Increasing Customer Lifetime Value (CLV): 10 Tips from Successful Startup Leaders
Wootric CX Blog
AUGUST 20, 2020
There’s so much buzz these days about growth hacking that it’s easy to forget a fundamental truth about marketing—winning a new customer costs a lot more than keeping an existing one (anywhere from 5 to 25 times more, according to the Harvard Business Review ). Enhancing Features with Customers in Mind. That’s to be avoided, no doubt.
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