Retently

MARCH 29, 2023

In his blog post, he wrote: “So, in short, the master plan is: Build a sport car Use that money to build an affordable car Use that money to build an even more affordable car While doing above, also provide zero emission electric power generation options” The company had a vision and a long-term goal from the start.

Net Promoter Score 198

Net Promoter Score NPS Automotive Customer Satisfaction 198

AWS Machine Learning

MARCH 11, 2024

Prior solution and challenges Prior to their current solution, VistaPrint had an internally developed product recommendation system hosted on-premises. The same POE system is used to design and place product recommendations into email templates. Transform the data to create Amazon Personalize training data.

Ecommerce 91

Ecommerce System Sports Software 91

ThriveableBiz

JANUARY 26, 2021

00:22:19] FourSight – A System for Creative Problem Solving. 00:23:45] Connecting to Your Creativity. Well, one of the first things we need to do is connect them to their creativity and get them comfortable with the fact that it's not about picking up a paint brush. 00:29:14] Better Collaboration and Connection.

Innovation 52

Innovation Sports System Management 52

CSM Magazine

FEBRUARY 6, 2024

In the high-stakes world of sports and entertainment, the right technology can turn game day into an unforgettable experience. That’s where Oracle Cloud EPM comes into play, providing a level of agility stadium operators require to keep up with the dynamic nature of sports and entertainment events. The result?

Entertainment 52

Entertainment Sports Financial Effort Score 52

Michel Falcon Experience

JANUARY 9, 2020

On the premiere episode with CEO/Founder of Sport and Social Group Kristi Herold and I explore: 1. CONNECT WITH KRISTI ON LINKEDIN HERE. CONNECT WITH ME ON LINKEDIN HERE. If so, my online course, Team Operating System , may be your solution. I HAVE NOT BEEN PREPPED. What does this mean? How To Engage Remote Employees.

Engagement 78

Engagement How To Sports Employee Engagement 78

AWS Machine Learning

OCTOBER 24, 2023

This post is co-authored by Dhurjati Brahma, Senior Systems Architect at T-Mobile US, Inc and Jim Chao, Principal Engineer/Architect at T-Mobile US, Inc and Nicholas Zellerhoff Associate Systems Architect at T-Mobile US, Inc. About the Authors Dhurjati Brahma is a Senior Systems Architect at T-Mobile US, Inc. T-Mobile US, Inc.

System 88

System Sports Travel Customers 88

AWS Machine Learning

NOVEMBER 26, 2023

FOX Corporation (FOX) produces and distributes news, sports, and entertainment content. “We For instance, FOX Sports experienced a 400% increase in viewership content starts post-event when applied. They can also introduce context and memory into LLMs by connecting and chaining LLM prompts to solve for varying use cases.

Customer Experience 100

Customer Experience Sports Travel User Experience 100

AWS Machine Learning

APRIL 11, 2024

AWS was delighted to present to and connect with over 18,000 in-person and 267,000 virtual attendees at NVIDIA GTC, a global artificial intelligence (AI) conference that took place March 2024 in San Jose, California, returning to a hybrid, in-person experience for the first time since 2019.

Innovation 96

Innovation Resources Entertainment Sports 96

AWS Machine Learning

APRIL 19, 2023

Sportradar is the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on Sportradar knowhow and technology to boost their business.

Sports 73

Sports Training Effort Score Multi-Channel 73

Oracle

JULY 24, 2020

Let’s look at 3 ways your company can effectively connect in a virtual space. Targeted product purchases, subscriptions, services, or ad viewings can also be tied to virtual currencies, points systems, and custom in-game rewards (such as character outfits or power-ups). esports = ‘real’ sports.

Marketing 106

Marketing Sports Advertising Gamification 106

Qualtrics

APRIL 6, 2020

In just 3 weeks we’ve seen more than 6,000 organizations launch more than 14,000 projects on our 10 XM Solutions to assist companies, governments, healthcare systems, and educational institutions move forward during this difficult time. Our strategy for keeping connected with volunteers during this time is simple.

Connections 42

Connections Sports Healthcare Feedback 42

BirdEye

APRIL 25, 2023

Connect with influencers 9. Sponsor charities or local sports teams 19. Connect with influencers Elevate your local business to a whole new level by connecting with influencers. Work with local journalists Collaborate with local journalists by researching reporters covering your industry and establish a connection.

