Michel Falcon Experience

AUGUST 28, 2019

Before 2000+ attendees in Toronto, I was Subway’s headline keynote speaker. During my keynote speech, I shared company culture, customer experience and employee engagement strategies with the Subway franchise owners. Visit my website to learn more about my keynote speaking services [link].

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Michel Falcon Experience

MARCH 2, 2017

I’ve been asked many times what it’s like to be a keynote speaker. In this video, I share what it’s like to be a keynote speaker on the day of the event. Please share this video with anyone you know who is or aspires to be a keynote speaker.

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Gainsight

MAY 11, 2021

The post Meet Mindy Kaling: Pulse Everywhere Keynote Speaker appeared first on Customer Success and Product Experience Software | Gainsight. And as Mindy’s said, If you don’t see a clear path for what you want, sometimes you have to make it yourself.

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Meeting Entertainment Connections Software 52

Alida

JUNE 16, 2016

As we recently announced, Bliss is one of the keynote speakers at the upcoming 2016 Customer Intelligence Summit in Chicago. She’s a frequent speaker and has previously given presentations to well-known companies like Intuit, Staples and AARP. The long list of CustomerBliss clients include Adobe, Zappos and Brooks Brothers.

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Chief Customer Officer Customer Centricity Customer Experience Professionals Leadership 100

Michel Falcon Experience

MARCH 28, 2016

Are you interested in keynote speaking, growing your business or learning methods to getting hired for large scale events and conferences?Maybe Maybe you’re a conference planner and you want to get a behind-the-scenes glimpse into how keynote speakers prepare for such events?If

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Conference Employee Experience Customer Experience Customers 60

Michel Falcon Experience

MARCH 28, 2016

Are you interested in keynote speaking, growing your business or learning methods to getting hired for large scale events and conferences? Maybe you’re a conference planner and you want to get a behind-the-scenes glimpse into how keynote speakers prepare for such events? An easy-to-work-with personality.

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Conference Employee Engagement Engagement Sports 60

InMoment XI

AUGUST 31, 2023

This year’s event is jam-packed with hands-on demonstrations, workshops, and interactive opportunities to help you extract tangible value from our speakers, as well as gain applicable knowledge for your experience programme. We’d love for you to join us in London on the 4th & 5th October.

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Conference ROI Banking Customer Voice 260

TechSee

AUGUST 14, 2023

Adrian Swinscoe, Customer experience advisor, author, speaker Adrian is a huge fan of organizations that do great things for their customers and has been helping many achieve their own level of greatness for over 25 years via consulting, writing, speaking workshops, and advisory work. If you missed the 2022 list, you can check it out here.

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Customer Service Contact Center Customer Centricity Leadership 207

ShepHyken

APRIL 16, 2024

Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. Don’t be ordinary. Elevate the ordinary. Be extraordinary !

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Hotels Customer Service Training Customer Service Training 142

ShepHyken

APRIL 9, 2024

Many years ago, I used to begin my customer service keynote speeches with a question: By a show of hands, how many of you believe it’s important to satisfy your customers? As you might imagine, just about everyone raised their hand. (To What if I told you that a satisfied customer could ruin your business?

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Oracle

FEBRUARY 27, 2018

If you’ve attended Oracle Modern Customer Experience in the past, some of your most memorable experiences likely came from the notable, entertaining, and insightful keynote and featured speakers. Here, we take a look at past and upcoming keynote speakers, and the characteristics that they all share. ** Ready to register now?

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Customer Experience Entertainment Ecommerce Video 40

Up Your Service

MAY 24, 2018

Ron is rated one of the world’s top twenty-five “Hot Speakers” by Speaker Magazine for his high energy and high content presentations. The post Ron Kaufman, Keynote Speaker, Podcast Interview appeared first on UP Your Service. He has been featured in the New York Times, the Wall Street Journal, USA Today and on TV.

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Airlines Culture Leadership Case Study 40

Micah Solomon

JULY 12, 2014

Are you planning on hiring a keynote speaker for a corporate event, industrywide conference, or executive summit? Nick Morgan, arguably the most prominent coach of professional speakers in the world. Micah Solomon : What mistakes do meeting planners and talent buyers make regarding keynote speakers? or digestion).

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Conference Travel Hospitality Leadership 40

ForeSee

MARCH 28, 2017

The post Before Summit, watch keynote speaker Angela Duckworth’s TED Talk (video) appeared first on ForeSee. We know that one of the biggest success factors in business getting the customer experience right. On a personal level though, one big predictor of success is “grit,” according to.

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Customer Guru

MARCH 7, 2018

Nienke Bloem is an acclaimed Customer Experience (CX) consultant and a distinguished keynote speaker on CX. The post Love Your Customers And They Will Love You Back – Nienke Bloem, Customer Experience Consultant and Keynote Speaker appeared first on Customer Guru. Follow Nienke Bloem on Twitter Follow @NienkeBloem.

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Consulting Customer Experience Telecommunications Customer Experience Professionals 61

Up Your Service

SEPTEMBER 21, 2016

Enjoy this complete keynote speech by Ron Kaufman at the Swiss National Excellence Awards in Lucerne, Switzerland on Uplifting Service Culture. Ron Kaufman is rated one of the “Top 25 Hot Speakers” by the National Speakers Association – and this keynote speech shows why. Your Service.

