InMoment XI

AUGUST 8, 2023

You can start your journey to beating survey fatigue with shortening surveys further by removing surplus demographic or operational data that could be sourced from your CRM or data lake (e.g. Download for free today! age, products held, customer tenure), and ultimately improved response rates.

Survey 580

Survey Net Promoter Score Customer Service Representative Tips 580

Optimove

MARCH 26, 2021

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got smart CRM basics on customer behavior modeling and a CRM analysis on Babbel. Smart CRM Basics: Customer Behavior Modeling. Download this free guide on how to build your customer model >>.

CRM 52

CRM Analysis Video Tips 52

MyCustomer

NOVEMBER 17, 2022

Download the eBook. Thank you for downloading our resource. GDPR data consent. By ticking this checkbox, you agree that HubSpot may use the information you provide to contact you about their products and services. You may unsubscribe from these communications at any time. For more information, check out HubSpot’s Privacy Policy.

Technology 95

Technology CRM Marketing Sales 95

Optimove

APRIL 23, 2021

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got the weekly news update, a new Smart CRM Basics on relationship marketing and a deep analysis on the all-American clothing and accessories retailer, Gap. Smart CRM Basics: Relationship Marketing.

CRM 52

CRM Analysis B2C Marketing 52

Optimove

FEBRUARY 5, 2021

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got the weekly news update, new CRM hack on campaign optimization and a deep analysis on Treatwell. CRM HACK: Campaign Optimization. CRM HACK: Campaign Optimization. 7 CRM COMMANDMENTS: Treatwell.

CRM 52

CRM Analysis Advertising Video 52

Optimove

FEBRUARY 5, 2021

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got the weekly news update, new CRM hack on campaign optimization and a deep analysis on Treatwell. CRM HACK: Campaign Optimization. CRM HACK: Campaign Optimization. 7 CRM COMMANDMENTS: Treatwell.

CRM 52

CRM Analysis Advertising Video 52

Optimove

AUGUST 10, 2020

CRM in gaming is a different breed. Read on for a few quick, proven, gaming-CRM campaign ideas, or click here to download all 6 of them. Read on for a few quick, proven, gaming-CRM campaign ideas, or click here to download all 6 of them. The post Spice Up Your CRM Gaming Campaigns appeared first on Optimove.

CRM 65

CRM Groups Communication Measurement 65

Optimove

MARCH 15, 2021

Watch the video or read the transcript just below it as we walk you through the fundamentals of defining a VIP club: Download an Excel template to calculate your customers’ LTV! Looking at both KPIs enables you, as a smart CRM marketer, to be more personalized and to focus on those top-tier customers.

CRM 52

CRM Analysis Video Brands 52

Optimove

DECEMBER 31, 2020

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got the weekly news update, a new CRM hack on new players experience, and a deep analysis on Nando’s. CRM HACK: New Players Experience. Download this detailed marketing plan for new players .

CRM 52

CRM Analysis B2C Video 52

Optimove

APRIL 2, 2021

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got the weekly news update, new CRM hack on the importance of cross selling and a deep analysis on the UK supermarket chain, Morrisons. CRM HACK: The Importance of Cross Selling. 7 CRM COMMANDMENTS: Morrisons.

CRM 52

CRM Analysis Video Tips 52

Optimove

JANUARY 8, 2021

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got a new CRM hack on how to draw a segmented campaign and a deep analysis on N Brown Group. CRM HACK: How to Draw a Segmented Campaign. Download this free guide and start segmenting your customers like a pro!

CRM 52

CRM Analysis Groups How To 52

Optimove

JANUARY 22, 2021

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got the weekly news update, new CRM hack on measuring the right KPI and a deep analysis on JD Sports. CRM HACK: Measuring the Right KPI. CRM HACK: Measuring the Right KPI. 7 CRM COMMANDMENTS: JD Sports.

Sports 52

Sports CRM Analysis Measurement 52

Optimove

JANUARY 22, 2021

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got the weekly news update, new CRM hack on measuring the right KPI and a deep analysis on JD Sports. CRM HACK: Measuring the Right KPI. CRM HACK: Measuring the Right KPI. 7 CRM COMMANDMENTS: JD Sports.

