QuestionPro Audience

JUNE 8, 2018

May brings fresh flowers, and fresh infographics! Especially when they come in our favorite guilty pleasure—a colorful infographic. So, we’ve curated a list of the top 5 infographics of May for your reading enjoyment. . So, we’ve curated a list of the top 5 infographics of May for your reading enjoyment. .

Infographics 170

Infographics Social Media Government Consumers 170

Alliance by IFS

SEPTEMBER 28, 2018

In this infographic, see why the world’s best service companies use the all new Alliance Enterprise™ platform for field service management. In 2018, companies are looking for new ways to differentiate, innovate and provide service offerings that please their demanding customers and grow service revenue and profitability.

Infographics 78

Infographics CRM Innovation Software 78

UserReplay

OCTOBER 29, 2018

The post Black Friday 2018 CX Infographic appeared first on UserReplay. Black Friday and the peak shopping season is looming near and delivering an awesome Black.

Infographics 40

Infographics Ecommerce Retail 40

QuestionPro Audience

NOVEMBER 2, 2018

We scoured the internet to create our top 5 infographics list for the month of October. Vegan and raw foods will take precedence over the pork belly trend of 2018. This next infographic is for every social media marketer. This infographic shows how farmers can make a change. 1 — TOP CULINARY AND COCKTAIL TRENDS FOR 2019.

Infographics 85

Infographics Social Media Trends Tools 85

Alliance by IFS

AUGUST 3, 2018

In this infographic, and in the full research report from Astea and WBR Insights, see how field service organizations in the medical device industry are prioritizing patient satisfaction with field service management software. . 50% of organizations claim customers will demand outcome-based service contracts within the next two years.

Infographics 82

Infographics Industry Software Trends 82

QuestionPro Audience

SEPTEMBER 12, 2018

August was a great month in data and these infographics do not disappoint. Check out this infographic, which breaks down the flaors in the top 10 most popular wines. This infographic gives great tips on what you can do to combat this wasteful epidemic. This infographic shows how AR (augmented reality). In 2017 alone, U.S.

Infographics 68

Infographics Transportation Social Media Sales 68

Alliance by IFS

AUGUST 3, 2018

In this infographic, and in the full research report from Astea and WBR Insights, see how field service organizations in the medical device industry are prioritizing patient satisfaction with field service management software. The post Infographic: Benchmarking Tech Adoption in the Medical Device Industry appeared first on Astea.

Infographics 50

Infographics Industry Software Trends 50

PeopleMetrics

MAY 4, 2018

As the direct beneficiaries of a firm’s process improvements, clients will tell accounting and tax services providers where they can improve, what the impact will be, and how likely they are to either stay or leave based on their experience in 2018.

Infographics 48

Infographics Study CEM Software 48

Alliance by IFS

MARCH 8, 2018

Where is field service headed in 2018? See how the biggest trends of 2017 will shape the priorities of 2018. According to TSIA’s State of Field Services, there are 6 major trends you must understand if you want to succeed in 2018 and beyond. Get Infographic and Report.

Infographics 25

Infographics Trends ROI Report 25

C3Centricity

FEBRUARY 5, 2018

One of C3Centricity’s annual traditions is to publish a post which shares the best marketing infographics of the previous twelve months. Interestingly, many marketing infographics that have been shared in the past year are actually about content marketing. The Most Shared Marketing Infographics of 2017.

Infographics 120

Infographics Marketing Social Media Ecommerce 120

QuestionPro Audience

AUGUST 9, 2018

trillion in 2017 , and expected to continue to grow in 2018. Read our infographic below to learn more about 2018’s travel trends. Amid low unemployment rates, travel and tourism is still one of the world’s fastest growing sectors, with bookings hitting close to $1.6 Did you take a summer getaway this year?

Travel 191

Travel Trends Tourism Infographics 191

C3Centricity

DECEMBER 31, 2018

Top 10 Marketing Infographics to Smash 2018 (Inspiration for the Visual World). These are the most shared marketing infographics of 2017. What was new for last year is that many marketing infographics that were shared were actually about content marketing. Thanks for your help.

Brands 208

Brands Strategy Customer Journeys Infographics 208

Alliance by IFS

DECEMBER 18, 2018

With 2018 almost at an end, let’s take a moment to reflect on all the exciting things we’ve done here at Astea and all the transformative changes that have swept the entire field service industry. Alliance Enterprise Launched September 2018. In 2018, we revealed our brand new version of the Alliance platform called Alliance Enterprise.

