Circular Edge

MARCH 4, 2024

During BLUEPRINT 4D, Circular Edge and its co-sponsors Medius and ALLOut Security will engage Oracle JD Edwards customers with a unique networking dinner, TopGolf & DJ After Party event.

Innovation 52

Innovation Engagement Conference Entertainment 52

TechSee

JANUARY 2, 2019

Opening on January 8 in Las Vegas at the Sands, Level 2, Halls A-D , the CES Smart Home marketplace will feature the latest innovative tech from vendors offering everything from security monitoring to smart appliances, lighting, window coverings, irrigation, entertainment systems and more. Monday, January 7. 1:30 – 2:00 PM.

Innovation 174

Innovation Entertainment Knowledge Base Technology 174

ThriveableBiz

NOVEMBER 13, 2023

Customer-driven innovation to scale -up your business To scale-up your business you have to be focused on what the customer wants and needs. You have to be different and innovative. If your innovation isn’t anchored in their emotional needs, beyond the purely rational, it’s not going to give you the growth you’re looking for.

Innovation 52

Innovation Entertainment Customers Customer Focused 52

PK

NOVEMBER 30, 2020

Did the COVID-19 pandemic change the media and entertainment industry, or did it accelerate a trend that was already taking place? For my latest Innovation Interview, I spoke with PK’s […]. The post Innovation Interview: The pandemic’s effect on media appeared first on PK.

Innovation 52

Innovation Entertainment Trends Industry 52

InMoment XI

FEBRUARY 2, 2024

On Thursday, January 25th, we hosted the “Changing The Game” event in Austin, TX—a crucible for innovative ideas and game-changing strategies to address the consumer market in 2024 and beyond. It marks the dawn of an era where innovation transcends tradition, compelling the entire industry to follow suit or risk obsolescence.

Hospitality 260

Hospitality Call Center Retail NPS 260

ShepHyken

MARCH 11, 2024

What can traditional businesses learn from innovative customer-centric strategies employed by the entertainment industry? What lessons can companies learn from the legendary rock band, Van Halen, in creating loyal customer followings?

Customer Experience 147

Customer Experience Entertainment Loyalty Customer Centricity 147

C3Centricity

MARCH 12, 2024

It’s about creating content that solves problems, educates, and entertains your target audience, thereby building trust and establishing your brand as an authority in your field. The Power of Content Marketing to Attract High-Quality Traffic Content marketing is another vital strategy for driving high-quality traffic.

Customer Engagement 226

Customer Engagement Engagement Competitive Advantage Entertainment 226

NetBase

JUNE 5, 2020

The time is ripe to innovate the way movies and TV are seen. In this trend analysis, we’ll share consumer and market intelligence around: Top shows shifting to meet consumer desires for varied experiences in entertainment. MTV innovated TV with music way back when, and then over a decade later with reality TV via The Real World.

Innovation 73

Innovation Brands Social Media Advertising 73

Oracle

NOVEMBER 5, 2019

Retail innovation is constantly evolving, from established brands testing new customer experiences to the changing face of service delivery. What retail innovations are on the horizon for 2020? No matter where a retailer’s focused on immediately, the evolving last mile will be a key focus of retail innovation in 2020.

Retail 76

Retail Innovation Self Service Conference 76

CSM Magazine

FEBRUARY 12, 2024

To host an event that not only stands out but also resonates within your industry requires careful planning, innovation, and attention to detail. Curate high-quality content that not only educates but also entertains and inspires your audience. Engage with High-Quality Content and Speakers Content is the heart of your corporate event.

Industry 95

Industry Tips Entertainment Transportation 95

InMoment XI

APRIL 6, 2017

Customer experience experts from Reliant, Wells Fargo, Intel and more will share best practices and exciting innovations to improve the way customers interact with brands, products and employees. Caesars Entertainment VP Total Service Terry Byrnes and. View Article.

Culture 200

Culture Sales Entertainment Innovation 200

Wired and Dangerous

JANUARY 3, 2017

We believe this year will be remembered in years to come as one in which people in the world of work embraced the spirit of innovative service – consistently providing customers with a unique and unexpected customer experience creation. Thank you for following our innovative service blog. Value – unique is different from value – added.

Innovation 79

Innovation Entertainment System Communication 79

Oracle

APRIL 10, 2020

So, how are streaming services and digital content solutions staying ahead of the game and innovating in 2020? We asked consumers to provide examples of streaming, virtual, and digital innovations they’ve seen in 2020, and here are 10 of them. Media management software innovation. Strides with streaming.