Sports 52

Sports CRM Analysis Measurement 52

Optimove

OCTOBER 5, 2020

Sending out CRM marketing campaigns accordingly is CRM 101 nowadays. For example: Congratulate the customer for joining your brand Educate them on your brand/ create brand awareness Send them a website tutorial Link to a promo page/ bestseller page Send them an invite to download your app Provide them with customer service details.

CRM 59

CRM Video Brands Examples 59

MyCustomer

NOVEMBER 17, 2022

Download the eBook. Thank you for downloading our resource. GDPR data consent. By clicking above, you agree that HubSpot may use the information you provide to contact you about their products and services. You may unsubscribe from these communications at any time. Not a TM Form. Internal or External. Not a TM Form. Email intro text.

Technology 66

Technology CRM eBook Customer Service 66

Optimove

FEBRUARY 1, 2021

Watch the full video here or read the transcript just below it to learn more: Download this ebook, where we’ll walk you through a three-step approach to segmenting your customers. The post CRM Hack: Going Beyond Personalization Tags appeared first on Optimove. Personally. Personalization: What if you could do more?

CRM 52

CRM eBook Tips Video 52

Optimove

FEBRUARY 1, 2021

Watch the full video here or read the transcript just below it to learn more: Download this ebook, where we’ll walk you through a three-step approach to segmenting your customers. The post CRM Hack: Going Beyond Personalization Tags appeared first on Optimove. Personally. Personalization: What if you could do more?

CRM 52

CRM eBook Tips Video 52

Optimove

MARCH 26, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: Optimove Connect 2024 served as more than just a conference; it was a place for inspiration, collaboration, and transformation in the realm of marketing. Discover which level you are on and how you can move up.

Connections 64

Connections CRM Conference Touchpoint 64

Optimove

JUNE 18, 2020

Download the guide: CRM Manager Evolution Curve. Whether you are a basketball player or a CRM manager, you constantly improve your craft. Similarly, CRM managers focus on their segmentation, execution, and analysis practices, while taking a deep look into the technology they require to be the best at their job.”.

CRM 52

CRM Analysis Management Tools 52

Peter Lavers

APRIL 14, 2021

We’re happy to report that our founding director Peter Lavers has been recognised as a leading professional and influencer in Onalytica’s Who’s Who in CRM report. You can download the full report by clicking here.

CRM 40

CRM Leadership Report Customer Experience 40

Optimove

JUNE 4, 2021

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got the weekly news update, and a new Smart CRM Basics on single customer view. Smart CRM Basics: Single Customer View. Download this free guide on how to build your customer model >>.

CRM 52

CRM Video Analysis Tips 52

Optimove

JUNE 3, 2021

If you’re reading this, then maybe you’ll be surprised to learn how many people in the “relationship” side of marketing – i.e., retention, loyalty, email, CRM, etc. This means that right now, the marketing community is still spread across the hype-cycle and the learning curve when it comes to doing CRM smartly.

CRM 52

CRM Brands Marketing ROI 52

Optimove

APRIL 16, 2021

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got the weekly news update, and a CRM hack on the Hidden Data of Emails. CRM Hack: The Hidden Data of Emails. Download this eBook of 9 creative email tactics used by smart retailers >>.

CRM 52

CRM Data eBook Video 52

Vonage

JANUARY 20, 2016

If you’ve invested in a CRM system like Salesforce or Desk.com you’ve probably already started to realize the benefits of having all of your customer data stored in one place. Benefits of integrating your CRM and telephone system. Built to work with your CRM. Integrates with your CRM.

CRM 120

CRM Sales Gamification Call Center 120

Optimove

MAY 7, 2021

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got the weekly news update, and a Smart CRM Basics on customer churn prediction and prevention. Smart CRM Basics: Customer Churn Prediction and Prevention. Smart CRM Basics: Customer Churn Prediction and Prevention.