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Conference Customer Service Training Culture Leadership 40

ShepHyken

JULY 21, 2021

In my latest book, I’ll Be Back: How to Get Customers to Come Back Again and Again , I share a story about the shortest customer service keynote speech I’ve ever delivered. The short version of this story is that I was the closing keynote speaker. The post The Shortest Customer Service Keynote Speech Ever!

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Customer Service Customer Service Training Customers Video 174

ShepHyken

MARCH 26, 2024

When I’m invited to speak to a group of business leaders as the keynote speaker, I often share my Six Simple Steps to Building a Customer-Focused Culture. Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. There’s a difference!

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Entertainment Sports Customer Service Training Training 84

Micah Solomon

OCTOBER 29, 2015

In one sense, what a keynote speaker does is obviousl Each keynote speaker’s content has an area of focus: keynote speakers specialize in everything from sales to global affairs to teambuilding to positive thinking. Katrina Smith, Speaker’s Bureau President. Asking The Offstage Experts.

Hospitality 40

Hospitality Conference Groups Leadership 40

Micah Solomon

JULY 12, 2014

As a professional keynote speaker , I know that the obvious part of my job is, well, obvious: I get up on a stage, freshly showered and dressed–me, not the stage–and kick off an event by speaking. How do keynote speakers add value to your company, your event, your conference, your corporate future–if in fact we do?

Conference 40

Conference Hospitality Leadership Loyalty 40

TechSee

JUNE 16, 2022

He is a popular speaker in the space, having given about 1000 keynote speeches in more than 40 countries! Shep Hyken is a customer service and CX expert, an award-winning keynote speaker , and New York Times and Wall Street Journal bestselling author. Brad Cleveland, Author, Speaker & Consultant.

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Customer Service Contact Center Chief Customer Officer Call Center 251

ShepHyken

MARCH 12, 2024

Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. Connect with Shep on LinkedIn.

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Advertising Customer Service Training Interaction Customer Experience 148

ShepHyken

APRIL 23, 2024

Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. Connect with Shep on LinkedIn.

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Customer Experience Customer Service Training Training Advertising 88

ShepHyken

FEBRUARY 13, 2024

Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. All customers should be treated equally, with respect and dignity.

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Customer Experience Transportation Hotels Airlines 136

ShepHyken

FEBRUARY 20, 2024

Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. Connect with Shep on LinkedIn.

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Metrics Customer Service Measurement Customer Service Training 150

ShepHyken

DECEMBER 26, 2023

When I’m hired to do a customer service keynote speech , my walk-on music is Bonnie Raitt’s hit song, Let’s Give Them Something to Talk About. Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. You don’t want your customers to say, “I’m disappointed.

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Customer Service Tips Guidelines Policies 155

MyCustomer

OCTOBER 19, 2023

Podcast: The power of customer-centricity Sabine Groven Tuesday, October 24, 2023 - 07:29 Customer centricity The power of customer-centricity In the latest episode of MYC'D UP with CX Leaders, we had the pleasure of speaking with Ilenia Vidili, a customer-centricity advisor, keynote speaker, and author of 'Journey to Centricity'.

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Customer Centricity Loyalty Customers 108

ShepHyken

JANUARY 16, 2024

Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. Connect with Shep on LinkedIn.

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Customer Service Customer Centricity Customer Service Training Survey 140

ShepHyken

DECEMBER 6, 2023

Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. Connect with Shep on LinkedIn.

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Customer Service Training Customers Interaction Customer Service 146

NICE inContact

JANUARY 10, 2018

You know him as the “hardest working man in show business” and now Jay Leno, the acclaimed TV late night show host, admired stand-up comedian, best-selling children’s book author, pioneering car builder and mechanic, and philanthropist, will take the main stage as our closing keynote for Interactions 2018!

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Interaction Industry Management Customer Experience 24

ShepHyken

OCTOBER 3, 2023

Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. Connect with Shep on LinkedIn.

Customer Service Training 150

Customer Service Training Training Customers Customer Service 150

ShepHyken

NOVEMBER 14, 2023

Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. Connect with Shep on LinkedIn.

Insurance 146

Insurance Employee Experience Culture Customer Service Training 146

ShepHyken

DECEMBER 12, 2023

I’m often asked to be the keynote speaker at sales meetings. Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Most of the audience expects to learn a new sales technique or tactic; instead, I teach customer service and experience techniques and tactics.

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Sales Customer Experience Tips Customer Service Training 90

ShepHyken

OCTOBER 10, 2023

Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. Connect with Shep on LinkedIn.

Culture 146

Culture Customer Service Training Employee Experience Course 146

ShepHyken

OCTOBER 17, 2023

Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. Connect with Shep on LinkedIn.

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Customer Service Training Customer Service Interaction Customer relationships 141

Customer Bliss

NOVEMBER 18, 2020

Chip is also a customer service keynote speaker who educates organizations on how to create a customer-centric culture. Global Gurus ranked him in 2020 for the sixth straight year in a row in the top three keynote speakers in the world on customer service.

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Metrics Customer Centricity Innovation Measurement 288

ShepHyken

OCTOBER 31, 2023

Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. Connect with Shep on LinkedIn.

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Airlines Customer Service Training Marketing Customer Service 132