Centercode
JULY 6, 2023
Beta testing can be daunting, so throughout the year we publish valuable tools and resources that can help ease many of the challenges. From blog posts and case studies to in-depth whitepapers and eBooks, we provide customer validation advice and best practices for companies big and small, no matter what product you’re launching. So if […]
NICE inContact
AUGUST 30, 2016
Here are five ways to get ready to transform customer experiences at ICUC 2016: 1. By attending ICUC 2016, you can explore new ways to transform customer experiences. Now that you have the resources to plan your ICUC experience, register today ! Technical Training. You won’t want to miss it!
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Experience Matters
FEBRUARY 16, 2016
We just published a Temkin Group report, Employee Engagement Benchmark Study, 2016. Take a look at our Employee Engagement Resource Page). This is the fifth year that we’ve published the benchmark of U.S. The research is based on an online survey on Q3 2015.
Customer Bliss
DECEMBER 29, 2016
I launched a podcast, The Chief Customer Officer Human Duct Tape Show , in 2016. You don’t need to be enterprise-level with tons of resources to be successful. We’ll be back with new episodes in early 2017. So far, we’ve published 32 episodes. You just need the right pieces, ideas, and methodology in place.
Comm100
JANUARY 14, 2016
As we enter 2016, it appears that this consumer behavior trend will continue through 2016 and beyond. Still, many companies have been slow to adapt their websites and infrastructure to accommodate this technological growth – however, this will change significantly in 2016. billion PC users.) What does this mean for your company?
SuiteCX
JANUARY 2, 2017
As 2016 rapidly draws to a close, Customer Experience continues to be a “hot topic” on everyone’s agenda, but companies are having trouble making progress. Knowing which segments to focus on helps you better allocate your resources to take actions against these groups and should be the focus of your. marketing strategy.
SuiteCX
JANUARY 2, 2017
As 2016 rapidly draws to a close, Customer Experience continues to be a “hot topic” on everyone’s agenda, but companies are having trouble making progress. Knowing which segments to focus on helps you better allocate your resources to take actions against these groups and should be the focus of your. marketing strategy.
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