Circular Edge

MARCH 6, 2024

Archive Old Reports If your JDE system supports archiving, move old reports to an archive directory to reduce the clutter in the active processing queue. Use Report Interactivity Sparingly Minimize the use of interactive features (e.g., drill-downs) in reports as they can add overhead.

Report 40

Report Tips Resources System 40

BirdEye

JULY 7, 2023

How to delete messages on your Facebook Messenger app Anyone with a Facebook account can delete chat messages, an entire conversation or move old messages to archived chats. Facebook Messenger allows businesses to archive conversations (but not individual messages) for their convenience. Select “Archive chats.”

How To 52

How To Social Media Tools Customer Experience Management 52

Circular Edge

JULY 24, 2023

Archive Old Reports If your JDE system supports archiving, move old reports to an archive directory to reduce the clutter in the active processing queue. Use Report Interactivity Sparingly Minimize the use of interactive features (e.g., drill-downs) in reports as they can add overhead.

Report 52

Report Tips Competitive Advantage Resources 52

Steve DiGioia

FEBRUARY 4, 2021

READ> Tips On Thursday Archives. Have you put your customer’s needs first? Do you think it matters to them? I bet it mattered to that Dunkin Donuts customer. P.S. Enjoy the game! TipsOnThursday #Dunkin #coffee. The post How Dunkin Donuts Made the Super Bowl Better – Tip #27 appeared first on Steve DiGioia.

Tips 195

Tips Brands Customer Experience Customers 195

Lithium

DECEMBER 21, 2020

Archived/Removed. Archive - Do you have the right access to the Khoros Community? Archive - Can't post to the Khoros Community? Worked on by , , ARCHIVED/REMOVED. Archive - Do you have the right access to the Khoros Community? Archive - Can't post to the Khoros Community? Add Modern Chat Label.

Resources 52

Resources Brands Marketing How To 52

CSM Magazine

JUNE 7, 2023

Archival of the old documents The old documents can be archived to maintain the originality of the initial content so that even if certain wrong changes are made accidentally, the older version is available easily. Outdated information on old documents can easily be maintained by archiving them.

Management 52

Management System Groups Software 52

Lithium

JANUARY 7, 2021

Enabled content archival. We have enabled the new feature content archival on Atlas. Members can see their own archived content by visiting their profile and clicking the dropdown menu “Topics I’ve Participated In” and selecting “My Archived Contributions”. Archived the Surveys TKB. Upgraded Atlas to 19.12.

Groups 52

Groups Survey Feedback 52

Upwave

MARCH 6, 2024

Streamline Campaigns Overview with Archiving With campaign archiving, you can now filter out unused, never launched campaigns from your default campaigns overview. Whether created in error or no longer planned to run, it’s easy to request a pre-launch campaign be archived via the Get Help button.

Knowledge Base 26

Knowledge Base Chatbots Report Measurement 26

Customers That Stick

SEPTEMBER 22, 2014

…we have failed. Failed to listen closely enough. Failed to communicate effectively enough. Failed to provide enough value. Not every customer lost is a failure. Customers’ needs change. Some customers move out of the market, some lose the ability to pay, and some simply no longer need our product or service.

Customers 126

Customers Communication Marketing Customer Service 126

Lithium

MAY 14, 2020

Archived/Removed. Archive - Do you have the right access to the Khoros Community? Archive - Can't post to the Khoros Community? Worked on by , , ARCHIVED/REMOVED. Archive - Do you have the right access to the Khoros Community? Archive - Can't post to the Khoros Community? Add Modern Chat Label.

Resources 52

Resources Brands Marketing How To 52

Lithium

JULY 27, 2022

During this time, we archived groups, spaces, projects, etc. Subsequently, when we started planning our migration to Khoros, we again started an archiving exercise to minimize the amount of data we would bring over. Plan for quarterly, semi-annual, or at the very least annual archiving of inactive groups. It is not easy.

Groups 52

Groups Exercises Video Management 52

Lithium

DECEMBER 21, 2020

Custom logic to display a message on the archived content to users who do not have access. ARCHIVED/REMOVED. Moved Strategy & Expertise posts to community and marketing discussions, and archived board. Worked on by , , and. Add filter to search bar in the hero area. Worked on by , and. Updated developer category button text.

Strategy 52

Strategy Marketing Customers 52

Lithium

FEBRUARY 12, 2020

Enabled content archival. We have enabled the new feature content archival on Atlas. Members can see their own archived content by visiting their profile and clicking the dropdown menu “Topics I’ve Participated In” and selecting “My Archived Contributions”. Archived the Surveys TKB. Upgraded Atlas to 19.12.

