Russel Lolacher

APRIL 20, 2021

Internal podcasts are a great tool for communications and to engage your employees. So it’s not just growing in awareness but also as a viable medium to get information and be entertained by. So it’s not just growing in awareness but also as a viable medium to get information and be entertained by.

Engagement 122

Engagement Culture Entertainment Communication 122

InMoment XI

FEBRUARY 2, 2024

Major Hospitality Conglomerate Masters The Art of Engagement At the heart of one of the biggest dining, entertainment, and hospitality conglomerates in the nation lies a balanced approach to customer feedback: they’ve mastered the art of both reactive and proactive engagement.

Hospitality 260

Hospitality Call Center Retail NPS 260

NetBase

OCTOBER 21, 2019

And what can media and entertainment brands do to keep pace with these ever-changing needs? We explore that and more in our Social Media Industry Report 2019: Media & Entertainment. Media & Entertainment Brands Must Eat or be Eaten. Media & Entertainment Methodology. Engagement. Potential impressions.

Entertainment 46

Entertainment Social Media Report Industry 46

Circular Edge

MARCH 4, 2024

During BLUEPRINT 4D, Circular Edge and its co-sponsors Medius and ALLOut Security will engage Oracle JD Edwards customers with a unique networking dinner, TopGolf & DJ After Party event. The theme of the party is “Rush Week” to highlight all of the great education sessions that are happening throughout the week.

Innovation 52

Innovation Engagement Conference Entertainment 52

SurveySparrow

DECEMBER 13, 2022

So you’ve set up an Instagram account and have already grown an audience, but you want to know how to get more followers and increase engagement. Hashtags are a great way to connect with potential customers who are interested in what you do. Strategy tip #3: Engage with other users. Engaging videos should work well, too.

Tips 52

Tips Engagement Entertainment How To 52

NetBase

OCTOBER 21, 2019

And what can media and entertainment brands do to keep pace with these ever-changing needs? We explore that and more in our Social Media Industry Report 2019: Media & Entertainment. Media & Entertainment Brands Must Eat or be Eaten. Media & Entertainment Methodology. Engagement. Potential impressions.

Entertainment 40

Entertainment Social Media Report Industry 40

CSM Magazine

AUGUST 4, 2023

In today’s fiercely competitive business landscape, customer engagement plays a pivotal role in establishing enduring relationships with your target audience and fueling business growth. So, let’s explore these customer engagement ideas and discover how they can help you boost your business to new heights.

Customer Engagement 52

Customer Engagement Engagement Social Media Loyalty Programs 52

GlowTouch

MARCH 1, 2021

Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail Connected Cars: How Their Evolution Impacts Consumers & Businesses. Connected cars keep getting more advanced and less exclusive. First Things First, What Are Connected Cars? The Luxury of Entertainment & Convenience.

Connections 52

Connections Consumers Entertainment Travel 52

CSM Magazine

FEBRUARY 12, 2024

Corporate events serve as a powerful platform for networking, brand promotion, and industry engagement. After the event, continue the conversation online to maintain engagement and set the stage for future events. Engage with High-Quality Content and Speakers Content is the heart of your corporate event.

Industry 95

Industry Tips Entertainment Transportation 95

West Monroe

FEBRUARY 13, 2024

Don shares his journey from finance to founding Satisfi Labs, emphasizing the role of AI in personalizing fan engagements and the future of digital consumerism in sports. The Premier League, Six Nations Rugby, Formula 1, and NASCAR all engaging with streaming services have further broken down geographical barriers.

Sports 98

Sports Tourism Entertainment Technology 98

Optimove

NOVEMBER 15, 2022

With Gen Z’ers taking control of the type of content they want to receive and engage with, it’s never been more critical to ensure that the mobile campaigns you’re shipping are hitting the sweet spot of this burgeoning demographic. Tip #6: Make it entertaining. Without further ado, here are seven tips for maximizing success.

Tips 59

Tips Gamification Engagement Marketing 59

CSM Magazine

SEPTEMBER 8, 2023

But as the industry matures, so does the challenge of keeping customers loyal and engaged. In this article, we’ll explore a few next-level approaches that are shaping the future of e-commerce engagement. It makes the experience fun, engaging, and, most importantly, rewarding. As of 2022, global e-commerce sales surpassed $5.7

Loyalty 52

Loyalty Engagement Customer Engagement Omni-Channel 52

ShepHyken

MARCH 5, 2024

I’d say the entertainers were legends in the industry. A company that doesn’t showcase its “personality” may be missing an opportunity to create a personal connection. If you want to see this in action, go visit a Trader Joe’s grocery store and ask several of the crew members – their term for employees – some questions.

