BirdEye

DECEMBER 8, 2022

If you don’t know which platforms are available, you may be throwing away opportunities to make your brand a household name. We’ll also help you narrow down your target audience and determine which platforms can help boost your brand and get more followers. Create entertaining content that will resonate with your followers.

Social Media 98

Social Media Brands Video Entertainment 98

NetBase

JUNE 5, 2020

In this trend analysis, we’ll share consumer and market intelligence around: Top shows shifting to meet consumer desires for varied experiences in entertainment. Brand advertising budgets continuing to shift towards online and social media. 89% of marketers are using social media to advertise.

Innovation 73

Innovation Brands Social Media Advertising 73

BirdEye

MAY 3, 2023

The right marketing channel: Allows you to reach diverse audiences Is ideal for promoting specific products and services Increases brand visibility Boosts audience engagement Builds online communities with loyal patrons for your brand Every marketing channel has its core demographics; businesses may need more than one to reach their target audience.

Marketing 98

Marketing B2C Social Media Multi-Channel 98

CSM Magazine

APRIL 4, 2024

Having exceptional customer service becomes essential for casinos in the highly lucrative gaming sector. For online casinos to be successful, providing excellent customer service is a must. Provide prompt, courteous, and efficient customer service to set your company apart in this competitive environment.

Customer Service 40

Customer Service Entertainment Exceptional Customer Service Hospitality 40

CSM Magazine

AUGUST 8, 2023

Many are now choosing to buy TikTok likes in the USA to enhance their audience engagement, foster genuine connections, and elevate customer satisfaction. So, in this article, we’ll delve into six robust strategies that can help businesses nurture enduring customer loyalty on TikTok. Customers today have an eye for authenticity.

Customer Satisfaction 52

Customer Satisfaction Advertising Entertainment Social Media 52

BirdEye

JULY 10, 2023

Customers and brand ambassadors aren’t the only prospects out there who can support your business. From Instagram influencers to big-name industry leaders, partnering with like-minded brands can help you unlock valuable new opportunities. Table of contents Why do brand collaborations work?

Brands 52

Brands Fashion Social Media Retail 52

Gravy Analytics

APRIL 15, 2019

Gravy Analytics uses anonymous, mobile location signals to understand where people go in their daily lives, and give brands new visibility into the offline customer journey. These location-derived insights power our industry-leading audiences that enable advertisers to reach engaged consumers…

Entertainment 64

Entertainment Travel Company Advertising 64

C Space

APRIL 21, 2020

The Brand Move Roundup – April 21, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. Keep checking back here for the latest updates on how brands are dealing with coronavirus. As always and today more than ever, people turn to audio.

Brands 52

Brands Hospitality Entertainment Healthcare 52

C Space

APRIL 22, 2020

The Brand Move Roundup – April 22, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. Keep checking back here for the latest updates on how brands are dealing with coronavirus.

Brands 52

Brands Fashion Hotels Entertainment 52

Alida

JANUARY 5, 2018

Marketers are always looking for new ways to create experiences that resonate with customers, and 2018 will be no different. And although fads come and go—think unicorn hair and frappuccinos—there are some trends that will stick in the coming year and affect how businesses interact with customers. CMOs become customer-obsessed.

Marketing 0

Marketing Multi-Channel Advertising Tourism 0

CSM Magazine

SEPTEMBER 22, 2022

You know how important customer service is for your business. Being customer-centric means never letting any question from your customer go unanswered or any email not responded to. Video ads can help you improve your customer service by leaps and bounds (in comparison to traditional means.). They’re personal.

Video 52

Video Customer Service Entertainment Advertising 52

SurveySparrow

MARCH 19, 2024

There are still some brands that haven’t gotten on board with video marketing – despite knowing its value – and the ones who have been are looking to build a more robust commercial video strategy. About 68% of customers prefer watching video content to reading articles, and 83% of marketers say videos help with lead generation.

Video 95

Video Strategy Marketing Social Media 95

NetBase

MARCH 27, 2020

Able to stay one step ahead of consumers, offering what they want, when they want it, ecommerce brands using social insight have early access to consumer conversation and are winning market share. Staying on top of today’s social commentary is vital to the heartbeat of any good business, company or brand.

