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Centercode So Far (2009 Edition)

Centercode

As part of our internal 2009 year-end review I asked my engineers to run some queries on our entire software platform to illustrate the total impact our software has had on the world so far. These numbers only cover the last 3 or so years, but I believe they’re great fun stats and do a good job showing the effect we’ve had so far.

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The New Strategic Growth Blueprint for Successfully Reimagining Market Research

C3Centricity

The BCG Analysis: A few years after the CEB study, BCG (Boston Consulting Group) updated their own analysis of research they first ran in 2009. But don’t worry I have the solution in the form of a new model of CX, which I will explain in a moment.

Marketing 226
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And the Customers Tweeted Happily Ever After

Storyminers

At number 71 on the 2009 Fortune 500 list compared to Microsoft’s number 35, Apple is hardly a David, but its ads are entertaining because almost everyone wants to throw a virtual punch at Microsoft. Posted in July 2009, it got over 24,000 hits in the first 24 hours and to date, has been watched more than 6 million times.

Retail 264
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Customer Survey Statistics: Everything You Need to Know

InMoment XI

Source: Peppers & Rogers Group, Customer Experience Maturity Monitor, 2009) An improved customer experience directly affects the bottom line. The Power of a Good Customer Experience. 81% of companies who are able to deliver customer experience excellence outperform their competition.

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The CMO Strategic Growth Blueprint for Successfully Reimagining Market Research

C3Centricity

The BCG Analysis: A few years after the CEB study, BCG (Boston Consulting Group) updated their own analysis of research they first ran in 2009. But don’t worry I have the solution in the form of a new model of CX, which I will explain in a moment.

Marketing 156
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2016 Automotive Dealership Loyalty Study

InMoment XI

Automotive Dealership Loyalty Study Background Follow-up study of 2009 and 2010 model year vehicle purchasers who returned MaritzCX’s New Vehicle Customer Study: Two Data Sets All Respondents (n=12,875) Weighted to 2009 and 2010 vehicle sales by model Used for Sales to Service Loyalty analyses and service usage analyses Vehicle Replacers (n=5228) 5431 (..)

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Software-as-a-Service Advantages in 2009

InMoment XI

I’ve been doing a lot of research lately on Software-as-a-Service (SaaS), and have come to the conclusion – given the current state of the economy which is forcing businesses to do more with less (e.g. collect more feedback and increase customer and employee loyalty; spend less on surveying, infrastructure and staff, and yet get the.

Software 200