I am happy to help!

Innovation 40

Innovation Roadmap Case Study Conference 40

BirdEye

MAY 3, 2023

A marketing channel is any platform that allows you to connect and communicate your brand’s message with your target audience. B2C marketing channels that help you sell to or connect with individuals are social media channels, paid ads, email marketing, SMS campaigns, direct mail, and mobile marketing.

Marketing 98

Marketing B2C Social Media Multi-Channel 98

Kustomer

NOVEMBER 1, 2021

Check out our favorite customer service podcasts, or keep reading for some entertaining podcast history. While the entertainment value of podcasts is largely acknowledged, they also work as a great educational tool. Discover an energized, connected community offering inspired solutions from around the globe. Just for Kicks?

Customer Service 98

Customer Service Entertainment Trends Social Media 98

Gainsight

DECEMBER 5, 2023

Brace yourselves for an exciting development as we bid farewell to the San Francisco backdrop and set our sights on the heartland of innovation – St. Tech and Innovation Hub of the Heartland St. As the voice of this community, we want to connect with companies all over the nation, not just the coasts. Louis, you ask?

Conference 52

Conference Meeting Travel Entertainment 52

Gainsight

DECEMBER 5, 2023

Brace yourselves for an exciting twist as we bid farewell to the iconic San Francisco backdrop and set our sights on the heartland of innovation – St. Tech and Innovation Hub of the Heartland St. As the voice of this community, we want to connect with companies all over the nation, not just the coasts. Louis, you ask?

Conference 52

Conference Travel Entertainment Innovation 52

Oracle

JULY 7, 2020

With so many more people at home working, studying, and finding entertainment across devices, the way consumers are behaving and interacting with brands is changing. According to Deloitte , there are about 11 connective devices per household. For instance, some companies are offering the following: Longer return policies.

Consumers 98

Consumers Entertainment Fashion Ecommerce 98

Russel Lolacher

APRIL 20, 2021

So it’s not just growing in awareness but also as a viable medium to get information and be entertained by. It’s often thought of as just an “innovative” way of doing that’s already being done – newsletters, emails, websites, etc but hey… now with audio! It’s Not About Piling On.

Engagement 122

Engagement Culture Entertainment Communication 122

Avaya

MARCH 13, 2017

Here are three key ways hospitality leaders can innovate front office operations using smart communication architecture: Launch an integrated mobile app experience: Today, nearly half of hospitality leaders believe mobile apps have the biggest impact on the guest experience of any technology.

Hospitality 56

Hospitality Innovation Hotels Guest Experience 56

SurveySparrow

SEPTEMBER 5, 2023

Brands that prioritize customer-centricity gain a competitive edge by forging stronger connections with their customers. Connected Vehicles for Enhanced Convenience The era of connected vehicles has arrived. This connectivity enhances convenience and safety. Here are the reasons why you need to invest in CX: 1.

Automotive 52

Automotive Trends Strategy Customer Experience 52

Alida

OCTOBER 27, 2017

An essential part of that experience, however, is tying the brick-and-mortar visit with a digital-mobile relationship, said Johnson, so Starbucks is investing in elevating the in-store experience and the digital-mobile connection with customers simultaneously. In-store inventory innovation secures customer loyalty. Make it magical.

Retail 154

Retail Examples e-support Entertainment 154

ImprintCX Articles

NOVEMBER 6, 2023

Exceptional organizations focus on developing and continuously innovating their culture, it doesn’t just happen on its own. Guest stories of their experience at Mercedes-Benz Stadium help us recognize, appreciate, connect, set standards, inspire, train, innovate, and so much more. Q: What is the best job you have ever had?

Entertainment 52

Entertainment Culture Sports Guest Experience 52

Totango

APRIL 25, 2019

Edgar Papke followed with an interactive session that shared a framework for true alignment and building brand intention, customer-centric culture and innovation by design. Spark enables you to dream big and achieve results in just a few weeks. Optimum Agility – Zoom. Strongest Impact – Avero.

NPS 54

NPS Connections Customer Centricity Customer Success 54

Oracle

MARCH 1, 2021

Female innovators in CX technology have shaped the field since the earliest days and continue to create change and exciting new experiences, technology, and ideas. Let’s take a closer look at five female leaders in CX tech you can follow to stay connected to the field’s most insightful leaders and active trailblazers.

Technology 81

Technology Advertising Customer Experience Professionals Innovation 81

Helpt

JANUARY 18, 2024

Here, amidst the buzz and excitement, were glimpses into the future: AR products that blurred the lines of reality, a pinball machine that echoed nostalgia, and gaming gadgets that promised endless entertainment. This seemed rather fitting for a place like CES where money, innovation, and hunger fill the expansive expo hall.

Entertainment 52

Entertainment Sports Innovation Hotels 52

Call Experts

FEBRUARY 12, 2024

While specific details remain under wraps until the big game day, we can expect a diverse array of brands vying for our attention with their innovative ad campaigns. The best Super Bowl commercials are those that seamlessly blend entertainment with brand messaging, leaving a lasting impression on viewers long after the game ends.

Advertising 52

Advertising Automotive Entertainment Culture 52

Circular Edge

MAY 26, 2023

Blueprint 4D 2023 Recap & Highlights This year’s Blueprint 4D was all about incredible learning experiences, valuable networking opportunities, unique customer appreciation events, and connecting with new & longtime JDE and Cloud friends.

Case Study 52

Case Study Innovation Study Entertainment 52

Michelli Experience

MARCH 25, 2016

Living in the information age where there’s YouTube, from which hours are consumed for entertainment, as well as different social media platforms like Facebook and Twitter—everything has evolved to accommodate a more visual and tech-savvy generation. How can people appreciate these innovations if they don’t even know how or when to use them?

Video 100

Video Entertainment Customer Service Social Media 100