CRM 52

CRM Video Analysis Tips 52

Optimove

JULY 27, 2020

Read on to discover the simplicity of it or go ahead and download all four ways to leverage your data here. Going from data to insight to action should be possible for any brand, start now by downloading the full use case here , Or contact us to get started today. It’s even more simple than it might sound ?? The Insight.

CRM 60

CRM Tips Retail Analysis 60

CSM Magazine

SEPTEMBER 24, 2020

Making use of small business CRM is one of the ways in which businesses can grow and get organized in a far better manner. Customer Relationship Management (CRM) software is an important tool that allows businesses to monitor their customer interactions, provide better customer experiences and increase sales.

CRM 52

CRM Software System Customer Relationship Management 52

Optimove

APRIL 15, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it matters: Position-less marketing is crucial for marketers as it enables them to leverage the rapidly changing digital landscape, fostering agility, innovation, and collaboration within their teams. Discover which level you are on and how you can move up.

Marketing 59

Marketing Sports Multi-Channel CRM 59

Optimove

MARCH 20, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: The position-less marketer is adaptable and versatile, a professional who can excel in various roles and tasks. Embracing the principles of position-less marketing can provide companies with a competitive edge in a dynamic and fierce market.

Connections 52

Connections Marketing Multi-Channel Sports 52

Optimove

FEBRUARY 6, 2024

Learn what you need to evolve as a marketer with our advanced guide Download Now Why it Matters: Understanding the marketing strategies employed by iGaming operators provides invaluable insights for marketers and business leaders across the globe. This leads us to the next point.

Marketing 52

Marketing CRM Innovation Analytics 52

Optimove

FEBRUARY 12, 2024

See the difference control groups make in this guide Download Now Why it Matters: Lightning talks, interactive demos sparked iGaming marketers with how-to advice on winning player retention and optimization game plans for 2024 and beyond. If you missed the talks or demos, contact us so you don’t miss out.

Sports 59

Sports CRM Conference Groups 59

Oracle

JANUARY 11, 2021

We also dig into something that’s either the Achilles heel or competitive advantage for sales teams: CRM. He’s been writing about the world of CRM and sales for nearly two decades, including new research featured in this episode. Download the report here. Re-entering email data into a CRM. The internet.

CRM 55

CRM Sales System Competitive Advantage 55

Comm100

JANUARY 5, 2022

CRM integration . Your live chat solution channel should be able to integrate with popular CRM platforms such as Salesforce or Microsoft Dynamics, turning your CRM into a true knowledge hub. For a more comprehensive guide into buying live chat software, download this free guide: The Live Chat Buyer’s Guide.

Government 191

Government CRM eBook Software 191

Optimove

FEBRUARY 15, 2024

Learn what you need to evolve as a marketer with our advanced guide Download Now Why it Matters: Optimove Connect 2024 is the two-day event where global marketers exchange best practices, learn and discover the latest strategies and solutions, and spark new ideas. Discover which level you are on and how you can move up.

Conference 52

Conference Connections Case Study CRM 52

Confirmit

APRIL 16, 2018

Of course, your Customer Relationship Management platform (CRM) stores a lot of important information about your customers. For CX professionals, CRM data provides a richer context about the feedback. Fortunately, integrating your CRM with your CX platform doesn’t have to be difficult.

CRM 40

CRM Customer Experience B2B Customer relationships 40

ViiBE Blog

JANUARY 25, 2021

Simply put, Zendesk is a CRM catch-all. From start-ups to multinational corporations, Zendesk is there to provide top-tier CRM support software. ViiBE’s technology and Zendesk’s CRM platform work harmoniously to create a dynamic CRM + video call tech suite. Introduction to Zendesk. ViiBE’s Zendesk video call integration.

CRM 52

CRM Video Case Study Net Promoter Score 52

Totango

NOVEMBER 27, 2023

Reporting becomes stronger when multiple integrations consolidate data across the tech stack, such as customer relationship management (CRM), data warehouses, and product analytics tools. Cross-functional collaboration B2B organizations increasingly rely on multiple best-in-class tools to manage customer data as tech stacks expand.

Report 91

Report Trends Customer Success Self Service 91