Groups 52

Groups Survey Feedback 52

CSM Magazine

MARCH 5, 2024

Its WordWatch information archiving solution consolidates interaction recordings, including voice, IM, email, and SMS, into one central portal. Drawing data from any legacy or live vendor platform, this results in organisations being able to effectively capture, analyse, risk manage and generate more value from their data.

System 52

System Innovation Banking Communication 52

Lithium

JUNE 25, 2020

Custom logic to display a message on the archived content to users who do not have access. ARCHIVED/REMOVED. Moved Strategy & Expertise posts to community and marketing discussions, and archived board. Worked on by , , and. Add filter to search bar in the hero area. Worked on by , and. Updated developer category button text.

Strategy 52

Strategy Marketing Customers 52

GlowTouch

JUNE 23, 2021

Document Imaging and Archiving. Our indexing and archiving know-how lets us easily handle your unclassified, dispersed data. Simultaneously, we strive to shrink the storage space you need to house it, in order to create maximum efficiencies in searchable storage and archives. Data Mining.

Policies 52

Policies System Meeting Trends 52

Lithium

SEPTEMBER 7, 2021

Archived posts now viewable or searchable from the Content Archives page. We have fixed the issue where archived posts were not viewable or searchable from the Content Archives page. Integrating Events with Zoom enables community members to join the Zoom meetings and webinars directly from the community.

Social Media 52

Social Media Metrics Video ROI 52

Lithium

DECEMBER 7, 2021

Bulk Content Archive (Early Access) You now have the option to archive community multiple articles at once. Understanding the Bulk Archive Feature Bulk Archive Release Notes. Thursday 12/16/2021 12:01 am PT – Monday 1/3/2022 11:59 pm PT.

Video 52

Video Resources Analytics Chatbots 52

Ecrion

AUGUST 18, 2020

While it’s easy enough to grasp that it begins with the creation of the document and ends with its archival, not everyone understands the steps in between. Destruction or Archival. So, it’s advised that you set up a hierarchy of who’s able to access files in your archive. Let’s take a look: 1.

Management 65

Management Software Financial Interaction 65

Lithium

DECEMBER 21, 2020

ARCHIVED/REMOVED. Archived Khoros Data API user Group. Corrected brand colors throughout Atlas. Worked on by , , and. Updated Atlas Hub Structure. Worked on by and. Update contact support page. Worked on by. Retired Facebook login to Atlas. Worked on by. Worked on by and.

Groups 52

Groups Strategy Engagement Brands 52

Lithium

SEPTEMBER 16, 2020

ARCHIVED/REMOVED. Archived Khoros Data API user Group. Corrected brand colors throughout Atlas. Worked on by , , and @AbhiskekGu. Updated Atlas Hub Structure. Worked on by and. Update contact support page. Worked on by. Retired Facebook login to Atlas. Worked on by. Worked on by and.

Groups 52

Groups Strategy Engagement Brands 52

Lithium

JANUARY 7, 2020

Archives: Archived JX customer ideas. Archived the JX Ideas Exchange, for more information, read the latest post Why now? Updated the outdated Case Portal field descriptions. Updates: Updated outgoing email domain. Updated outgoing email domain to mailer@us.khoros-mail.com. about JX migration.

CRM 40

CRM Feedback Customers 40

Lithium

JANUARY 7, 2020

Archives: Archived JX customer ideas. Archived the JX Ideas Exchange, for more information, read the latest post Why now? Updated the outdated Case Portal field descriptions. Updates: Updated outgoing email domain. Updated outgoing email domain to mailer@us.khoros-mail.com. about JX migration.

CRM 40

CRM Feedback Customers 40

Steve DiGioia

MARCH 25, 2020

If you feel you need a refresher course, here are links to my complete blog post archive. Please use my blog posts and “Tips on Thursday” as a supplement to what you’re already doing. I know you have great ideas and I hope my writing has given you even more. Read up, get ready, and prepare. This fight isn’t over, not by a longshot.

Hotels 262

Hotels Course Leadership Financial 262

Lithium

DECEMBER 11, 2019

Archives: Archived JX customer ideas. Archived the JX Ideas Exchange, for more information, read the latest post Why now? Updated the outdated Case Portal field descriptions. Updates: Updated outgoing email domain. Updated outgoing email domain to mailer@us.khoros-mail.com. about JX migration.

