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Intelligent document processing with AWS AI services: Part 2

AWS Machine Learning

Amazon’s intelligent document processing (IDP) helps you speed up your business decision cycles and reduce costs. Across multiple industries, customers need to process millions of documents per year in the course of their business. The following figure shows the stages that are typically part of an IDP workflow.

Banking 73
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Intelligent document processing with AWS AI and Analytics services in the insurance industry: Part 2

AWS Machine Learning

In Part 1 of this series, we discussed intelligent document processing (IDP), and how IDP can accelerate claims processing use cases in the insurance industry. We discussed how we can use AWS AI services to accurately categorize claims documents along with supporting documents. Part 2: Data enrichment and insights.

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5 Critical Moments in Customer Relationships to Document in Customer Journey Maps

Education Services Group

It’s easy to confuse this with a customer touchpoint map (also known as a service blueprint), where you look at the internal processes that support a customer’s external experience. For our customers, this might look like an expedited support ticket or a personalized e-card sent on their birthday.

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4 Elements of E-Commerce Customer Service

Kustomer

The world is rapidly changing and that’s good news for businesses in the e-commerce space. This means it’s more crucial than ever to focus on the e-commerce customer service experience. These new statistics mean there’s a lot of room for growth in the e-commerce sector. What Is E-Commerce Customer Service?

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4 Tech Trends That Broke the Field Service Mold

Oracle

Such limited communication capabilities meant little support and flexibility, and less certainty for the tech, the dispatcher, or the customer about how long jobs would take or when a problem would be resolved. Advances in programming languages have dramatically increased the capabilities of browser-based software. Data analytics.

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Unlock personalized experiences powered by AI using Amazon Personalize and Amazon OpenSearch Service

AWS Machine Learning

If a distinctive keyword appears more frequently in a document, BM-25 assigns a higher relevance score to that document. Amazon Personalize supports the automatic adjustment of recommendations based on contextual information about your user, such as device type, location, time of day, or other information you provide.

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Basic Process of Ecommerce Outsourcing

Magellan Solutions

Basic Process of e commerce support services with Magellan Solutions. Magellan Solutions’ e-commerce customer service provides the framework for supporting shoppers via e-commerce platforms. We convert your catalog databases and documentations into the latest digital formats. Catalog Conversion.