Beyond Philosophy
DECEMBER 20, 2019
When I founded Beyond Philosophy back in 2002, no one was talking about Customer Experience. It is reasonable to expect for the time, energy, and resources to show a return on investment, whether in customer loyalty, customer retention, or even just cold hard cash. So, will we?
Beyond Philosophy
FEBRUARY 5, 2019
So, I told them, starting my marketing efforts with my first book, Building Great Customer Experiences (Palgrave Macmillan, 2002). If you aren’t getting your customers an outstanding return on investment (ROI), then why should they hire you? Then I began conference speaking. Have an original idea.
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GlowTouch
AUGUST 19, 2019
Since 2002, we have been experts in technical support for several global brands. GlowTouch specializes in solving issues, satisfying customers, and then selling additional services, therefore providing a superior return on investment for our clients.
GlowTouch
MARCH 28, 2019
GlowTouch is a certified Women’s Business Enterprise company that has been providing personalized business outsourcing solutions—and a people-first philosophy–since 2002. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement.
GlowTouch
AUGUST 6, 2019
In 2002, the family established a state-of-the-art development center in Mangalore for GlowTouch, a leading provider of contact center, business processing, and technology outsourcing solutions. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement.
Beyond Philosophy
FEBRUARY 5, 2019
So, I told them, starting my marketing efforts with my first book, Building Great Customer Experiences (Palgrave Macmillan, 2002). If you aren’t getting your customers an outstanding return on investment (ROI), then why should they hire you? Then I began conference speaking. Have an original idea.
Beyond Philosophy
DECEMBER 30, 2021
Twenty years ago, at this time of the year, I started my global Customer Experience consultancy, Beyond Philosophy, and published my first book on the subject, Building Great Customer Experiences (Palgrave Macmillan, 2002).
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