Guest Post: Why Businesses Must Emphasize a Human Touch Over the Phone
ShepHyken
FEBRUARY 7, 2020
This week we feature an article by Riley Panko, a Senior Content Developer & Marketer at Clutch. Use this article to create a stronger customer service function and develop a phone-based communication system that emphasizes human connection. Phone Menus Are Not Always Necessary. Keep Phone Menus Short.
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