EFM Market Growing
MARCH 17, 2009
The Enterprise Feedback Management (EFM) market continues to grow, even amidst the current economic environment. The fact that this is being talked about so much is evidence that the market has matured significantly in the past 12 months. The author of this blog, Chris Cottle, VP of Marketing for Allegiance, believes that the next big step for VOC programs will lie within the analytical side.