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The Social Analytics Story of Wendy’s Breakfast Expansion

NetBase

The social analytics story of Wendy’s breakfast expansion hasn’t been written yet, and we have ideas to help them along. But the folks at Taco Bell are social media analytics pros, so Live Pulses are second nature. Social Analytics for Everything. Social analytics will help Wendy’s plan ahead. Brand authenticity.

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How to Manage (and Reduce) Call Center Call Volume

Stella Connect

The brand was fielding 20 million calls per year in 2012, adding up to $100 million in costs. That’s why Stella Connect and Medallia have teamed up to launch a new customer feedback and text analytics solution to help organizations get the full picture of customer sentiment and top customer service pain points in real time. .

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Build a multilingual automatic translation pipeline with Amazon Translate Active Custom Translation

AWS Machine Learning

We demonstrate how to use the AWS Management Console and Amazon Translate public API to deliver automatic machine batch translation, and analyze the translations between two language pairs: English and Chinese, and English and Spanish. In this post, we present a solution that D2L.ai

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How To Add Your Business To Apple Maps

Grade.us

Prior to launch in 2012, Apple announced that their app would include turn-by-turn navigation, 3D maps, Flyovers, and Siri, their virtual assistant. Hey Siri, show me how to walk to work. It is the default mapping service on all Apple devices, replacing Google Maps in 2012. How to get your business listed in Apple Maps.

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All About Connect: Optimove’s User Conference, March 20-21, 2024, in London

Optimove

Shai Frank , SVP Product Optimove: Optimove 2025: How Customer-Led Marketing will Evolve Join Shai Frank for an exciting glimpse into the future of our evolving product portfolio. Since 2012, Optimove has revolutionized marketing by focusing on Customer-Led Marketing programs.

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A digital strategy expert on health care’s $9 billion opportunity

Alida

By investing in new technologies like self-service kiosks and big data analytics, health care providers are aiming to improve the patient experience and drive satisfaction and CX scores up. So how can organizations make sure that the billions of dollars they invest in digital transformation deliver ROI?

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Gen Z Mobile Marketing: 7 Tips to Capture Interest and Drive Engagement

Optimove

Born between 1997 and 2012 and raised alongside Internet technology since the very beginning of their lives – they hold in their hands (literally, ninety-eight percent own a smartphone) an estimated annual purchasing power of $143 billion. Gen Z today comprises around one-third of the world’s population. Tip #3: Make it snackable.

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