Clarivate

DECEMBER 18, 2023

As IP legal teams strategically navigated 2023 Clarivate created resources to help, backed by insights from industry experts. To ensure you don’t miss out, we complied the Top Five IP resources from 2023 below. The special report with full survey results can be found here: Redefining Artificial Intelligence.

Resources 59

Resources Case Study Innovation Report 59

Clarivate

MAY 18, 2023

Our new sustainability report is full of real-life examples of how we help our customers, colleagues and communities, with transparent, data-driven results and real insights on where we need to focus moving forward. The post Advancing our commitments to global sustainability [Report] appeared first on Clarivate.

Report 98

Report Innovation Government Culture 98

Andrew Mcfarland

MARCH 3, 2023

Resource management is essential to any business, and resource managers are key players in optimizing resources used in a successful organization. By understanding resource management, professionals can gain insight into maximizing their resources for maximum efficiency and productivity.

Resources 48

Resources Management Software Measurement 48

Circular Edge

MARCH 6, 2024

Author : Deepak Sharma Introduction In JDE (JD Edwards), improving report performance involves optimizing various aspects of the report processing to make it run faster and consume fewer system resources. Here are some tips to enhance the performance of JDE reports: Data Selection Carefully select the data needed for the report.

Report 40

Report Tips Resources System 40

Andrew Mcfarland

FEBRUARY 24, 2023

Resource managers are an essential part of any business. They manage resources such as time, money, and people to ensure that projects stay on track and objectives are met. We’ll also discuss some tips for resource managers to help them succeed. What is a resource manager? What does a resource manager do?

Resources 48

Resources Management Insurance Financial 48

AWS Machine Learning

AUGUST 30, 2023

Radiology reports are comprehensive, lengthy documents that describe and interpret the results of a radiological imaging examination. It often takes years of training for doctors to accumulate enough expertise in writing concise and informative radiology report summarizations, further highlighting the significance of automating the process.

Report 113

Report Healthcare Effort Score Training 113

Circular Edge

JULY 24, 2023

Tips to improve performance of your JDE Reports Author : Deepak Sharma Introduction In JDE (JD Edwards), improving report performance involves optimizing various aspects of the report processing to make it run faster and consume fewer system resources. This reduces the need to reprocess the report with the same options.

Report 52

Report Tips Competitive Advantage Resources 52

BlueOcean

MAY 14, 2018

Here are our most popular resources to guide you in crafting an RFP that will address the unique challenges of selecting a contact center partner. Your boilerplate RFP template might be a reliable, time-tested resource for other industries and services, but the contact center industry is unique. Sample Contact Center RFP Timeline.

Contact Center 214

Contact Center Resources Guidelines Culture 214

MyCustomer

APRIL 8, 2022

Download this Report. Thank you for downloading our resource. Not a TM Form. Internal or External. Disable T&Cs requirement. Email intro text. Why empathy is essential to better understand customers and how to apply it at scale in practice: Opening up the next frontier in retention and growth.

Report 89

Report Resources How To Customers 89

InMoment XI

APRIL 25, 2024

REPORT 2024 Financial Services Online Reputation Benchmarks Report InMoment’s 2024 Financial Services Online Reputation Benchmarks Report provides a top-level view of the state of reviews today for the financial service industry — and how these reviews reflect the experiences financial services consumers want to have.

Financial 260

Financial Management Banking Insurance 260

InMoment XI

APRIL 24, 2024

By leveraging advanced technology such as AI-powered chatbots, predictive customer analytics , and telecommunication tools, these centers streamline workflows, reduce wait times, and optimize resource allocation. Look for software that offers robust reporting tools and customizable dashboards.

Contact Center 260

Contact Center Healthcare Contact Center Software Insurance 260

SAP Customer Experience

DECEMBER 12, 2022

SAP offers a wide range of resources to help you. Let’s have a closer look on options available before we report an incident and make the best use of them. Today, we’re going to look at a brief overview of all the options available to search for an answer as.

Report 72

Report Resources Customer Experience Customers 72

Lithium

JULY 24, 2023

Discover the valuable insights and recommendations in The Community Roundtable's 14th annual report, The State of Community Management 2023 , tailored specifically for community leaders. This report is a goldmine of tactics and strategies to enhance your strategic community planning and ensure your online community remains effective.

Report 52

Report Management Trends Leadership 52

CSM Magazine

AUGUST 20, 2023

In today’s fast-paced legal landscape, analytics and reporting have become a game-changer for law firms and legal organizations seeking to stay ahead of the competition. Improved Productivity: Automated reporting features enable lawyers to generate reports quickly, saving time and improving overall productivity.

Analytics 52

Analytics Report Software Measurement 52

C3Centricity

APRIL 23, 2024

Marketing Budget Allocation Gartner’s most recent (2023) CMO Spend Survey reported that marketing budgets fell from 9.5% As a result, most have readjusted their commitments to marketing channels, resources, and programs, and a similar proportion say they are facing significant pressure to cut martech spending.

ROI 226

ROI Marketing Social Media How To 226

Gainsight

JANUARY 6, 2023

In a recent Harvard Business Review (HBR) report sponsored by Gainsight PX , researchers found that 81% of survey respondents strongly agree that a strong digital product experience positively impacts business growth. We compiled our best product experience resources from last year, including blogs, ebooks, webinars, and more.

Resources 52

Resources Roadmap eBook Analytics 52

Lumoa

JANUARY 8, 2024

They’re not just speeding up the process; they’re enriching it with deeper insights, making it smoother and more efficient in terms of resources. This feature distills lengthy feedback into concise reports. Advanced Reporting and Visualization: Data can be dry, but not with this feature. Ain’t that powerful?!

