CSM Magazine

DECEMBER 14, 2023

Cleveland Police and Crime Commissioner Steve Turner with the Centre for Public Excellence award The police complaints-handling team from the Office of the Police and Crime Commissioner’s (OPCC) has been recognised for its customer service excellence. A FIRST FOR A FORCE….Cleveland However, we want to continuously improve.

Customer Service 105

Customer Service Customers Customer Satisfaction Feedback 105

Call Experts

APRIL 8, 2024

Call Experts of Charleston, SC has been honored with the exclusive 2023 CAM-X Award of Excellence! The CAM-X Award of Excellence is presented annually by the Canadian Call Management Association ( CAM-X) , the industry’s Trade Association for providers of call center services, including telephone answering and message delivery.

Call Center 52

Call Center Industry Feedback Communication 52

BlueOcean

MARCH 3, 2020

Blue Ocean, a world-leader in customer care solutions, was awarded a Silver Stevie® Award in the “Customer Service Team of the Year” category at the 14th annual Stevie Awards for Sales & Customer Service. This is Blue Ocean’s third Stevie Award. About the Stevie Awards. About Blue Ocean.

Contact Center 156

Contact Center Insurance Conference Customer Care 156

TechSee

NOVEMBER 7, 2023

We are honored to be part of their technology and automation journey and thrilled to be recognized with them for this award. UK CXA® ’23 Awards Ceremony was held live in person on October 11, in London, at Wembley Stadium. It was a successful year for the program, with more than 180 presentations across 35 categories.

Customer Experience 124

Customer Experience Call Center Innovation Social Media 124

Kerry Bodine

FEBRUARY 25, 2021

We’ve just announced our ten 2020 Service Design Award finalists. And no, that’s not a typo… Covid through a wrench into our annual awards schedule.). This was my fifth year serving as the head of the Service Design Awards jury. The post Congratulations To The 2020 Service Design Award Finalists! The Finalists.

Insurance 177

Insurance Government Groups Meeting 177

Uplight

APRIL 26, 2024

Uplight has been recognized as a Software + Cloud winner in the Environment + Energy Leader Awards for its bundled EV charger installation program with Qmerit! This recognition underscores Uplight’s commitment to sustainability and energy efficiency through innovative solutions in the electric vehicle (EV) space.

Innovation 52

Innovation Software 52

Call Experts

APRIL 8, 2024

Call Experts of Charleston, SC, has been honored with the exclusive ATSI 2023 Award of Excellence for the 14th year. Call Experts was presented with the award at ATSI’s 2023 conference in Atlanta, GA. Now a fourteen-time winner , Call Experts earned the Diamond Plus Award. We are grateful for this honor.”

Telecommunications 52

Telecommunications Call Center Contact Center Conference 52

Bill Quiseng

APRIL 4, 2024

I am honored to be nominated for the 2024 Industry Champion Awards from ContactCenterWorld.com – the Global Association for Contact Center & Customer Engagement Best Practices. This prestigious award is presented to industry professionals based on feedback from their connections who vote.

Industry 60

Industry Contact Center Feedback Connections 60

Alida

DECEMBER 14, 2021

Every year Alida holds the Delta Awards, a ceremony in which we highlight and praise the year's achievements in customer experience and insights by our esteemed customers. Special credit was given to those who managed to encompass agility and unite all four experience types for a truly integrated approach.

Customer Experience 130

Customer Experience Brands Management Customers 130

CSM Magazine

SEPTEMBER 26, 2023

-based outsourcing and co-sourcing provider, is thrilled to announce its recognition at the Society of Consumer Affairs Professionals (SOCAP) Impact Awards Gala. Premier BPO’s team was honored with two awards: The SOCAP Customer Service Star and the SOCAP Supreme Trainer.

Innovation 59

Innovation Training Industry Customer Service 59

CSM Magazine

MARCH 19, 2024

Job management software provider BigChange used International Women’s Day as a springboard to unveil a series of new awards. An additional grant of £1000 will be awarded to the prize-winner’s employer for a project or programme of activities that enhance diversity within their business.

Customer Relationship Management 52

Customer Relationship Management CRM Innovation System 52

Kerry Bodine

JUNE 7, 2017

For the past two years, I’ve participated as a member of the jury for the Service Design Award , presented by the Service Design Network. Here’s a bit more about the award: The Service Design Award recognizes work of an exceptional standard in the field of service design by both students and professionals. But hurry!

