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Retail Consumer Trends and Real-Time Feedback: Monitoring How Price Hikes Impact Market Sentiment

Lumoa

While the 2020 recession is the shortest on record, there is no doubt that inflation has become a major concern for consumers across all industries, including retail. Experts believe that the modern retail industry will follow a similar pattern as it did during the 2009 recession. Marketing campaigns. Targeted discounts.

Retail 208
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Brand Move Roundup – May 4, 2020

C Space

The Brand Move Roundup – May 4, 2020. The market potential they are addressing is enormous,” said Egon Durban, co-chief executive and managing partner at Silver Lake, in a statement. The top 10 ad spenders in the world (according to RECMA data from 2018) are adapting their marketing strategies to the ongoing crisis.

Brands 52
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How to Update Your Marketing with a Customer First Strategy

C3Centricity

All marketers know their marketing 5Ps, but how do you update your marketing when you adopt a customer first strategy? This is the easiest of the marketing 5Ps for a customer centric organisation to adapt because a customer first strategy is all about your customers. brand #marketing #packaging Click To Tweet.

Strategy 120
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Are you satisfied?  Yes, no or maybe?

Helen Dewdney

It showed that the number of complaints about poor service in the last six months was at its highest level since 2009! The report covered the average customer satisfaction for experiences based on survey fieldwork collected between 14 September and 12 October 2020 and between 8 March and 6 April 2021. points higher than in July 2020.

Tourism 76
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Customer Success Technology Buyer Guide

ClearAction

Non-stop for the past 25 years, technology for experience management and marketing have been super hot since CRM arrived on the scene. Especially in hard times like the 2009 global financial crisis and the 2020 global pandemic, demand for tech skyrocketed. Buyers prefer to have minimal interactions with sales teams.

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Metaverse, NFTs, Sustainability, And Loyalty – Highlights Of Singles’ Day 2021

Forrester's Customer Insights

Double 11 or Singles’ Day, the world’s largest online shopping festival that is bigger than Black Friday and Cyber Monday combined, has been consistently smashing mind-blowing gross merchandise value (GMV) records year by year since 2009.

Loyalty 26
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What Do Companies With Low Net Promoter Score Have in Common?

Retently

Aggressive or misleading billing practices Apple, which markets its products using brand-focused advertising, topped the 2013 technology statistics with a Net Promoter score of 65 for iPad, 70 for iPhone and 76 for its range of laptops. Since 2009, CIGNA has been monitored by relevant authority institutions.