article thumbnail

How to Turn Survey Results Into Awesome Presentations

GetFeedback

Learn how to take the data you've gathered via your online surveys, and turn that information into visually engaging presentations.

Survey 195
article thumbnail

The Past, Present, And Future Of CX(PA)

Experience Matters

The Overall Storyline My speech was entitled The Past, Present, and Future of CX(PA). The post The Past, Present, And Future Of CX(PA) appeared first on Customer Experience Matters®. Here’s a Read More.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

In partnership with SAS, the European Customer Experience Organization (ECXO) presents Reframing the B2B Engagement Journey.

ECXO

Formato convencional24 In partnership with SAS , the European Customer Experience Organization (ECXO) presents Reframing the B2B Engagement Journey. For more practical events follow the ECXO.org [link] The post In partnership with SAS, the European Customer Experience Organization (ECXO) presents Reframing the B2B Engagement Journey.

B2B 156
article thumbnail

Is Targeting Perfectionism Impeding Being Purposefully Present?

One Millimeter Mindset

Or are you doing the best possible job being purposefully present? I learned all about being purposefully present – which means not having any of the right questions or answers at all – from a 6-year old a few years ago. This focus can impede your being purposefully present in bringing out the best in others as well as yourselves.

Sports 101
article thumbnail

Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.

article thumbnail

Simplify Business Reviews with Totango’s Presentation Builder

Totango

Let’s take a deeper look at how the Presentation Builder works and the benefits it provides your organization. What is Presentation Builder? Totango’s Presentation Builder tool uses a visual approach to presenting and sharing customer outcomes and goals collected from account data in Totango. and free text on the fly.

article thumbnail

Essential Presentation Skills to Master for Today’s Business World

The DiJulius Group

5 Simple Tips You Can Make to Crush Your Next Presentation! At the time I had no formal speaking training outside of a couple of speech and/or presentation classes. Read Full Article The post Essential Presentation Skills to Master for Today’s Business World appeared first on The DiJulius Group.

Sports 52
article thumbnail

Mastering Remote Onboarding: Proven Strategies for Seamless New Hire Integration

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Please note that in order to receive the Activity IDs for HRCI and SHRM, you must be present during the live webinar for at least 50 minutes. Activity IDs cannot be provided to those who view the webinar recording.

article thumbnail

Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enhance your professional development and lifelong learning.

article thumbnail

Turning Your Contact Center into a Profit Center by Leveraging Chat

Speaker: Tony Medrano, CEO of RapportBoost.ai

and Heidi Rote, Director, North America Sales Center of Jenny Craig, as they present real case studies of how live chat drives engagement, order size, conversions, and allows agents to build relationships with customers. Join Tony Medrano, CEO of RapportBoost.ai

article thumbnail

Building Your Customer Education Brand: Using Customer Champions to Drive Widespread Program Adoption

Speaker: Natasha Husein, Product Marketing Manager, Clever

In this webinar, Natasha Husein, Product Marketing Manager at classroom learning technology company, Clever, will present her strategy for branding Clever Academy, and creating customer champions that drive widespread program adoption across its broad user base.

article thumbnail

Top Priorities in Customer-Centric Contact Centers

Speaker: Tony Medrano, CEO of RapportBoost.ai

Join Tony Medrano, CEO of RapportBoost.ai, Nate Brown, Co-Founder of CX Accelerator, and Kaye Chapman, Learning and Development Manager at Comm100, as they present real case studies of how companies are adapting to industry trends to meet the needs of customers and agents.

article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Prepare to be inspired as we unravel the secrets to success in a fast-paced retail environment, where a well-crafted data strategy is the key to unlocking sustainable growth 📈 You’ll walk away with insights into the following: Deep dive into analytic techniques and the inherit value of data 🔍 The key to leveraging data and improving (..)

article thumbnail

How to Use Data to Build Strong Customer Communities

Speaker: Carrie Melissa Jones Founder, Gather Community Consulting

Register to get practical advice on how to: Present a case for why research matters to various parts of your organization. Plan community-specific research. Confidently conduct interviews, surveys, workshops, and other forms of research that help your community deliver continued impact to your business.

article thumbnail

The Reciprocal Nature of ROI: Maximizing Value for the Customer

Speaker: Sarah Tarraf, Director of Customer Experience, Gongos & David Robbins, Account Strategist, Gongos

In this presentation, we’ll inspire you with a blueprint to do this, including: An understanding of the path organizations must take to flip their thinking from delivering customer experiences, to truly being customer-centric in their operations.