article thumbnail

Here’s How To Get Your S/4HANA Migration Plans Under Control

Forrester's Customer Insights

Given the current rate of client conversion, fewer than 50% of SAP ECC customers will have completed their transformation to S/4 by 2027. Furthermore, about 13,000 ECC customers are on EHPs 0–5, with support only up to 2025 and calling for an even more urgent decision on the future of their ERP. Moreover, 90% of […]

How To 54
article thumbnail

The Gig Economy is Paving the Way for Agile Customer Service

TechSee

gigs will surpass the permanent workforce by 2027, growing 40% by 2027 to reach 86 million. Gartner estimates that by 2022, 90% of customers will seek issue resolution from individuals outside of the company, mainly using generic how-to user guides created by freelance customer service experts.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Accurate eCommerce Data Entry: Fuel Your Online Sales

Magellan Solutions

of retail by 2027 , accurate product information, orders, and inventory are crucial for success. Explore its benefits and learn how to fuel your online sales efficiently. What is the secret to thriving in the booming eCommerce landscape? Accurate and efficient eCommerce data entry. With online sales expected to make up 22.6%

article thumbnail

6 Pain Points Faced by Gig Customer Service and How Vision Can Solve Them

TechSee

gigs will surpass the permanent workforce by 2027, growing 40% by 2027 to reach 86 million. Gartner estimates that by 2022, 90% of customers will seek issue resolution from individuals outside of the company, mainly using generic how-to user guides created by freelancers.

article thumbnail

Optimize for Mobile and 4 Other Tips for Email Design Inspiration 

Optimove

Learn more about how to master marketing email design every time with these five tips. Tip #4 – Guide the recipient to the Call to Action Figure out how to guide their eye to the call to action (CTA). Glassdoor’s email below is the perfect example of a neat, simple design with an excellent white-space ratio.

Tips 59
article thumbnail

Chatbots: Empowering Customer Service Amid Turbulent Times

Team Support

If you’re still not convinced of the utility of chatbots, it is important to note that chatbots are expected to be the primary mode of customer communication for at least a quarter of companies by the year 2027.

article thumbnail

How retailers and “payviders” are disrupting U.S. healthcare in 2024

Clarivate

The downsizing is not a total reversal of Walgreens’ aggressive primary-care clinic expansion plan (which in 2021 imagined 1,000 VillageMD clinics by 2027), but rather a reallocation of capital to increase VillageMD’s density in “high-opportunity” markets—i.e., those with high patient volumes.