Infographics 83

Infographics Conference Video Software 83

QuestionPro Audience

MAY 25, 2018

Check out our infographic below for even more information! Good news for brick-and-mortar stores: 93% of consumers plan to do some in-store shopping, with 50% planning to shop solely or mostly in-store, while a mere 7% plan to shop mostly or only online.

Apparel 150

Apparel Travel Hotels Transportation 150

Alliance by IFS

DECEMBER 18, 2018

With 2018 almost at an end, let’s reflect on the best field service resources from this year. With 2019 right around the corner, we put together a list of the top 3 webinars, infographics, whitepapers and videos from 2018. 2018 Field Service Trends: The 6 biggest field service trends we saw in 2018.

Resources 83

Resources Infographics ROI Social Media 83

CXApp

JANUARY 11, 2018

But when it comes to the trends we're seeing, we picked a few that stuck out that can impact your customer experience strategy for 2018. No doubt, there is much to see and do and consider when it comes to accounting for the new tech and innovations in your personal and professional life.

Trends 40

Trends Wireless Conference Connections 40

Alliance by IFS

DECEMBER 18, 2018

With 2018 almost at an end, let’s take a moment to reflect on all the exciting things we’ve done here at Astea and all the transformative changes that have swept the entire field service industry. Alliance Enterprise Launched September 2018. In 2018, we revealed our brand new version of the Alliance platform called Alliance Enterprise.

Infographics 70

Infographics Conference Video Software 70

Alliance by IFS

DECEMBER 18, 2018

With 2018 almost at an end, let’s reflect on the best field service resources from this year. With 2019 right around the corner, we put together a list of the top 3 webinars, infographics, whitepapers and videos from 2018. 2018 Field Service Trends: The 6 biggest field service trends we saw in 2018.

Resources 62

Resources Infographics ROI Social Media 62

Integrity Solutions

DECEMBER 31, 2018

Here is some of our ‘Best of 2018’ content that can help fuel thoughts, discussions and strategies to make 2019 your best year yet. Our most-read blog of 2018 was this one by Joyce Hames. As 2018 comes to a close we reflect back on a great year and look optimistically at the year to come.

Infographics 48

Infographics Video Culture Leadership 48

CX Accelerator

JANUARY 10, 2018

Happy 2018, folks! Follow these techniques to ensure 2018 is a year of positive change for your department! Take for example the goal of “enhancing our self-service channel quality and usage in 2018.” Are you doing anything innovative to equip your customer service team for success in 2018?

Customer Service 159

Customer Service Self Service Effort Score How To 159

ShepHyken

JANUARY 15, 2018

My Comment: This short article and infographic was sent to me earlier this week. The post 5 Top Customer Service Articles For the Week of January 15, 2018 appeared first on Shep Hyken. In order to keep up with the latest trends, it is essential to improve customer experience. Follow on Twitter: @Hyken.

Customer Service 0

Customer Service Survey Infographics Tips 0

CXApp

DECEMBER 21, 2017

With each new year, we have a symbolic ‘fresh start,’ a chance for ‘a new beginning’ so to speak. Many of us set resolutions to improve or change our habits and behaviors, however, it’s important to focus on setting goals.

Infographics 40

Infographics Leadership 40

CXApp

DECEMBER 21, 2017

With each new year, we have a symbolic ‘fresh start,’ a chance for ‘a new beginning’ so to speak. Many of us set resolutions to improve or change our habits and behaviors, however, it’s important to focus on setting goals.

Connections 40

Connections Trends Consumers Engagement 40

ShepHyken

MARCH 19, 2018

Infographic: What Marketers Need to Know About Changing Customer Service Expectations by Erik Wander. The post 5 Top Customer Service Articles For the Week of March 19, 2018 appeared first on Shep Hyken. Each week I read a number of customer service and customer experience articles from various resources. Follow on Twitter: @Hyken.

Customer Service 81

Customer Service Infographics Case Study Loyalty 81

ShepHyken

FEBRUARY 12, 2018

In addition, it includes a great infographic with the history of customer service, from walk-in service (before phones) to where we are today in the digital world. The post 5 Top Customer Service Articles For the Week of February 12, 2018 appeared first on Shep Hyken. Follow on Twitter: @Hyken.

Net Promoter Score 78

Net Promoter Score Customer Service Infographics B2C 78

CXApp

JANUARY 11, 2018

This year's CES is proving to be an interesting one. With blackouts, rain interferences, cool new tech, and 'smart experiences, we're monitoring the trends coming out of the Consumer Electronics Showcase in Las Vegas.

