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What Happens if You Fail to Plan for Holiday Sales?

GlowTouch

Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail What Happens if You Fail to Plan for Holiday Sales? Since then, the trend has become more pronounced; eCommerce sales spiked earlier this year, and they have remained above traditional norms in the months since. Lining Up the Pieces.

Sales 52
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Why simplicity is crucial for SaaS businesses (and how to keep things simple)

Gainsight

You see, simplicity itself is quite possibly THE underlying principle and North Star that guides every SaaS founder’s visionary approach to starting a company in the first place—even more so than our old favorite term circa 2002-2020: “disruption.” How to keep things simple. ” And it’s easy to see why.

How To 52
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Secrets Revealed: This is How You Get Growth!

Beyond Philosophy

Since 2002, Beyond Philosophy has focused on growth driven by an improved Customer Experience. Moreover, our work with RICOH Canada, the printer company, improved their NPS by 34 points in 30 months and also increased printer sales by 10 percent—and this was in a declining market. So, how do we get growth?

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How to Train an Elite, Efficient, Effective Support Team

GlowTouch

Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail How to Train an Elite, Efficient, Effective Support Team. How you treat your clients determines if they stay or if they go to your competitors. Contact us for more information, and let’s discuss how we can help you.

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How to Select the Right Customer Support Channels for Your Company

GlowTouch

Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail How to Select the Right Customer Support Channels for Your Company. How to Approach Customer Support. How to Get the Most Out of Your Customer Support Experience. Their concerns must be a top priority. About GlowTouch.

Company 52
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3 Events Paved The Path For The Customer Experience Discipline

Kerry Bodine

Customers understood how to answer the “How likely are you to recommend…” question. And while Friendster (founded in 2002) paved the way for Myspace, and Myspace (founded in 2003) paved the way for our current social media giants, neither deserve credit in my book for sparking the customer experience discipline.

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3 Events Paved The Path For The Customer Experience Discipline

Kerry Bodine

Customers understood how to answer the “How likely are you to recommend…” question. And while Friendster (founded in 2002) paved the way for Myspace, and Myspace (founded in 2003) paved the way for our current social media giants, neither deserve credit in my book for sparking the customer experience discipline.