Conference 0

Conference Course Industry Brands 0

NobelBiz

APRIL 8, 2024

It is with great pride that we announce that NobelBiz OMNI+ has been honored with the prestigious 2024 CUSTOMER Product of the Year Award, presented by TMC. The CUSTOMER Magazine Product of the Year Award is reserved for innovations that significantly advance the call center, CRM, and teleservices industries.

Contact Center 52

Contact Center Omni-Channel Innovation Call Center 52

BlueOcean

FEBRUARY 25, 2019

Blue Ocean, a world-leader in customer care solutions, was awarded a Silver Stevie Award ® in the “Customer Service Team of the Year – Recovery Situation” category in the 13th annual Stevie Awards for Customer Service. This is Blue Ocean’s second Stevie Award. About the Stevie Awards. About Blue Ocean.

Customer Service 136

Customer Service Effort Score Contact Center Insurance 136

Totango

NOVEMBER 15, 2023

TrustRadius, a renowned platform for transparent business technology reviews, announced its 2023 Best of Awards, with Totango emerging as a triple winner. The post Totango named 3x TrustRadius “Best of” award winner in customer success appeared first on Best Customer Success Blog: Articles for Enterprise Growth.

Customer Success 112

Customer Success Software Customer Satisfaction Feedback 112

BlueOcean

JANUARY 21, 2020

Blue Ocean, a world leader in customer care solutions, was named a Finalist today in the “Customer Service Success – Technology Industries” category in the 14 th annual Stevie® Awards for Sales & Customer Service. This is Blue Ocean’s third time being recognized by the Stevie Awards. About The Stevie Awards.

Customer Service 156

Customer Service Insurance Conference Customer Satisfaction 156

Comm100

FEBRUARY 12, 2021

The awards comprised two categories – individual and team – and we invited our customers to nominate colleagues that had really gone above and beyond to deliver amazing customer support in the past year. So without further ado, let’s reveal the winners of the 2021 Chatties Awards and a bit about their 2020 success stories. .

Social Media 130

Social Media Customer Service Representative Knowledge Base Customer Service 130

Blueshift

AUGUST 17, 2023

We’re excited to announce that today, Blueshift was awarded the “Marketing Automation Innovation Award” in the 6th annual MarTech Breakthrough Awards program conducted by MarTech Breakthrough, a leading market intelligence organization that recognizes the top companies, technologies, and products in the global marketing, sales and advertising technology (..)

Innovation 52

Innovation Marketing Advertising Technology 52

ChurnZero

FEBRUARY 8, 2023

February 8, 2023 — ChurnZero, the platform and partner for Customer Success, has earned the G2 2023 Best Software Awards for Fastest Growing Product and Best Product Management Product, based on customer reviews submitted to G2. Washington, D.C.,

Software 98

Software NPS Customer Success Study 98

Calabrio

MAY 3, 2021

David Flores from GreenPath Financial Wellness is named a finalist in the 2021 ICMI Global Contact Center Awards for Best Contact Center Manager. To see the finalists in all of the categories, visit the ICMI Global Contact Center awards page. If you want to be successful, we all have to be successful.”.

Contact Center 264

Contact Center Leadership Financial Survey 264

Helen Dewdney

OCTOBER 29, 2021

What’s in an award? . People are impressed by awards. At the very least they think someone must be good at something if they have won an award! However, many of the awards in the consumer and business worlds are not as they may first appear. And awards seem to be popping up all over the place.

Hotels 80

Hotels Sales Advertising Brands 80

Uplight

MARCH 11, 2024

Exciting news: Avangrid has been selected as the winner for SECC’s 2024 Best Practices Award in the Cultural Transformation category! This award recognizes Avangrid’s shift toward customer-centricity by developing new organizational philosophies, strategies, and metrics for customer success.

Culture 52

Culture Customer Centricity Metrics Software 52

customer sure

NOVEMBER 27, 2023

We’re delighted to announce that CustomerSure has been named as a finalist in the Trusted Quality Provider category at the Institute of Customer Service ‘UK Customer Satisfaction Awards’ for 2024.

Customer Satisfaction 62

Customer Satisfaction Conference Healthcare Insurance 62

Optimove

DECEMBER 4, 2023

Take your customer segmentation to the next level with our advanced guide Download Now We’re happy to announce the winners of the 3rd annual Heptagon Awards! This year, we also added three new prizes, bringing the total number of awards to 11 across three categories.