Ecommerce 52

Ecommerce Brands Marketing Social Media 52

C Space

APRIL 9, 2020

The Brand Move Roundup – April 9, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. Keep checking back here for the latest updates on how brands are dealing with coronavirus. Calling all sellers,” it said. Start making face masks.”

Brands 52

Brands Entertainment Banking Hospitality 52

CSM Magazine

SEPTEMBER 27, 2023

Metaverse technology has conquered domains like gaming and entertainment, travel and tourism, events and conferencing, real estate, healthcare, content creation, and more. Examples of metaverse virtual spaces where brands can engage customers include Voxels, Decentraland, Sorare, Roblox, and Fortnite.

Technology 59

Technology Tourism Travel Entertainment 59

NetBase

JUNE 19, 2019

With social audiences relying on other consumers (versus brands) for information and recommendations on everything from laundry detergent to Netflix shows, it makes perfect sense that brands would turn to members of their audience when marketing. This is why influencer marketing has become such a crucial tool for brands to use.

Brands 74

Brands Entertainment Social Media Consumers 74

C3Centricity

OCTOBER 22, 2020

So if bricks and mortar stores are in difficulty, are we helping our customers to buy online? Capturing Customer Data. Online, even more than offline depends upon capturing customer data. We collect masses of information from our (potential) customers and then probably do very little with it all. I don’t even think so.

Retail 218

Retail Advertising Course Survey 218

CSM Magazine

AUGUST 4, 2023

In today’s fiercely competitive business landscape, customer engagement plays a pivotal role in establishing enduring relationships with your target audience and fueling business growth. So, let’s explore these customer engagement ideas and discover how they can help you boost your business to new heights.

Customer Engagement 52

Customer Engagement Engagement Social Media Loyalty Programs 52

ShepHyken

AUGUST 14, 2020

He writes about the importance of ensuring a positive customer experience, especially during a world crisis. The customer experience (also referred to as CX) seems like a simple concept. Put simply; customer experience can be defined as thoughts and feelings that the consumer associates with the brand.

Tips 128

Tips Customer Experience Social Media Insurance 128

Alida

AUGUST 1, 2017

At CX and the City on July 18th, industry leaders from Refinery29, Bustle, Elizabeth Arden and Audible shared how they are approaching the biggest challenges and opportunities in customer experience. The night’s engaging conversation revealed how top brands keep pace with the digital-first customer and enhance their lifetime value.

Entertainment 124

Entertainment Advertising User Experience Consumers 124

C Space

JUNE 16, 2020

The Brand Move Roundup – June 16, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. Sixteen weeks ago, when the gravity of the situation became clear, we started daily reporting on how brands were dealing with the COVID-19 crisis.

Brands 52

Brands Ecommerce Social Media Advertising 52

C Space

APRIL 14, 2020

The Brand Move Roundup – April 14, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. Keep checking back here for the latest updates on how brands are dealing with coronavirus. This is fair because less driving means fewer accidents.”

Brands 52

Brands Fashion Hospitality Insurance 52

Michelli Experience

MARCH 25, 2016

Living in the information age where there’s YouTube, from which hours are consumed for entertainment, as well as different social media platforms like Facebook and Twitter—everything has evolved to accommodate a more visual and tech-savvy generation. It helps potential customers warm up to a product.

Video 100

Video Entertainment Customer Service Social Media 100

CSM Magazine

MAY 15, 2023

These small square codes, consisting of black and white patterns, are being used by retailers to enhance customer experience, streamline operations, and boost sales. Enhanced Customer Experience QR codes offer a seamless way for customers to access detailed product information, reviews, and pricing.

Retail 52

Retail Industry Entertainment Advertising 52

BirdEye

AUGUST 28, 2023

Your social media profile amplifies your brand and your brand’s purpose. You can’t rely on a personal social media profile alone if you are building a brand or business. Because your brand will have a set of personalities and characteristics unlike yours, it’s better to separate yourself from your business.