Customer Experience 80

Customer Experience Entertainment Customer Service Training Connections 80

Kustomer

DECEMBER 17, 2020

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen is joined by Sioban Massiah from Twitter to discuss the Power of Connection and how to retain customer loyalty. Learn how Sioban connects with customers by listening to the podcast below. Growing Your Connection to Retain Business.

Connections 80

Connections Conference Loyalty Survey 80

CSM Magazine

APRIL 21, 2023

Marketing is only one small piece of the puzzle when it comes to a successful business and connecting with your customers. Here are some ways to engage your customers on social media to educate them. In addition to being educational, these videos are also entertaining and fun to watch. Do you want the customer to tag you?

Social Media 52

Social Media Engagement Video Entertainment 52

CSM Magazine

MAY 25, 2022

Leading global provider of customer experience (CX) and business solutions, Webhelp , has been chosen by The Sandbox , a leading decentralized gaming virtual world and a subsidiary of Animoca Brands , as a partner to help build community engagement both inside and outside the game environment.

Engagement 52

Engagement Entertainment Social Media Groups 52

NetBase

MAY 2, 2019

If “just as close” sounds like an exaggeration, you’ve just uncovered what you’re missing in your engagement efforts – which impact your ability to convert via social media. Engaging consumers is all about connecting to them personally – as if you were their bestie, hanging out over coffee. Look Below the Surface.

Engagement 71

Engagement Entertainment Sports Social Media 71

ProProfs Chat

JANUARY 30, 2020

Well, that’s exactly why you need to focus on engaging with your customers regularly. With consistent engagement, you’ll get to figure out: Customer pain points. Impacts of consistent engagement. And, these, in turn, will help your company create strategies that will strengthen your customer engagement process even further.

Customer Engagement 136

Customer Engagement Engagement Social Media Customers 136

InMoment XI

JANUARY 4, 2024

At its core, the retail customer experience encompasses every touchpoint a customer has with a brand, from the first interaction to post-purchase engagement. When the retail customer experience exceeds expectations, customers feel a connection with the brand, leading to increased spending and higher lifetime value.

Retail 260

Retail Customer Experience Effort Score Social Media 260

SuiteCX

MAY 25, 2016

However, there is some finesse required to engage with customers in this era of full inboxes and time-starved days. True engagement requires a dialogue between customer and company. Several companies are getting it right when it comes to engaging with customers. They expect a connected experience across devices.

Case Study 100

Case Study Study Customer Engagement Engagement 100

BirdEye

DECEMBER 14, 2022

If you’re looking to improve engagement and increase your brand awareness, you’ll need to know which types of social media content appeal most to your followers. Interactive: Interactive content encourages your followers to actively engage with your posts.

Social Media 98

Social Media eBook Infographics Entertainment 98

Oracle

SEPTEMBER 27, 2019

But too many brands talk at consumers rather than connect with them. Brands now have a very finite amount of time to catch consumers’ attention, and the best return on investment you can give your audience for sharing their time is to deliver useful content that entertains, educates, or enlightens them. Tell a human story.

Engagement 63

Engagement Sports Multi-Channel Return on Investment 63

Customer Guru

MARCH 7, 2018

Jennifer Parnell currently serves as the Deputy General Manager – Customer Engagement at BookMyShow. BookMyShow is India’s largest entertainment ticketing portal today, launched in Aug 2007 as India’s first ticketing aggregator. Connect with Jennifer Parnell on LinkedIn. About BookMyShow.

Customer Engagement 62

Customer Engagement Net Promoter Score Entertainment Engagement 62

CSM Magazine

APRIL 4, 2024

Due to these digital capabilities, clients could easily navigate the casino environment, from making reservations for meals and lodging to researching entertainment options and preferred games. Virtual help made things run more smoothly, but it also brought to light the priceless importance of real human connections and exchanges.

Customer Service 40

Customer Service Entertainment Exceptional Customer Service Hospitality 40

Maru Group

MAY 5, 2020

Our research focused on uncovering deep-seated emotions that sports fans are experiencing, and how those impact their viewing habits and other ways of engaging with sports. Whether it’s MLB, NHL, NBA, Wimbledon, Premier League, or local children’s soccer leagues, COVID-19 has left sports fans missing their entertainment mainstays.