Innovation 52

Innovation Trends Entertainment Video 52

InMoment XI

APRIL 6, 2017

Customer experience experts from Reliant, Wells Fargo, Intel and more will share best practices and exciting innovations to improve the way customers interact with brands, products and employees. Caesars Entertainment VP Total Service Terry Byrnes and. View Article

Culture 182

Culture Sales Entertainment Innovation 182

Circular Edge

MARCH 4, 2024

Upgrades, Cloud Migrations & Continuous Innovation Circular Edge, a Gold level and Cloud standard member of Oracle Partner Network (OPN), demonstrates its support of Oracle JD Edwards customers who are on or considering EnterpriseOne 9.2 Circular Edge Makes It Easier for Customers to Benefit from Oracle JD Edwards EnterpriseOne 9.2

Entertainment 52

Entertainment Innovation Resources User Experience 52

2020 Research

APRIL 8, 2024

We predict the following impacts for the education, wellness, fashion, tech and media industries: Driving the Learning Revolution Gen C’s pandemic-forged perspective on education demands flexibility, innovation and a digital-first approach. Traditional methods won’t cut it anymore.

Connections 52

Connections Brands Fashion Entertainment 52

Wired and Dangerous

MARCH 6, 2018

How can you decorate your customer’s experience in a way that makes it exciting, original, fun, entertaining, unusual, special, different, amazing, or any other descriptor that can take your customer’s breath away? Think of the service provider with the most passion, most pizzazz, or greatest boldness.

Innovation 70

Innovation Call Center Entertainment Travel 70

Gainsight

JUNE 10, 2021

It was our source of news, entertainment, and communication pathways. August Hall was again full of attendees (socially distanced, of course) waiting in anticipation to hear what’s in store for Gainsight at the Product Innovation Keynote. Nick Mehta, CEO of Gainsight, opened the show with greetings and a message about innovation.

Innovation 52

Innovation Customer Journeys Chief Customer Officer NPS 52

Maru Group

MARCH 16, 2021

By Audra Priluck, Vice President, Media & Entertainment | March 16, 2021. The on-going decline in viewing major sporting events can be addressed by radical innovation The significant decline in television viewership from last year’s Super Bowl is far from unusual in sports. In fact, at 9%, its decline is relatively small.

Sports 52

Sports Innovation Social Media Culture 52

Blake Morgan

MAY 29, 2023

Emirates’ renowned customer service is due to empowering employees and cabin crews around the pillars of Excellence, Attentiveness, Innovation, and Passion. A handful of channels for in-flight entertainment is acceptable, but Emirates goes above and beyond with more than 5,000 entertainment channels for ultimate personalization.

Airlines 59

Airlines Strategy Customer Experience Entertainment 59

QuestionPro Audience

OCTOBER 24, 2018

The average consumer plans to spend 5% more than they did in 2017, an average of $1,250 each, on travel, gifts and entertainment this holiday season. Traditional store retailers are finding ways to drive traffic to stores with better values, in-store only promotions and more entertaining shopping experiences.

Retail 170

Retail Consumers Entertainment Ecommerce 170

CSM Magazine

FEBRUARY 6, 2024

In the high-stakes world of sports and entertainment, the right technology can turn game day into an unforgettable experience. That’s where Oracle Cloud EPM comes into play, providing a level of agility stadium operators require to keep up with the dynamic nature of sports and entertainment events.

Entertainment 52

Entertainment Sports Financial Effort Score 52

Alida

SEPTEMBER 22, 2016

Earlier this week, more than 400 professionals in marketing, customer experience, innovation and research gathered in Chicago for the 2016 Customer Intelligence Summit. Miller explained the ‘Authenticity Lifecycle,’ which is a business model that infuses authentic engagement with marketing, innovation and customer experience activities.

Innovation 100

Innovation Marketing Social Media Healthcare 100

CSM Magazine

JANUARY 8, 2024

For enthusiasts of Bitcoin, especially those who enjoy the thrill of Bitcoin gambling, there’s a wealth of entertainment that delves into themes of digital finance, futuristic technology, and the societal implications of these advancements. It has also made a significant impact on popular culture, particularly in film and television.