Social Media 98

Social Media How To Advertising Sports 98

BlueOcean

DECEMBER 13, 2022

KPMG Global Sector Leader, René Vader, says, “If you’re trying to build brand loyalty today, an emotional connection is no longer a nice-to-have, it’s a need-to-have.” Of course, what that emotional connection looks like is highly dependent on your target audience, but there are some common factors that build the foundation of loyalty.

Loyalty Programs 177

Loyalty Programs Loyalty Social Media Rewards Programs 177

Optimove

MARCH 2, 2023

The Challenges of Web Personalization Commoditization of offerings in sports betting and gaming When many similar products or services are offered, it becomes hard for players to distinguish between the various platforms. In sports betting, operators don’t own the sporting events on their platform. That is much less effective.

Sports 52

Sports Roadmap Competitive Advantage Effort Score 52

AWS Machine Learning

APRIL 18, 2024

It’s the AI-powered platform for work that connects people, conversations, apps, and systems together in one place. In his free time, Gene enjoys teaching kids technology and sports, as well as following the latest on cybersecurity. This post is co-authored by Jackie Rocca, VP of Product, AI at Slack Slack is where work happens.

Multi-Channel 97

Multi-Channel Sports Strategy Data 97

Kustomer

JUNE 2, 2023

It sports a strong feature suite for businesses, who have recognized its ability to make reaching customers as easy as texting. Since WhatsApp already has a business function built in, it’s relatively easy to connect it to your CRM. What Is WhatsApp? Then you can move on to the next step — integrating WhatsApp into your CRM.

Customer Retention 91

Customer Retention Self Service CRM How To 91

Gainsight

MARCH 15, 2024

Own Your Community Platform According to Robin Van Lieshout, Chief Strategy Officer, Gainsight , “You want to connect all the data coming from your community efforts to your own systems—integrate it in your CS tool, in your CRM system, in your data warehouse—and that’s only possible if you really own the platform.”

Self Service 52

Self Service Sports Case Study Resources 52

ShepHyken

OCTOBER 27, 2023

Offer Reliable and Fast Internet Connectivity In today’s digital age, a fast and reliable internet connection is critical for any quality workspace. If you want to go all out, also consider offering relaxation areas or other dedicated spaces for stretching or meditation to enhance the overall comfort of your customers.

Customer Experience 57

Customer Experience Sports Innovation Feedback 57

Oracle

JUNE 17, 2019

In fact, many of the places where his kids played sports lacked scorekeeping devices because local athletic programs were low on funding. Today, Sportable has become a major player in the youth and high school market, manufacturing 6,000 made-to-order scoreboards each year for every indoor and outdoor sport imaginable.

Sports 55

Sports Government Advertising Sales 55

Vonage

JULY 11, 2018

Successful people in many professions—from business to sports to music—prepare themselves mentally by visualizing themselves succeeding. If you use a customer relationship management (CRM) system, you can even record those preferences in the computer so they're easier to remember. Your challenge is to pick one and try it. Take Action.

Tips 216

Tips Customer Service Sports Exercises 216

AWS Machine Learning

APRIL 4, 2024

Systems have to detect shifts and adapt recommendations accordingly. The ideal news recommendation system understands the individual and responds to the broader news climate and audience. The ideal news recommendation system understands the individual and responds to the broader news climate and audience.

Trends 78

Trends Metrics Training Interaction 78

Retently

APRIL 5, 2024

Self-service options, including self-checkout systems and digital information kiosks, empower customers with autonomy and skill, improving the shopping experience and the retailer’s operational efficiency. It’s about stepping into a space where digital signage is more than just screens but what draws you into a deeper connection with a brand.

Retail 78

Retail Engagement Strategy Customer Experience 78

Helpt

JANUARY 18, 2024

I briefly imagined a future where I could sport a pair of shiny Nike-branded robotic legs that could efficiently whisk my 93-year-old body around CES 2075. Some of the booths I stopped at showcased some intriguing products such as an estate planning app that timed the release of important documents, and a nervous system regulating device.

Entertainment 52

Entertainment Sports Innovation Hotels 52

ClearAction

MARCH 22, 2024

CX is a Team Sport: 2 Surprising Views Lynn Hunsaker CX is a Team Sport was the CX Day 1 theme in 2021, celebrating the 10th anniversary of the Customer Experience Professionals Association. We all learn from each other in CX is one way CX is a team sport. Two very different CX is a Team Sport analogies may be surprising to you.