Trends 40

Trends Consumers Infographics Innovation 40

Optimove

FEBRUARY 28, 2019

We’re sharing some key numbers in this comprehensive infographic below, and embracing these two processes – looking back with pride and looking forward with a real anxious to reach even higher. The post Optimove 2018 Year in Review appeared first on Optimove. Thank you all for being a part of the Optimove story.

Infographics 40

Infographics Innovation Tools Marketing 40

ShepHyken

APRIL 9, 2018

How Chatbots Can Improve User Experience [Infographic] by Sophia Bernazzani. This short article and infographic have some interesting ideas on how to effectively use chatbots. The post 5 Top Customer Service Articles For the Week of April 9, 2018 appeared first on Shep Hyken. And that includes improving your bottom line.

Net Promoter Score 88

Net Promoter Score Loyalty Programs Customer Service Chatbots 88

ShepHyken

JULY 9, 2018

The Role of AI in Customer Experience [Infographic] by CallMiner. My Comment: We close this week’s Top Five roundup with an infographic on AI that includes some interesting – and incredible – stats and facts. The post 5 Top Customer Service Articles for the Week of July 9, 2018 appeared first on Shep Hyken.

Poor Customer Service 84

Poor Customer Service Customer Service Infographics Travel 84

Clarivate

MAY 6, 2022

Their article received over 38,000 citations: Global cancer statistics 2018: GLOBOCAN estimates of incidence and mortality worldwide for 36 cancers in 185 countries. These guidelines can be seen today in the form of infographics posted on social media and government sites. SSISA (@Sportscience_sa) December 4, 2018.

Guidelines 98

Guidelines Analysis Exercises Study 98

ShepHyken

JULY 2, 2018

11 Types of Difficult Customers and Ideas for How to Handle Them (INFOGRAPHIC) by David William. My Comment: We kick off this week’s Top Five articles with a combo article and infographic on different types of “difficult” customers and how to handle them. Follow on Twitter: @Hyken.

Customer Service 75

Customer Service Infographics B2C Tips 75

Clarabridge

JUNE 29, 2018

The 2018 FIFA World Cup is the world’s biggest sporting event and it is generating millions of conversations on social media. Clarabridge is not one to stay on the sidelines so we got into the game and unleashed the world’s leading Text Analytics platform on this incredible dataset.

Social Media 58

Social Media Sports Analytics Groups 58

GetFeedback

JANUARY 21, 2019

In fact, 2018 study by Clutch revealed that 73% of consumers made a purchase based on marketing content they’ve viewed. Infographics. infographics, webinars, blog posts) and what tone of voice to use (serious, humorous, formal). The better your content, the bigger impact you’ll have on the bottom line. . Email Newsletters.

Survey 210

Survey Marketing How To Infographics 210

Grade.us

OCTOBER 17, 2018

2018's Best Local SEO Blogs. How Artificial Intelligence Impacts Local Businesses 2018 Online Reputation Management Survey. 2018's Best Local SEO Articles. Local SEO in 2018 - Rank and Prosper - A series of awesome infographics to help you get a good handle on your local SEO efforts. Local Visibility System.

Resources 22

Resources Tools Tips Competitive Advantage 22

BirdEye

APRIL 24, 2023

articles, videos, podcasts, infographics) to attract and inform your target audiences. Nike’s “Dream Crazy” campaign In 2018, Nike released the “Dream Crazy” campaign featuring Colin Kaepernick, an NFL player known for protesting racial inequality.

Marketing 93

Marketing Social Media B2C Advertising 93

Grade.us

OCTOBER 25, 2018

2018's Best Email Marketing Blogs. 30+ Must-Subscribe Brands: The Most Inspiring Email Marketing Programs Go From Panic to Recovery With this Email Marketing Mistakes Decision Tree [Infographic] Everything Email Marketers Need to Know About Apple’s New iPhones and iOS 12. 2018's Best Email Marketing Articles.

Resources 23

Resources Tools Marketing Tips 23

Maru/HUB

DECEMBER 13, 2017

Purposeful Customer Experience with the ability to understand and act on customer insight are just a few of the topics being discussed to create a more customer-centric 2018. Find out what the predictions are for Customer Experience in 2018 by downloading our new infographic.

Customer Experience 40

Customer Experience Infographics Customer Centricity Customers 40