CRM 59

CRM Marketing Chief Customer Officer Tips 59

Forrester's Customer Insights

FEBRUARY 5, 2024

We’re now accepting nominations for our Technology Strategy Impact and Enterprise Architecture Awards across the NA, EMEA, and APAC regions. Learn more about the awards and how to apply in this post.

Technology 53

Technology Strategy How To Innovation 53

Call Experts

DECEMBER 19, 2023

Call Experts of Charleston, SC has been honored with the exclusive 2023 CAM-X Award of Excellence! The CAM-X Award of Excellence is presented annually by the Canadian Call Management Association ( CAM-X) , the industry’s Trade Association for providers of call center services, including telephone answering and message delivery.

Call Center 52

Call Center Industry Feedback Communication 52

Comm100

FEBRUARY 26, 2019

We’re excited to announce that Comm100 was presented with a Bronze Stevie® Award in the “Contact Center Solution – New Version” category in the 13th annual Stevie Awards for Sales & Customer Service on Feb. All of the Stevie Award winners should be very proud of their achievements. 22 in Las Vegas, Nevada.

Sales 101

Sales Customer Service Contact Center Chatbots 101

2020 Research

NOVEMBER 10, 2023

Sago Executive Chairman Steve Schlesinger is set to receive the prestigious Quirk’s Lifetime Achievement Award at The Marketing Research and Insight Excellence Awards. The virtual awards ceremony will take place on Nov. 14 at 1 p.m.

Leadership 52

Leadership Groups Industry Marketing 52

ChurnZero

JULY 27, 2021

ChurnZero is a finalist in the 2021 SaaS Awards Program in the category of Best SaaS Product for Customer Service/CRM. Now in its sixth year of celebrating software innovation, the Software-as-a-Service Awards program accepts entries worldwide, including the US, Canada, Australasia, EMEA and UK. About the SaaS Awards.

CRM 98

CRM Innovation Software Touchpoint 98

Forrester's Customer Insights

APRIL 24, 2024

Since 2010, Forrester has sponsored its Global EA Awards, which means this is the 15th annual occasion! This award offers the opportunity to showcase real excellence in enterprise architecture, distinguish your company’s thought leadership, and give back to the broader architecture profession.

Leadership 31

Leadership Groups Company Customers 31

CSM Magazine

FEBRUARY 1, 2024

Sabio Group’s Wellbeing Companion solution has been shortlisted for a leading award. The Companion has since been shortlisted in Tomorrow’s Health & Safety Awards Guide 2024, which recognises the most innovative health and safety products set to make a real difference for UK workplaces.

Social Media 52

Social Media Consulting Innovation Culture 52

Kustomer

NOVEMBER 30, 2021

During the event we were excited to announce the winners of our first ever Kusty Awards. We decided to launch our inaugural Kusty Awards to spotlight and celebrate a few of those pioneering brands that are paving the way in the CX world. The Efficiency Award for Best Use of Automation. The winner of this award is Hopper!

Competitive Advantage 98

Competitive Advantage Leadership Hotels Retail 98

BirdEye

FEBRUARY 12, 2021

After winning multiple awards in January, Birdeye continues to be the most-awarded and highest-rated reputation management software for businesses of any size. . G2 2021 Best Software Awards. G2’s Best Software Awards ranks the world’s best software companies and products based on authentic reviews from real users.

Software 98

Software Net Promoter Score Innovation Customer Engagement 98

Uplight

AUGUST 30, 2023

Uplight is excited to announce that we’re one of 32 organizations to win a Sustainability Leadership Award from the Business Intelligence Group. This award recognizes people and organizations who have made sustainability an integral part of their business practice.

Leadership 59

Leadership Groups Industry Company 59

Strativity

JUNE 23, 2023

Aruliden’s design work awarded recognition are the Verizon Stream TV Soundbar with Bang & Olufsen Audio, Verizon GizmoWatch 3 , Verizon GizmoWatch Disney Edition , Verizon Receiver , and the Verizon Connectivity Suite. The team set out to create something memorable, experiences that would resonate with our customers.

Innovation 52

Innovation Company Connections Video 52

Customercount

NOVEMBER 16, 2020

It has been announced that nominations will open for the 2020 Customer Engagement Professional (CEP) Award on December 1, 2020 and close on January 14, 2021. The post 2020 CEP Award Nominations Open appeared first on CustomerCount.

Customer Engagement 90

Customer Engagement Engagement Customers 90