NetBase

JULY 11, 2019

Using our powerful Next Generation AI capabilities , we captured the most loved brands across the globe to create the Brand Passion Report 2019: Top Loved Global Brands. Keeping pace with social is table stakes, and it involves much more than tracking brand mentions or tallying likes for a weekly report.

Brands 62

Brands Report Telecommunications Automotive 62

GetFeedback

APRIL 15, 2019

Do you need help with transportation? You can prevent logistical problems by offering to help out-of-town visitors find reliable transportation from their hotel to your venue. Simply provide a list of taxi services they can contact, as well as any public transportation that they can take to your venue.

Survey 207

Survey Transportation Conference Hotels 207

Horizon CX

DECEMBER 1, 2023

Tesla: Sustainable Transportation and Innovation Tesla has disrupted the automotive industry by addressing the perceived needs of environmentally conscious consumers. The company’s focus on electric vehicles and sustainable transportation aligns with the growing awareness of environmental issues among customers. .”

Customer Centricity 130

Customer Centricity Customer Journeys Automotive Fashion 130

Think Customers

MARCH 21, 2023

Transportation is what we do,” he added. The post <strong>Show report: CX and EX inextricably linked, with empathy as the glue</strong> appeared first on 1to1 Media. “We put our people first so we can deliver an amazing experience for our customers,” said Bastian of Delta, named the top U.S.

Report 52

Report Airlines Healthcare Transportation 52

QuestionPro Audience

AUGUST 9, 2017

Bloomberg reports that “Unlike Google and Tesla, Uber has no intention of manufacturing its own cars, Kalanick says. Forbes reported that “Last year, security experts proved in a controlled test that they could use the Internet to take control of a car as it was driven down the road. Fiat Chrysler Automobiles consequently recalled 1.4

Consumers 306

Consumers Automotive Transportation Video 306

CSM Magazine

OCTOBER 19, 2023

As recent reports suggest, companies that invest in higher levels of customer service often reap the financial rewards in the investment created. On one hand, their transport team Account Managers work closely with transport companies to ensure clear meeting times and instructions are provided before travel.

Travel 52

Travel Transportation Customer Experience Exceptional Customer Service 52

Magellan Solutions

AUGUST 1, 2022

For the first quarter of 2022, PEZA reported an investment total of PhP 8.14 million indirect jobs in support industries like retail, transportation, food, logistics and others. Source: IBPAP and Magellan Solutions’ Call Center Benchmarking Report. Source: IBPAP. . The economic growth of PH IT-BPM industry. million workforce.

Report 40

Report Industry Government Healthcare 40

West Monroe

DECEMBER 14, 2022

The focus on decarbonization to address the effects of climate change and worsening air quality is driving acceleration in transportation and building electrification, investments in renewable energy, and new energy market participation. get the report. Leveraging AI and ML-enabled business processes and operations in real time.

Industry 98

Industry Government Transportation Financial 98

CSM Magazine

JANUARY 9, 2024

With fuel cards, businesses can track fuel usage, set spending limits, and generate custom reports to better manage and control their fleet’s fuel expenses. These cards also eliminate the need for employees to make fuel purchases on expense reports, streamlining expense reporting processes.

Transportation 52

Transportation Rewards Programs Report Financial 52

Clarivate

SEPTEMBER 8, 2022

Yunex Traffic is a global leader in the digitalization of traffic management and was recently recognized in the Top 100 New Brands 2022 report from Clarivate. Recent data from the automotive industry shows that road vehicles account for a significant majority (74.5%) of the transport sector’s CO2 emissions and 15% of total CO2 emissions.

Transportation 52

Transportation How To Government Automotive 52

PeopleMetrics

APRIL 8, 2020

Generation Z is particularly unhappy, with only 36% reporting to be satisfied, while Generation X is the only generation with over half (51%) reporting to be satisfied. Technology industry workers are most satisfied (65%), while Transportation industry workers are least satisfied (29%).

Transportation 133

Transportation Employee Experience Study Survey 133

QuestionPro Audience

DECEMBER 21, 2017

Airfares are anticipated to increase 3.5%, hotel prices by 3.7%, and ground transportation is expected to rise 0.6%. PlentyOfFish, a popular dating site, reports that the first Sunday in January is the busiest day of the year for new members on their site. The increase in global airfare comes as crude oil prices rise.

