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Optimove Launches Optimove Courses to Enhance Clients’ CRM Marketing Skills 

Optimove

We’re thrilled to announce the launch of Optimove Courses, a dynamic, video-first online curriculum designed to empower our clients and partners to master and maximize our platform’s CRM marketing capabilities. As I mentioned, our clients’ CRM marketing needs are evolving, and so will Optimove Courses.

Course 49
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How to Prove the ROI of Your Online Training Program

Gainsight

As a training or operations professional, you’ve probably faced plenty of questions regarding ROI (return on investment) from colleagues when evaluating an online learning initiative. Ease of course access and navigation Satisfaction with the topics covered Relevancy and practicality of the content Skills development and behavioral changes 3.

ROI 52
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Who Owns Your CX Program? (Hint: It’s Everyone)

InMoment XI

And of course, Customer Care is the safety net if something goes wrong along the way. In my previous role leading customer experience for Hertz, I was also responsible for Voice of the Customer, CRM, and Loyalty. Let’s Take a Closer Look at Revenue Management/ Pricing. The organization component here is key.

CRM 493
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Voice of Customer Examples to Inspire Your CX Strategy

InMoment XI

For any data to be useful, of course you need to take the time to dig in and understand what your customers are actually saying. Check out some more ideas on identifying and executing ROI opportunities in this Solve for X video. Step #3: Understand Your Customer Data. Listening to the Voice of Customer Examples.

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10 Essential KPIs for Measuring Contact Center CRM Performance

NobelBiz

CRM (Customer Relationship Management) software is intended to assist you in managing your remote customer interactions more effectively. To enhance customer connections, you must adopt a steadfastly ROI-driven mentality. This entails creating a CRM report that incorporates critical performance metrics, functions and client data.

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Increase The ROI On Your Marketing Campaign With These Six Tips

CSM Magazine

In terms of digital marketing, ROI relates to the cash spent on a marketing campaign against its results. That said, measuring and improving digital marketing ROI is an entirely different ball game. But, not to worry, as today we will explore a few tips that will boost your digital marketing ROI. Establish your ROI goals.

ROI 52
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How to Use Your CRM to Optimize Influencer Marketing

Method:CRM

However, when you use your customer relationship management (CRM) system in conjunction with your influencer relationships, this powerful combination can transform your marketing efforts. Why the impressive ROI? Top CRM strategies for optimizing influencer marketing campaigns. for every dollar spent on influencer marketing.

CRM 63