2020 Connections Marketing Multi-Channel 
TechSee
APRIL 28, 2020
household currently contains 11 connected devices , and as that number grows in the coming years, driven largely by the rollout of 5G, the challenge for enterprises is twofold. Synchronizing all the data across multiple channels without losing any information is difficult to achieve, often resulting in conflicts between channels.
Lumoa
AUGUST 23, 2021
What we’ve learned about CX during COVID-19 can be summarized as follows: The ability to build—and maintain—connection is even more of a hot commodity, so it’s more important than ever for your teams to be empathetic and transparent. People want to feel more connected. People are seeking a more balanced, healthy lifestyle.
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Lumoa
FEBRUARY 14, 2024
A multi-dimensional CX strategy can be much more beneficial for your brand than one-dimensional customer service. The Salesforce State of the Connected Customer Report found that 88% of buyers say their experience is as important to them as a company’s products or services. Warm transfers” are a huge help in this area.
TechSee
OCTOBER 9, 2018
trillion in spending — in the United States by 2020. connected devices and use 3.3 each day and often engage in “tech multi-tasking,” such as setting a date via messaging app while while watching Netflix and tweeting about it. Create a cohesive community where Millennials can connect and assist each other.
Optimove
MARCH 29, 2022
If you’ve read our official press release from today (March 29th, 2022), you know that “Optimove, the leading CRM Marketing Platform, today announced its acquisition of Kumulos, a Dundee, Scotland-based provider of a personalized messaging platform for mobile applications.”. Which is 100% true. Again, this is perfectly accurate.
C Space
APRIL 21, 2020
The Brand Move Roundup – April 21, 2020. To date, Stay Connected community efforts have raised nearly $5 million in local relief funds, delivered 1.5 We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully.
Kitewheel
JUNE 8, 2021
In 2020, customers were more willing to defect from their usual brands, with 70% trying new brands in the past year. Engagement and retention journeys are often part of the marketing or sales funnel – taking information for a known customer or prospect and using that data to personalize the experience. Not at all.
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