Launching a Voice of Franchisee (VoF) Program? Your Top Questions Answered by JAX Tyres & Auto and Craveable Brands
InMoment XI
DECEMBER 6, 2022
How do you train staff in the franchises to instill customer experience in all that they do, maximizing sales? Q: Please share more on how you managed to show a clear link between CX improvement and ROI or sales improvement? Q: Your NPS at the franchise level is incredible. It’s often a challenge in many industries.
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