article thumbnail

All LPOs Must Have ISO 27001:2013

Magellan Solutions

LPOs must bear the 27001:2013 or the ISO/ISMS Certification. There are hundreds of Indian LPO companies providing legal support to western clients. Why An LPO Needs ISO/ISMS 27001:2013 Certification. This is between a law firm who seeks to outsource and an LPO company. This service can cover a multitude of functions.

article thumbnail

All LPOs Must Have ISO 27001:2013

Magellan Solutions

There are hundreds of Indian LPO companies providing legal support to western clients. This is between a law firm who seeks to outsource and an LPO company. LPO companies seek data security certification and regulatory board compliance. They commend LPO companies that can provide and guarantee information security.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Do Companies With Low Net Promoter Score Have in Common?

Retently

You can also learn a surprising amount of tactics and strategies by studying the opposite end of the scale – the world’s least successful companies, from a churn perspective – to compare their common weaknesses and find out what makes their customers so unlikely to recommend them to their peers.

article thumbnail

Centercode 2013 Managed Beta Refresh

Centercode

We’ve been providing managed beta tests as a service to companies of all sizes for more than 10 years now. At this point I think it’s safe to say that we’ve managed a wider variety of beta tests than any company, ever.

article thumbnail

The Centercode Platform in 2013

Centercode

We also paid close attention to our market, and the shifting needs of our audience, which included a growing number of small and mobile-focused companies — in addition to our traditional target of larger and enterprise companies. In response, we’ve reshaped our offerings to better meet the needs we’ve identified.

Meeting 52
article thumbnail

The US Is Opting For Healthcare Call Center Outsourcing Companies – Here’s Why

Magellan Solutions

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Healthcare Services That Can Be Outsourced Here’s the list of services commonly outsourced services to healthcare call center outsourcing companies: 1.

article thumbnail

Google Think Auto 2013 Conference – Reflections

InMoment XI

Our company spends a lot of time studying and measuring the customer experience and yesterday was special because I was at the Google Think Auto conference and it gets you thinking. Looking for ideas to enhance the customer experience in the automotive industry is a fascinating journey. A highlight was the retail expert from the UK.