Social Media 52

Social Media Strategy Entertainment Multi-Channel 52

SurveySparrow

DECEMBER 13, 2022

Hashtags are a great way to connect with potential customers who are interested in what you do. This is a great way to entertain existing followers and attract new ones. Paid advertising on Instagram can be very effective in driving growth for your business page. Engagement creates a connection with your brand.

Tips 52

Tips Engagement Entertainment How To 52

Thematic

MARCH 13, 2023

Advertised vs. Delivered Experience at Qualtrics X4  - 4 out of 5 Qualtrics X4 was advertised as featuring celebrity speakers, professionals from leading brands, entertainment, and a deep-dive into product knowledge. Qualtrics, like Thematic, make Voice of Customer software. ” asked an attendee.

Entertainment 62

Entertainment Conference Advertising Airlines 62

C Space

APRIL 16, 2020

The Brand Move Roundup – April 16, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. Keep checking back here for the latest updates on how brands are dealing with coronavirus. The majority are small and medium-size businesses.

Brands 52

Brands Fashion Healthcare Entertainment 52

C Space

JUNE 23, 2020

The Brand Move Roundup – June 23, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. Seventeen weeks ago, when the gravity of the situation became clear, we started daily reporting on how brands were dealing with the COVID-19 crisis.

Brands 52

Brands Airlines Policies Retail 52

CSM Magazine

SEPTEMBER 8, 2023

But as the industry matures, so does the challenge of keeping customers loyal and engaged. Yet, this boom also means that online stores face stiff competition in attracting and retaining customers. It’s vital to maintain customer trust. As of 2022, global e-commerce sales surpassed $5.7

Loyalty 52

Loyalty Engagement Customer Engagement Omni-Channel 52

C Space

MAY 6, 2020

The Brand Move Roundup – May 6, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. Keep checking back here for the latest updates on how brands are dealing with coronavirus. Airbnb bookings have risen in a number of European countries.

Brands 52

Brands Travel Government Consulting 52

LiveChat

JANUARY 23, 2020

I think about the brands behind them. All of them are associated with brands that carefully created them for you to think about in very specific ways. Those brands are the reasons why you choose one product over another. The way brands communicate with people has been continually changing over the last decade or so.

Brands 69

Brands Gamification Groups Feedback 69

CSM Magazine

JANUARY 17, 2022

Are you ready to improve your goal setting for customer service? We all want more customers, right? You’ll also be able to attract new audiences by using targeted press releases so that your customer service is featured in top-tier media outlets. Boost Brand Awareness. Attract New Audiences. Nurture Leads.

Customer Service 52

Customer Service Social Media Entertainment Training 52

Comm100

NOVEMBER 3, 2016

You’ve probably noticed that customers hate waiting, whether it’s in person, online or on the phone. While it’s great if it can translate to an increase in revenue, long customer wait times can sabotage the potential holiday gains. Use these 5 tips to help keep wait times short for your customers this upcoming winter.

Wait Times 100

Wait Times Self Service Advertising Entertainment 100

Gravy Analytics

JUNE 3, 2019

That data, known as location data, can include: A mobile advertising ID number that identifies the mobile device without collecting or sharing personally identifiable data. Recently visited commercial locations such as stores, restaurants, or entertainment venues. Audience Targeting for Advertising.

Automotive 92

Automotive Advertising Retail ROI 92

BlueOcean

JULY 5, 2016

In our world, it’s a little bit soul crushing to know that one third of people in the US would choose to clean a toilet over talking with customer service. If the call to customer care is a dreaded and distasteful last resort, how do we adapt and improve the experience? The Facts About Social Customer Care.

Customer Care 120

Customer Care Social Media Contact Center Entertainment 120

ReviewTrackers

SEPTEMBER 1, 2020

Founded in 2004, it has also become one of the top digital platforms for businesses looking to improve their online reputation, enhance their search engine visibility, engage with potential and existing customers, and drive more people to their business locations. Revenues are even higher for businesses and advertisers in certain categories.

Advertising 81

Advertising Automotive Study Entertainment 81