Entertainment 52

Entertainment Financial Culture Technology 52

CSM Magazine

APRIL 4, 2024

Due to these digital capabilities, clients could easily navigate the casino environment, from making reservations for meals and lodging to researching entertainment options and preferred games. This return to in-person communication improves the entire client experience and the recreational value of gambling activities.

Customer Service 40

Customer Service Entertainment Exceptional Customer Service Hospitality 40

CSM Magazine

FEBRUARY 15, 2024

Amidst an increasingly saturated entertainment industry, Swift stands as a beacon of adaptability and innovation. Her direct and authentic interaction has fortified her bond with her fans and allowed for instantaneous feedback that influences her creative process.

Engagement 52

Engagement Entertainment Video Analytics 52

CSM Magazine

SEPTEMBER 27, 2023

Metaverse technology has conquered domains like gaming and entertainment, travel and tourism, events and conferencing, real estate, healthcare, content creation, and more. Again, businesses can offer metaverse consultation services to others intending to embrace the innovation.

Technology 59

Technology Tourism Travel Entertainment 59

CSM Magazine

JANUARY 2, 2024

Collaboration with Entertainment Partners High rollers seek more than just gaming; they desire a holistic entertainment experience. Data analytics can help casinos identify preferred entertainment options among their high roller clientele.

Omni-Channel 52

Omni-Channel Analytics Data Customer Service 52

Circular Edge

APRIL 24, 2019

Here’s part two, where I’m highlighting my favorite moments and activities including CE product & service innovations , more customer success stories , unique product giveaways made by companies who run JD Edwards and lively entertainment that helped make #C19TX an amazing conference experience. I am happy to help!

Innovation 40

Innovation Roadmap Case Study Conference 40

Circular Edge

APRIL 24, 2019

Here’s part two, where I’m highlighting my favorite moments and activities including CE product & service innovations , more customer success stories , unique product giveaways made by companies who run JD Edwards and lively entertainment that helped make #C19TX an amazing conference experience. I am happy to help!

Innovation 40

Innovation Roadmap Case Study Conference 40

Horizon CX

DECEMBER 1, 2023

let’s explore a couple of real-world examples that illustrate the crucial link between CX and strategic goals: Amazon: Customer-Centric Innovation for Market Leadership Alignment with Strategic Goals: Amazon’s relentless focus on customer experience is tightly aligned with its strategic goals.

Customer Centricity 130

Customer Centricity Customer Journeys Automotive Fashion 130

Playvox

JUNE 26, 2018

Gamification has proven to be an effective strategy, which is why innovative companies have started to apply this not just for their customer service agents, but for their customers as well.

Gamification 40

Gamification Entertainment Customer Experience Call Center 40

Alida

OCTOBER 4, 2016

More recently, however, it’s embraced other innovative engagement activities. Engagement, not entertainment. Don’t confuse engagement with entertainment. Schmied concurred, saying that evolving the engagement strategy helps maintain people’s interest. Don’t let perfection be the enemy of good,” shared Schmied.

Engagement 250

Engagement Strategy Entertainment Exercises 250

Maru Group

SEPTEMBER 6, 2022

By Maru Entertainment & Technology | September 6, 2022. The Web3 innovation of NFTs (Non-fungible tokens) is not going anywhere. Maru’s Entertainment and Technology team has fielded the first wave in its quarterly assessment of NFT perceptions.

Consumers 69

Consumers Entertainment Groups Technology 69

Uniphore

JUNE 22, 2021

So, we had to make their rants more entertaining. If you’re a customer experience leader charged with testing the potential of innovative technologies, first listen to your front office staff. Nobody was listening when these call center agents were ranting about their everyday challenges. Well, at least, we tried.

Call Center 219

Call Center Self Service Social Media Contact Center 219

CSM Magazine

APRIL 16, 2024

Online casinos are not just places for digital entertainment; they are platforms where the experience of each user can define the longevity and success of the casino itself. This is all underpinned by the latest tech innovations. Superior customer service ensures that the user experience is exceptional.

Tips 52

Tips Knowledge Base Multi-Channel Self Service 52

West Monroe

FEBRUARY 13, 2024

Under Don’s leadership, Satisfi Labs has seen significant growth in the sports, entertainment, and tourism sectors, receiving investment from Google, MLB, and Red Light Management. Teams are enhancing the overall experience with features like barber shops, rock walls, and zip lines, turning sports venues into entertainment centers.

Sports 98

Sports Tourism Entertainment Technology 98