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Best Field Service Resources of 2018

Alliance by IFS

With 2018 almost at an end, let’s reflect on the best field service resources from this year. Thank you for visiting Astea’s blog, a place for service professionals from around the globe to find helpful educational resources on everything “field service”! We hope you enjoy them. Happy learning!

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Best Field Service Resources of 2018

Alliance by IFS

With 2018 almost at an end, let’s reflect on the best field service resources from this year. Thank you for visiting Astea’s blog, a place for service professionals from around the globe to find helpful educational resources on everything “field service”! We hope you enjoy them. Happy learning!

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Influencer Marketing in 2018: The Best Blogs, Articles, Tools, Resources and, Well, Influencers.

Grade.us

The Best Influencer Marketing Blogs of 2018. The Top 10 Breakout Influencers of 2018 2018’s Best Influencer Campaigns: 21 Case Studies On Top Brands, Influencers, and More 7 Tips For Designing the Perfect Sponsored Instagram Story. The Best Influencer Marketing Articles of 2018. Time to take a deeper dive?

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Acquisition Addiction’s Impact on Customer Experience ROI

ClearAction

Acquisition Addiction’s Impact on Customer Experience ROI Lynn Hunsaker. Addiction to acquisition of customers is taking a toll on customer experience ROI. It prioritizes resources and motivates action and momentum. Claim the full promise of customer experience ROI by balancing customer acquisition and retention.

ROI 59
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Circular Edge Announces Oracle Sales Cloud Add-Ons and Oracle CX Cloud Integration Accelerators

Circular Edge

Held in Chicago, Illinois, April 10-12 at the McCormick Place convention center, Modern Customer Experience 2018 will bring together thousands of marketing, commerce, sales and customer service professionals to share best practices and insights on meeting the expectations of today’s empowered customers.

Sales 52
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Customer Service Professional Development – Resources To Help You Learn & Grow

Comm100

12% growth from 2008-2018) and in some countries around the world, it is the primary driver of their economy. In my own personal career, I have used quite a few different resources to stay on top of my job and the demands placed upon me. I have found that using only one of these methods by itself is generally not enough. Download Now.

Resources 112
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5 Top Customer Service Articles for the Week of December 24, 2018

ShepHyken

Each week I read a number of customer service and customer experience articles from various resources. Freshdesk) Customer service teams now have more resources at their disposal than ever for understanding and assisting customers. 50 Mind-Blowing Stats About E-commerce Experience in 2018 by Lauren Burgess.