NetBase

FEBRUARY 28, 2020

Wondering why most social marketing campaigns fail to meet brand expectations? The biggest barrier most brands face is around securing budget to implement the social analytics capabilities they require. The brand has been burned before by tools offering advanced AI when its tech was old school, comparatively.

Analytics 60

Analytics Automotive ROI Metrics 60

Alida

OCTOBER 13, 2016

Driven by new technologies like insight communities , this trend is one of the consequences of the move towards faster and cheaper research. At the 2016 Customer Intelligence Summit , two innovative brands shared how they’re taking advantage of this trend. Build thought leadership and brand awareness.

Marketing 100

Marketing Company Feedback Advertising 100

C Space

MARCH 20, 2019

Account Director and Automotive Lead at C Space. Ben Moncrieffe is a C Space Account Director and Automotive Lead, EMEA. That’s because technology is changing our mobility. Electric cars are becoming common, and battery technology continues to improve. The Lifestyle Experience Thirty years ago, the brand was advertising.

Apparel 45

Apparel Automotive Hotels Hospitality 45

NobelBiz

FEBRUARY 13, 2024

The call center industry has been changing faster than ever, due to technological breakthroughs and constantly evolving customer demands. In 2024, businesses have the crucial responsibility of understanding and adopting the latest technology trends in customer service.

Call Center 59

Call Center Self Service Software Contact Center 59

LiveChat

JANUARY 14, 2020

For those of you who are not up to speed with what CES is, it’s an annual show hosted in Las Vegas that’s been home for innovative and revolutionary technologies for over 50 years. The biggest brands across consumer electronics took to the stages with their latest gadgets. It’s no different this year. The city of tomorrow.

Automotive 64

Automotive Conference Travel Technology 64

Andrew Mcfarland

SEPTEMBER 23, 2022

The most highly paid business development associates work in the automotive, media, and finance industries. Their salary is higher than that of a business development associate in the technology industry. A marketing or sales management course will help them understand the sales process and prepare them for the job.

Return on Investment 48

Return on Investment Automotive Sales Industry 48

ShepHyken

OCTOBER 19, 2018

The CX industry is primed for a breakout in the application of artificial intelligence — as other fields like biotech, healthcare, automotive, and cybersecurity have also seen. Of course, these kinds of functionalities typically rest with marketing, yet they very much impact the overall customer experience. – Shep Hyken.

Customer Service 110

Customer Service e-support Chatbots Automotive 110

West Monroe

APRIL 19, 2022

Consumer and industrial brand owners and their suppliers and other supply chain partners will need to advance digital capabilities to increase visibility and, thus, agility. Brand owners must take the initiative. Manufacturing Poll: Technology, Planning, and Labor Challenges. Featured Content. and digital transformation.

Leadership 52

Leadership Technology Data Examples 52

Qualtrics

FEBRUARY 18, 2020

There’s everything from breakthrough brands to world-class thought leadership. You’ll find it all at X4 - stories from the brands using XM to deliver breakthrough products , thought leadership from the best in the business, and an inside look at the tech helping organizations turn products into obsessions. What’s new in PX?

Leadership 29

Leadership Automotive Ecommerce Industry 29

Peter Lavers

NOVEMBER 16, 2017

The automotive sector, for example, is in an unprecedented period of market and legislation-driven disruption in its brands, products, markets, fuels, financing, taxation / charging – and channels & media. Most corporations still only have the product P&L lens, and of course that will still be important.

Multi-Channel 73

Multi-Channel Omni-Channel Customer Centricity Culture 73

LiveChat

JANUARY 14, 2020

For those of you who are not up to speed with what CES is, it’s an annual show hosted in Las Vegas that’s been home for innovative and revolutionary technologies for over 50 years. The biggest brands across consumer electronics took to the stages with their latest gadgets. It’s no different this year. The city of tomorrow.

Automotive 28

Automotive Conference Travel Technology 28

COPC

JUNE 4, 2020

“We need to focus more on the issues that trouble us in these remote working times and innovate with technology to combat privacy concerns, quickly adapt and adopt platforms for virtual collaboration (some of which have such an impressive ability to foster teamwork) and keep an open mind. Kuala Lumpur.

Contact Center 55

Contact Center e-support Connections Automotive 55

Qualtrics

FEBRUARY 17, 2020

You’ll find it all at X4 – stories from the brands using XM to deliver breakthrough results, thought leadership from the best in the business, and an inside look at the tech helping EX professionals reach new heights in employee experience. Get hands on with the technology. Hear from breakthrough brands. What’s new in EX?

Employee Experience 29

Employee Experience Leadership Automotive Employee Engagement 29

Qualtrics

FEBRUARY 18, 2020

You’ll find it all at X4 - stories from the brands using XM to deliver breakthrough results, thought leadership from the best in the business, and an inside look at the tech helping organizations modernize their market research. Get hands on with the technology. Hear from breakthrough brands. World-class thought leadership.

Marketing 29

Marketing Government Leadership Automotive 29

Thunderhead

JULY 9, 2018

In 1913, Henry Ford introduced the moving assembly line to a burgeoning automotive industry, revolutionizing global manufacturing forever. Over a century later, it’s peculiar that our data and marketing technologies aren’t more harmonious or impactful. (4 Minute Read). Often, it’s perfect fodder to be kicked into the long grass.