Sports 52

Sports Engagement Marketing Entertainment 52

BirdEye

JANUARY 13, 2023

Engagement is the measurement of success on every social media platform. The truth is that some posts get more engagement than others. If you want to increase your engagement rate, you need to know what social media engagement posts are and how to use them. Table of contents What is social media engagement?

Social Media 52

Social Media Engagement Company Video 52

ThriveableBiz

NOVEMBER 13, 2023

It’s also a friendlier word to engage non-researchers in the value of the results. Marketing has to connect with people on a range of emotions. It’s all about personal engagement, NOT mass, shouty-selling. And in the digital & social-engagement economy, every business is essentially a media-publisher. We all do it!

Marketing 52

Marketing Entertainment Social Media Course 52

CSM Magazine

APRIL 16, 2024

Online casinos are not just places for digital entertainment; they are platforms where the experience of each user can define the longevity and success of the casino itself. It is one of the most important things that keeps players connected and engaged with the platform.

Tips 52

Tips Knowledge Base Multi-Channel Self Service 52

ReviewTrackers

MARCH 1, 2017

Automakers must now craft an engaging digital customer experience , throughout the entire customer journey, to stay relevant and competitive in today’s changing marketplace, according to professional service firm Ernst & Young. Ford is Creating an Engaging Experience.

Automotive 90

Automotive Engagement Transportation Customer Experience 90

Kitewheel

JANUARY 26, 2020

Retailers have been invested in customer engagement for some time now. In the retail world, engagement and positive experiences are necessary to keep consumers loyal. By applying some of the techniques below, you can make retail customers more engaged, more likely to stay loyal, and to spend more money at your business over time.

Retail 52

Retail Engagement Ecommerce Customer Journeys 52

Michelli Experience

SEPTEMBER 15, 2016

I’ve watched a similar process with an entertainment idol of mine who will also be presenting at TEDx Sarasota. For me, TEDx represents one of those “aspirational” moments, where I must master clarity in “sharing an idea” such that the message will have a lasting impact for the live audience and for potential generations of viewers to come.

Engagement 100

Engagement Entertainment Conference Analysis 100

West Monroe

JANUARY 30, 2023

About the episode How does a traditional media giant like iHeartMedia leverage the metaverse to make meaningful connections with its audience? Our stated goal is to be the companion, the friend, for every single person in this country, to keep them connected, feeling a part of their local communities and part of a larger collective as well.

Entertainment 52

Entertainment Advertising Innovation Connections 52

CX Journey

MARCH 12, 2015

As companies focus inward to understand how to achieve their customer experience goals, the term “engagement” is often used interchangeably with “culture.” Employee Engagement: The “I” Point of View Employee engagement is the functional and emotional connection that employees have with an organization.

Culture 80

Culture Engagement Employee Engagement Customer Centricity 80

BirdEye

MAY 3, 2023

A marketing channel is any platform that allows you to connect and communicate your brand’s message with your target audience. B2C marketing channels that help you sell to or connect with individuals are social media channels, paid ads, email marketing, SMS campaigns, direct mail, and mobile marketing.

Marketing 98

Marketing B2C Social Media Multi-Channel 98

BirdEye

FEBRUARY 15, 2023

Dentists and dental practices are increasingly turning to social media as a way to connect with patients, promote their services, and grow their businesses. Social media marketing provides dentists with an effective platform for connecting with potential customers and building relationships that will last.

Social Media 96

Social Media Guidelines Video Entertainment 96

Chadwick Martin Bailey

JANUARY 14, 2020

Most articles looking back at the 2010’s mentioned the massive evolution in how we consume entertainment and the onset of the streaming wars. At CMB, we identified four psychological benefits that drive brand engagement: EMOTIONAL BENEFITS (e.g., conversation; social connection; a sense of belonging). I’m so glad you asked!

Entertainment 101

Entertainment Brands Connections Consumers 101

CSM Magazine

APRIL 25, 2024

Use your unique history, values, or mission to connect on an emotional level, making your brand memorable and encouraging customer loyalty. However, creating and maintaining an engaging online persona that consistently drives traffic and conversions can be challenging.

Social Media 52

Social Media Customer Journeys Multi-Channel Touchpoint 52