mobile 
IntouchInsight
SEPTEMBER 8, 2022
The rise of 3rd party mobile ordering and delivery services has helped many businesses offer a mobile shopping experience quickly, but at a cost. The rapid evolution of technology continues to impact every industry and raise consumer expectations around how brands incorporate it into their customer experience.
GetFeedback
NOVEMBER 8, 2020
Five key elements to delivering the best mobile UX and how to use customer feedback to optimize the experience.
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InMoment XI
JUNE 28, 2019
The information in this article was originally shared in the MaritzCX webinar, Mobilize Me! New 2019 Research Reveals the Preferences of Mobile Survey Respondents Did you know that over 60% of respondents in a standard CX survey are completing the survey on a mobile device? Click here to listen to the webinar now. That means.
QuestionPro Audience
JANUARY 26, 2018
There are two options when conducting market research in the mobile world: in-app surveys and mobile-optimized surveys that are housed on a webpage and accessed from a smartphone. Keep reading for more reasons why mobile panels online are the future of market research.
Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo
We have added 10's of millions of personal emails and mobile records. What is ZoomInfo for Recruiters? Find and connect with the right talent to fill roles fast with these tools: More data! Basic search: Easily search using keywords, job title, location, industry, and more.
GetFeedback
JUNE 23, 2021
Learn about mobile app surveys, including benefits and types, and how they help you collect customer feedback and optimize your mobile experience.
Calabrio
AUGUST 4, 2020
With mobile use only increasing, managers and employees should be able to access their schedule information when and how they want from the palm of their hand. With the new Calabrio ONE Mobile app, now you can. Frictionless Mobile WFM. Mobile-optimized desktop version. iOS and Android versions. Full schedule flexibility.
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These 9 short, easy-to-read success stories will teach you new strategies to mobilize your advocate community to drive ROI. How ADP mobilized 251 customers to participate in interactive interviews. Get an inside look at the strategies behind: How Cisco published 4,000 pieces of user-generated content.
Advertiser: ZoomInfo
With remote work making white-collar jobs more flexible and talent more mobile, a rebound in hiring meant the race for quality candidates had become even more frantic. According to Harvard Business Review, the COVID-19 pandemic exacerbated seismic shifts that were already rocking the talent market.
Speaker: Christian Jakenfelds, CSM at Planhat
How best to mobilize these inputs within the organization to drive business. On Tuesday, June 28 @ 12 PM ET, Planhat’s Christian Jakenfelds is joining us to explain how customer success professionals can use advocacy or customer marketing programs to contribute to sales effectiveness and revenue generation.
Speaker: Laura Sikorski, Contact Center Consultant
Tune in on November 5th and learn things such as: Using the phone tree to help your customers, not frustrate them.
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If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.
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A survey of 1,000 contact center professionals reveals what it takes to improve agent well-being in a customer-centric era. This report is a must-read for contact center leaders preparing to engage agents and improve customer experience in 2019.
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