CRM 40

CRM Feedback Customers 40

Lithium

JANUARY 7, 2021

Archived/Removed. ARCHIVED/REMOVED. Atlas upgraded to 20.1. Search results show last post/last updated date. Broken icons in Firefox. Parts of the survey were out of alignment. Renamed Administration Basics node. Retired Tech Blog. Removed the “The New to.” Highlight topic starter/author in a thread. Renamed Administration Basics node.

Groups 52

Groups Survey Report Feedback 52

Clarivate

FEBRUARY 27, 2024

In 2022, we added archival material from an organization called Humanity and Inclusion that won a Nobel Prize for their international campaign to ban landmines. The inaugural LibList, “Inclusivity in Healthcare” by Maria King, addresses diversity in healthcare education, offering a vital resource for neurodivergent students.

Healthcare 52

Healthcare Case Study Resources Government 52

ModSquad

MARCH 5, 2020

Archive every chat transcript. So save, archive, and back up every chat conversation with customers or vendors. It pays to keep those old chats archived. Keep up with this demand and put your chat infrastructure to use on every layer of service. Here are a few tips on how your ecommerce brand can make the most of live chat.

Ecommerce 65

Ecommerce Brands Self Service Chatbots 65

Lithium

AUGUST 27, 2020

ARCHIVED/REMOVED. Archived Crisis Tips Group Hub. Fixed home page search bar for mobile. Worked on by and. Fixed user notifications in the hero area. Worked on by and. Migrated Events Groups into New Events Group Hubs. Worked on by , and. Content has been moved to Care , Community and Marketing Discussions and Customer Connection.

Groups 52

Groups Tips Strategy System 52

BirdEye

SEPTEMBER 1, 2023

You can make as many highlights as you want with up to one hundred live or archived stories each. They are similar to archived stories, except highlights are public, and archived stories are private. After creating your first highlight, you can add more by clicking on the “new” button beside your existing highlight(s).

Social Media 59

Social Media Telecommunications Brands Consumers 59

CSM Magazine

MAY 31, 2023

Call center recording is a state-of-the-art technology used to record and archive customer conversations during inbound and outbound calls. This technology captures customer interactions, providing valuable insights that can refine and enhance the customer experience. What is Call Center Recording?

Call Center 52

Call Center Tools Call Recording Customer Service Representative 52

Lithium

MARCH 11, 2020

Archived/Removed. ARCHIVED/REMOVED. Atlas upgraded to 20.1. Search results show last post/last updated date. Broken icons in Firefox. Parts of the survey were out of alignment. Renamed Administration Basics node. Retired Tech Blog. Removed the “The New to.” Highlight topic starter/author in a thread. Renamed Administration Basics node.

Groups 52

Groups Survey Report Feedback 52

ViiBE Blog

AUGUST 9, 2021

Develop knowledge management with ViiBE's archives. It has a ticket archiving system that integrates seamlessly with CRMs so that support tickets can be easily updated with documents, photos, videos, and comments from support interactions. Pick the right software. Conclusion.

Call Center 52

Call Center Self Service First Call Resolution Contact Center 52

Service Untitled

APRIL 22, 2010

Service Untitled» Blog Archive » Internal customer service counts too [.] Service Untitled The blog about customer service and the customer service experience. One Response to “Internal customer service counts too&# To What Extent are Cashback Sites Hurting Affiliates? | ???? said: Apr 22, 10 at 8:38 pm [.]

Customer Service 44

Customer Service Insurance Exercises Policies 44

Service Untitled

JULY 26, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Hospitals need better customer service to help patients Cheryl July 26, 2010 Angry Customers , Customer Satisfaction , Customer Service , Customer Service Experience 1 Comment An appendicitis attack landed my friend Linda in the hospital a few months ago.

Hospitality 41

Hospitality Customer Service Representative Insurance Social Media 41

Service Untitled

MARCH 10, 2010

One Response to “Quirky customer service commercial&# Service Untitled» Blog Archive » Diapers.com uses customer service to woo baby market said: Apr 05, 10 at 4:03 pm [.] Service Untitled The blog about customer service and the customer service experience. You can follow any responses to this entry through the RSS 2.0

Customer Service 41

Customer Service Entertainment Culture Exercises 41

Clarivate

FEBRUARY 28, 2024

Genomics databases and resources ̶ such as NCBI’s GenBank, the DNA DataBank of Japan, and the European Nucleotide Archive ̶ provide access to annotated genomes, genetic variants, and functional annotations for rare disease research.

Tools 59

Tools Healthcare Analysis Analytics 59