Sports 62

Sports Chief Customer Officer Conference Customer Centricity 62

Kustomer

APRIL 25, 2022

This strategy also empowers brands to connect with customers on a deeper level; when the customer views your brand as a resource through which to make important purchase decisions rather than simply a means to an end, it builds greater trust in your brand and can even increase the overall spend per customer. From the top down.

Strategy 98

Strategy Company e-support How To 98

Beyond Philosophy

OCTOBER 26, 2023

The owners of the brand feel a connection between them, which leads to a feeling of belonging to the brand in a way. For example, Apple’s reputation is that they are easy-to-use, intuitive systems. There are technical specs behind that, but those aren’t the concern unless you are a hardware and systems expert.

Brand Values 89

Brand Values Brands Social Media Sports 89

Clarivate

OCTOBER 24, 2023

By connecting sophisticated data science and a device industry-focused context with real world data analytics, we can truly understand the complexities of how treatments are deployed and where opportunities are.”

Sales 52

Sales Strategy Hospitality Data 52

SurveySparrow

DECEMBER 23, 2023

Recently, when buying sports shoes at Decathlon, I noticed something cool. You only need to connect your kiosk device to the platform and survey away. 6 Integration Options: Opt for a platform that integrates smoothly with your existing systems. There’s a thoughtful feedback system brewing too. Smart, right?

Survey 52

Survey Feedback Sports Touchpoint 52

Avaya

AUGUST 28, 2018

The international association #football competition that took place in Russia during June and July was the most widely viewed and followed sporting event in the world, as more than 200 countries competed for a coveted spot and a chance to win the cup. This ramps up and becomes especially important during big sporting events.

Sports 43

Sports Contact Center Entertainment Conference 43

Experience Investigators by 360Connext

JULY 6, 2021

But customer experience is a team sport, so great cross-functional teams also understand how important it is to communicate ongoing success and support the processes and systems required to deliver to the customer throughout their journey. The best way to do that is to share both data and stories that connect emotionally with leaders.

Effort Score 358

Effort Score Customer Journeys Net Promoter Score Government 358

Kustomer

OCTOBER 1, 2020

ESPN is a world renowned sports network with an unmatched customer care system. By doing so, not only have they improved customer experiences, but they have made room for fan-to-fan sports discussion. For many fans, sports are memories. Fan Support. Improving Brand Experience During COVID-19.

Sports 52

Sports Self Service Customer Care Customers 52

Guavus

MARCH 31, 2020

These are big sporting events like the Olympics or World Cups that happen during people’s commute or weekends when they’re outdoors. There are no sporting events planned for months. In places where people stay outside most of the weekend, mobile traffic will be larger than in places where weather prevents outdoor activities.

Communication 83

Communication Social Media Sports Telecommunications 83

AWS Machine Learning

JUNE 22, 2023

Working with AWS, Light & Wonder recently developed an industry-first secure solution, Light & Wonder Connect (LnW Connect), to stream telemetry and machine health data from roughly half a million electronic gaming machines distributed across its casino customer base globally when LnW Connect reaches its full potential.

Hospitality 81

Hospitality Metrics Automotive Connections 81

Customer Bliss

NOVEMBER 1, 2018

A delightful CX meant that they were to develop a value system around uplifting other people. Mary and her team ensure that they’re conscious and connected with the driver community. Mary spontaneously goes to driver-organized meetups because she wants to show up, connect, and be present for what’s happening with the drivers.

Employee Experience 175

Employee Experience ROI Chief Customer Officer Culture 175

AWS Machine Learning

OCTOBER 2, 2023

Automating the edge deployment of an ML model After an ML model has been trained and evaluated, it needs to be deployed to a production system to generate business value by making predictions on incoming data. This is especially important when you have limited bandwidth or high cost edge device connectivity.

Training 87

Training Software System Effort Score 87

Experience Investigators by 360Connext

FEBRUARY 21, 2018

Here are some ideas I believe anyone can apply to the experience connected to their personal brand. If you aren’t paying attention to macro trends in business, demographics, and more importantly, psychographics, then your human operating system is becoming outdated. Same is lame.

Conference 110

Conference Entertainment Sports Travel 110

AWS Machine Learning

NOVEMBER 22, 2023

It involves organizing teams effectively, designing IDP systems to handle workloads efficiently, operating these systems at scale, and continuously evolving them to meet customer needs. This elevates operational excellence from a backend goal to a strategic asset, one that is integral to the success of the entire enterprise.

Culture 82

Culture System Metrics Resources 82