Consumers 220

Consumers Hotels Travel Transportation 220

Helen Dewdney

JULY 7, 2021

The Institute of Customer Service (ICS) published its bi-annual UK Customer Satisfaction Index (UKCSI) report today, 7 July 2021. The report said that the sectors with the biggest issues were transport, local public services – such as GP surgeries, councils and police services, and telecommunications.

Tourism 76

Tourism Transportation Telecommunications Customer Satisfaction 76

AWS Machine Learning

MARCH 31, 2023

In this post, we share how the Kentucky Transportation Cabinet’s (KYTC) Department of Vehicle Regulations (DVR) reduced call hold time and improved customer experience with self-service virtual agents using Amazon Connect and Amazon Lex. About the Authors Tony Momenpour is a systems consultant within the Kentucky Transportation Cabinet.

Self Service 79

Self Service Virtual Agent Connections Contact Center 79

CSM Magazine

JUNE 7, 2023

To deliver reports in real-time, the gadget continuously refreshes this data. The ELD makes it considerably simpler to keep accurate records and guarantee effective communication of the data small fleet managers require for compliance reporting by keeping track of the driver’s driving time and hours-of-service (HOS) compliance.

Transportation 52

Transportation Travel e-support Report 52

TechSee

APRIL 21, 2023

Thanks to route optimization software, fleets can easily combine different transport flows, taking into account complex planning rules and restrictions. With proper route optimization tools, businesses can save up to 20% in mileage and improve order capacity by as much as 100% without increasing their fleet.

Financial 109

Financial Transportation Software Government 109

TechSee

JUNE 10, 2021

In addition, Gartner reports that field service teams have created new triage and digital service support roles for senior field technicians who no longer want to work in the field. As the service organization’s visual capabilities become more sophisticated , the number of use cases and resulting ROI increase.

Self Service 207

Self Service Innovation Analytics Transportation 207

QuestionPro Audience

MAY 18, 2018

They’re more likely to spend less on transportation, due to their use of ridesharing apps like Uber or Lyft, which can be cheaper alternatives to rental cars or taxis. TECHNOLOGY.

Travel 186

Travel Airlines Transportation Guidelines 186

Seaton CX

MARCH 7, 2023

Leading CX requires leading people—even those who don’t report to you. Especially those who don’t report to you. True story from a former mentee—and yes, that VP was in charge of the transportation service!)

Customer Experience 59

Customer Experience Transportation Leadership Fashion 59

Clarivate

AUGUST 2, 2022

So, it’s exciting to know that innovators around the world are developing fascinating solutions to reduce humanity’s carbon emissions across a broad spectrum of technologies and economic sectors – from transport to buildings to energy to the food chain. Climate innovation in transport and buildings. Talk to an expert today.

Innovation 59

Innovation Transportation Technology Travel 59

Circular Edge

JULY 28, 2022

It is also important to ensure a clean and easy user experience, integration capabilities and built in reporting and analytics. Download this report to learn what to look for in your next ERP. With today’s flexible and technology-enabled solutions you should be able to get close to a 100% fit based on your needs.

Apparel 52

Apparel Ecommerce Telecommunications Transportation 52

West Monroe

JUNE 29, 2023

Within the proposed rules the SEC details clear compliance for Scope 1 and 2 emissions, with Scope 3 emissions reporting only required from companies whose investors require it—or that have already publicly set Scope 3 emission reduction goals. Optimizing supply chain transportation. Assessing business travel needs and modes.

Transportation 52

Transportation Travel e-support Trends 52

GetFeedback

FEBRUARY 12, 2019

You can identify relevant information in Salesforce, like the field that houses your recipient’s phone number, or other data you can use to filter reporting later on. Transportation Feedback: When someone concludes a flight or ride, ask about their experience. This will tell GetFeedback when to send the SMS Invitation.

Omni-Channel 236

Omni-Channel Transportation Comparison Survey 236

TechSee

MARCH 9, 2020

Organizations will often ask staff to work from home in order to minimize physical contact and because transportation is limited. Download the TechSee report – How Remote Support Ensures Employee and Customer Safety During Epidemic Events – by clicking here.

Travel 136

Travel Contact Center Transportation Video 136

ReviewTrackers

MARCH 31, 2021

A 2018 report from Bain & Company revealed that customers look for value quality and ease of use from their insurer. The Bain report cited above also showed that a growing number of insurance customers around the world want their insurance plan to include additional items that help them with everyday life.

