CloudCherry
SEPTEMBER 19, 2018
When left unaddressed, you risk losing trust, brand loyalty, and eventually open doors for competitors to lead your customers to their storefronts. . Choosing instead to focus on creating delightful customer experiences gives you: • A competitive advantage over other less customer-focused brands. Increased sales. Reduced costs.
SmartMessage Blog
APRIL 14, 2023
With various activities such as fairs, congresses, symposiums, forums, and press launches, brands had the chance to come together with their target audience in physical spaces. They were also organizing brand-specific events and creating interaction. What is the Webinar that will contribute to your promotional activities?
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CloudCherry
SEPTEMBER 19, 2018
When left unaddressed, you risk losing trust, brand loyalty, and eventually open doors for competitors to lead your customers to their storefronts. . Choosing instead to focus on creating delightful customer experiences gives you: • A competitive advantage over other less customer-focused brands. Increased sales. Reduced costs.
SmartMessage Blog
MAY 16, 2023
With various activities such as fairs, congresses, symposiums, forums, and press launches, brands had the chance to come together with their target audience in physical spaces. They were also organizing brand-specific events and creating interaction. What is the Webinar that will contribute to your promotional activities?
Speaker: Hope Neiman, Chief Marketing Officer of Tillster
However, another under-the-radar resource can be utilized to create a similar degree of connection and drive the same kind of customer loyalty: Digital ordering platforms. With increased visibility into customer behavior, brands become well-equipped to leverage their technology, increase sales, and ensure returning customers.
InMoment XI
AUGUST 18, 2022
The road to true experience program success begins with clearly defining an experience strategy that aligns with overall business goals and brand promises and then designing a program purpose-built to support those goals. Each department needs to be connected to the customer experience and work to support front-line employees.
Feedbackly
APRIL 12, 2023
Join our webinar with Zendesk to learn how companies can build stronger customer relationships and drive growth with the help of customer emotion data! Research by Motista shows that customers who feel emotionally connected to a brand have a 306% higher lifetime value. It is a trend that has arrived to stay.
Speaker: Rhonda Basler, Director of Customer Engagement, Hallmark Business Connections
Brands that connect with customers on a personal, emotional level will be more successful than others. Learn how to humanize your brand by embracing empathy, creativity and compassion to drive real results. Join Rhonda Basler, Marketing Director of Hallmark Business Connections, to make your brand genuine and make it stick.
Speaker: Lauren Feehrer, President and Founder of LoyaltyCraft Consulting
Genuine connections between brands and consumers happen when empathetic team members are enabled with effective conversational messaging technology. To remain competitive in the next normal, we must examine how at the heart of digital transformation is consumer connection.
Speaker: Rana Gujral, CEO at Behavioral Signals
According to a report from Salesforce, 78% of customers are willing to do business with a brand even after a mistake, but only if the customer service is excellent. In this webinar, you will learn: How AI can transform your contact center with real, actionable insights. 4th Edition State of the Connected Customer
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