Crisis Reveals Character: Launching an Outsourced Customer Care Program in a Pandemic
BlueOcean
AUGUST 27, 2020
And, of course, your company’s plan to launch a new outsourced customer care program. Your customers are already struggling with the times, and now you’re thinking about overhauling the customer care process? They should be able to clearly communicate their plans and transparently share their biggest hurdles.
Let's personalize your content