Analysis 394

Analysis Software Comparison Social Media 394

InMoment XI

OCTOBER 5, 2023

A lot of customer experiences hinge on your contact center’s effectiveness, which is why it’s important to ensure it’s a resource your customers find helpful, professional, and expedient. Check out this resource that outlines the 7 steps for implementing a closed loop system ! Follow up with employees, too! Not sure where to start?

Contact Center 486

Contact Center Self Service How To Call Center 486

NobelBiz

FEBRUARY 21, 2023

Importance of Reporting and Analytics in a Contact Center Reporting and analytics are one of the crucial components that help gain an accurate and sincere state of a contact center’s development. Presented using reports to monitor a contact center’s performance over time.

Contact Center 52

Contact Center Report Analytics Self Service 52

Circular Edge

DECEMBER 8, 2021

Sharing CE digital resources including the latest 9.2 Please do consider me at your service if you wish to request access, have any questions, additional resource needs or if you’d like to explore CE product & service innovations 1on1. Resources: #IFDD Replays Available [link]. I am happy to help! 5 Minute RPA Survey.

Resources 52

Resources Self Service Consulting Innovation 52

InMoment XI

OCTOBER 26, 2021

While there’s no silver bullet for getting boardroom approval on more CX resources or program renewals, we’re going to break down three elements that can help warm the execs to your Experience Improvement (XI) initiatives. Those three elements are: Reporting Frequency Content Formatting Cross-Functional Teamwork.

Report 490

Report Connections Brands Resources 490

Beyond Philosophy

AUGUST 19, 2021

According to several reports, not least of which have been people like Forrester and a couple of others, Customer Experience is stagnating in results. We’ve said from the beginning that we want our podcast to be a resource for people. It was fascinating work. To listen to the whole podcast, please click here.

Resources 104

Resources Customer Experience Customers Technology 104

Experience Matters

MARCH 29, 2017

We just published a Temkin Group report, Employee Engagement Benchmark Study, 2017. Take a look at our Employee Engagement Resource Page). This is the sixth year that we’ve published the benchmark of U.S. The research is based on an online survey on Q3 2016. For the sixth year in a row, Temkin Group used the […].

Employee Engagement 120

Employee Engagement Study Report Engagement 120

ijgolding

FEBRUARY 13, 2018

But whilst all this earnest commentary is being read, liked and shared, over in the jobs section of LinkedIn we’re busy resourcing up the silos. Does it matter which function you report into? The post Resourcing up the silos – Beth Richardson investigates the world of customer experience job vacancies! Not really.

Resources 145

Resources Customer Journeys Customer Experience Customer Centricity 145

Customer Bliss

OCTOBER 24, 2019

Determine What Type of CCO You Report To or Want To Be. Now, if you’re a C-Suite leader who reports to a CCO, it’s critical that you know how to speak their language. In order to drive your CX work, you and your CCO have to be on the same page.

Resources 185

Resources Chief Customer Officer Customer Experience Tips 185

CX Centric

APRIL 4, 2023

To access the full State of Customer Centricity report click here. It begins with an acknowledgement and respect for the importance of the Customer Experience, signified by budget and resources allocated to Customer Experience improvement activities. Over 250 organisations worldwide took part in this project.

Customer Centricity 52

Customer Centricity Leadership Report Policies 52

Clarivate

OCTOBER 26, 2022

The world’s sustainability challenges provided the impetus for our new report, A study of energy in transition: the role of research and innovation in the world’s shift to sustainable energy sources. Sustainability guides our every decision and we are constantly looking at new ways to deepen and accelerate our impact.

Report 52

Report Government Innovation Analysis 52

InMoment XI

JANUARY 18, 2022

This is where InMoment’s newest report comes in. The “2022 Experience Trends Report: Four Trends That Are Changing Customer & Employee Experiences This Year” just dropped, and we wanted to give you a sneak peek! But before we dive into the data, we wanted to tell you more about how the report was created. A Word About COVID.

Trends 493

Trends Measurement Customer Experience Entertainment 493

COPC

DECEMBER 17, 2021

The care needed when it comes to mental health in the workplace most often falls onto the backs of management and Human Resources (HR) divisions. The report states, “The year 2020 was one like no other for both consumers and organizations. Read more from this report: [link] ). ” ( [link] ).

Resources 52

Resources Healthcare Culture Contact Center 52

Uplight

SEPTEMBER 14, 2020

The Institute for Electric Innovation’s (IEI) recent report, Rethinking Energy Efficiency as a Carbon Resource, resonates strongly with us at Uplight – it comprehensively articulates the opportunity for power utilities, regulators, and solutions providers to unlock a profound new level of energy resource.

Resources 59

Resources Report Industry 59

Experience Matters

FEBRUARY 16, 2016

We just published a Temkin Group report, Employee Engagement Benchmark Study, 2016. Take a look at our Employee Engagement Resource Page). This is the fifth year that we’ve published the benchmark of U.S. The research is based on an online survey on Q3 2015.

Employee Engagement 120

Employee Engagement Study Report Engagement 120

Gainsight

APRIL 21, 2022

Every year Gainsight loves to give our customers and community the best of what we have for resources, including events, webinars, articles, ebooks, and more. Forrester Report: The Business Case for Customer Success Management. The post The Ultimate List of Customer Success Resources For 2022 appeared first on Gainsight Software.

Resources 52

Resources Customer Success Chief Customer Officer eBook 52

Gainsight

APRIL 21, 2022

We compiled our best Product Experience resources from last year, from blogs, ebooks, and webinars. We have more information in our resource section on our website at Gainsight.com. The post The Ultimate List of Product Experience Resources for 2022 appeared first on Gainsight Software.

Resources 52

Resources Handbook eBook Government 52