Key Retail Trends Right Now: Delivering Seamless Customer Experiences
CSM Magazine
MARCH 1, 2022
Brands need to be aligning to the preference of the consumer, not the other way round. While the retail world may be heating up like never before, the competitive advantage is there for the taking. This is especially true when we consider how reliant consumers are on ecommerce. Customer satisfaction as a key business KPI.
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