Insurance 123

Insurance Customer Retention Industry How To 123

Forrester's Customer Insights

MARCH 22, 2018

Less than a year ago, my colleague Laura Koetzle and I published a report on the transformative effects of autonomous vehicles on the global economy. While conducting the research in the year leading up to that publication, the news cycles were sparsely populated (at best) with stories of the marvel of self-driving cars. We are […]

Transportation 39

Transportation Technology Report 39

Circular Edge

JANUARY 18, 2023

Some of the key updates include improved security and compliance, enhanced reporting and analytics capabilities, and new tools for managing and automating business processes. Recommended Audience by Role: CFOs, Accounting Officers/Managers, Controllers, Internal Audit, Compliance/Reporting, Finance/Budgeting Managers, Corporate Accountants.

Transportation 52

Transportation User Experience Consulting Report 52

Customer Interactions

JANUARY 17, 2013

Over the past decade public transport has readily embraced technology aimed at making operations safer and more secure, with very good reason. If someone’s being attacked or reporting an incident, you want your operator to see where on the map that intercom is. But it’s also no easy feat.

Transportation 32

Transportation Video System Travel 32

CSM Magazine

FEBRUARY 11, 2020

New report further establishes the need for building seamless customer experiences across all channels and touchpoints. The report is based on a survey conducted with data analytics firm YouGov , which queried 500 respondents across the United States between the ages of 18-64. UJET Inc. , UJET Inc. , Methodology.

Tools 64

Tools e-support Transportation Report 64

CustomerSuccessBox

MARCH 2, 2022

In the IT sector, the Customer Success Manager profession seems to have the fastest growth of about 34% on YOY as per LinkedIn 2020 emerging jobs report. Also, 73% of the customers expect the businesses they interact with to understand their needs as per the salesforce state of the connected customer report.

Software 52

Software Customer Success Marketing Transportation 52

ReviewTrackers

MARCH 1, 2017

These hubs provide consumers with an experience in the future of transportation, according to Ford. FordHubs, which are smaller than most dealerships in a non-sales environment, is where consumers can receive education about the future of transportation. Ford is transforming itself into an auto and mobility company. Photo: Ford ).

Automotive 90

Automotive Engagement Transportation Customer Experience 90

CSM Magazine

APRIL 11, 2024

Local Amenities : Explore the amenities, schools, transportation, and other factors affecting the property’s desirability. Make sure you have copies of property deeds, inspection reports, financial statements, and other relevant documentation readily available.

Strategy 52

Strategy Social Media Video Transportation 52

Hello Customer

MARCH 15, 2023

Creating personalized category groups will enable you to report your findings in a way that best suits your company’s KPIs and internal business language. Companies will generally look at the ‘3 P’s’ (your process, products or services and people) to define their KPIs.

Groups 52

Groups Feedback Company Transportation 52

West Monroe

JUNE 29, 2023

Within the proposed rules the SEC details clear compliance for Scope 1 and 2 emissions, with Scope 3 emissions reporting only required from companies whose investors require it—or that have already publicly set Scope 3 emission reduction goals. Optimizing supply chain transportation. Assessing business travel needs and modes.

Transportation 40

Transportation Travel e-support Trends 40

West Monroe

JANUARY 23, 2022

In turn, utility decarbonization goals require continued investments in several areas, including energy efficiency, demand response, and renewable energy resources; beneficial electrification; alternative transportation; and cyber protection as more technologies are added to the grid and the grid becomes more dynamic.

Transportation 40

Transportation Telecommunications Analytics Wireless 40

BlueOcean

NOVEMBER 30, 2017

However, even the most talented procurement team may not be familiar with the intricacies of contact center operations, and using an RFP template from a different functional area, such as logistics or transportation simply won’t work. (We Mistake #8: Being Shortsighted Regarding Metrics and Reporting. However, it shouldn’t stop there.

Contact Center 149

Contact Center Call Center Report Transportation 149

West Monroe

NOVEMBER 11, 2021

For existing pipeline infrastructure to transport RNG and hydrogen, compression and controls must accommodate blended fuels’ chemical composition and varying characteristics. Understanding the risk of transporting hydrogen , PHMSA promulgated regulations on its shipment as a compressed gas. Invest in enabling technologies.

Transportation 52

Transportation Government Industry Guidelines 52