Automotive 63

Automotive Customer Experience How To Effort Score 63

C Space

JUNE 1, 2020

The Brand Move Roundup – June 1, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. Keep checking back here for the latest updates on how brands are dealing with coronavirus. Others, though, are scaling back their usual spend.

Brands 52

Brands Multi-Channel Conference Advertising 52

SmartKarrot

JANUARY 13, 2022

And when we look at the present, it seems ages since we have started using these cutting-edge technologies in our day-to-day lives. These technologies have made such an enormous impact on our lives that we can hardly live without them now. . Remember the times when ads were designed to let people know about a brand?

Examples 10

Examples Healthcare Call Center First Call Resolution 10

Currency Alliance

MAY 9, 2022

The shift to API-first software is the biggest business opportunity of the digital era, since it allows enterprises to serve customers in a smooth and consistent manner via multiple digital and physical channels, and allows customers to choose how they engage with a brand. . Customers interact with brands in various environments.

Loyalty 52

Loyalty Technology Loyalty Programs Multi-Channel 52

Magellan Solutions

JULY 5, 2021

Unlike the Fortune 500, these enterprises are still looking or finding their branding identity in the market. Energy – Never stop transforming: Process, Procedure, Technology. Technology- enabled. Automotive. Technology. or CAO expertise is in the information technology industry. Client Chameleons.

Call Center 40

Call Center Company Omni-Channel e-support 40

AWS Machine Learning

NOVEMBER 22, 2023

Interact with several demos that feature new applications, including a competition that involves using generative AI tech to pilot a drone around an obstacle course. Innovation Talks – Learn about the latest cloud technology from AWS technology leaders and discover how these advancements can help you push your business forward.

Innovation 113

Innovation Training Contact Center Data 113

Clarivate

JUNE 9, 2022

For example, we have helped one the world’s biggest supermarket brands clear trademarks for their range of sustainable goods, forming part of their overall commitment to sustainability (SDG 12). Our Patent Analytics service has supported a global automotive manufacturer in innovating sustainably through a patent landscaping project (SDG 9).

Innovation 98

Innovation Automotive Resources Tools 98

Thunderhead

OCTOBER 19, 2018

KPMG’s Global Automotive Executive Survey for 2018 reports that: three quarters (75%) believe that nearly half of showrooms won’t exist by 2025 as a result of the move to online auto shopping. Crudely, OEMs are prodigious at building brands, yet, as Econsultancy point out, they have limited direct retail expertise.

Omni-Channel 40

Omni-Channel Automotive Retail Sales 40

Qualtrics

FEBRUARY 17, 2020

You’ll find it all at X4 - stories from the brands using XM to deliver breakthrough results, thought leadership from the best in the business, and an inside look at the tech helping Experience Management professionals reach new heights in customer , product , brand , and employee experience. Get hands on with the technology.

Government 34

Government Leadership Employee Experience Automotive 34

Qualtrics

JUNE 26, 2020

Koç Holding incorporates more than 40 subsidiaries operating in sectors such as oil refinery, automotive production, durable goods, financial services , hospitals , retail , hotels , higher education , and more. The loyalty program provides functional and emotional benefits partnering with more than 200 leader brands. million times.

Sports 46

Sports Hospitality Loyalty Programs e-support 46

Qualtrics

FEBRUARY 17, 2020

There’s every angle covered at X4 – stories from the brands using XM to deliver breakthrough results, thought leadership from the best in the business, and an inside look at the tech helping CX professionals reach new heights in customer , product , brand , and employee experience. Get hands on with the technology.

Customer Experience 29

Customer Experience B2B Leadership Government 29

Currency Alliance

MAY 9, 2019

when the automotive and mobility industries shifted from a driver- or owner-focused value proposition to a customer-centered one; and when micromobility started to scale up.” [i]. Of course, until a few years ago, there was no “mobility sector”. With growth, comes competition. This phase won’t last. That will play out in mobility too.

Loyalty 56

Loyalty Strategy Loyalty Programs Airlines 56

C Space

AUGUST 15, 2018

So how can the big automotive brands remedy this? Account Director and Automotive Lead for EMEA at C Space. Ben Moncrieffe is a C Space Account Director and Automotive Lead, EMEA. He leads our global Jaguar Land Rover account from our London office, helping the automotive giant shape its future around consumers.

Automotive 40

Automotive Retail Study Sales 40

Comm100

FEBRUARY 6, 2018

Business Seeks PR Software to Monitor Brand Across All Media. Perhaps a generic CRM tool doesn’t fit the needs of your brand, or perhaps you want more advanced features specifically suited for your company without having to pay for extra add-ons. Automotive Dealerships. Business Seeks Powerful Email Marketing Automation Tool.

Software 105

Software Customer Engagement Engagement Omni-Channel 105

Michel Falcon Experience

FEBRUARY 11, 2019

The first is if we strip away what industry that we operate within, the common denominator that we have is that we’re trying to manage human behavior within the workplace and outside of the workplace being our vendors, our business partners, and of course our customers. It could be any, anyone that interacts with your brand.

Customer Experience 60

Customer Experience Customer Service Customers Hospitality 60