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Améliorer votre service à la clientèle grâce à des démonstrations interactives

Inbenta

We will also be speaking with Inbenta customer Hancock Whitney, a bank with operations across the U.S. Le décret de la Maison Blanche sur le développement et l'utilisation sûrs, sécurisés et dignes de confiance de l'intelligence artificielle, publié en décembre 2009, a été adopté par la Commission européenne. Gulf Coast.

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What Do Companies With Low Net Promoter Score Have in Common?

Retently

We’ve excluded industries with an extremely low average NPS, such as debt collection, as they’re unlikely to produce helpful insights for most startups and technology businesses. The antivirus software company McAfee is at the bottom of the technology industry, earning a Net Promoter Score of 2. Ready to start?

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Canadian Companies That Outsource and Why They Keep on Outsourcing

Magellan Solutions

It was founded in 2009 by brothers Lyndon and Jamie Cormack , who named the company after a Canadian frontier village in Saskatchewan. Canadian Imperial Bank of Commerce (CIBC). Headquartered in Toronto, the Canadian Imperial Bank of Commerce (CIBC) is one of the “big five” Canadian banks. Royal Bank of Canada (RBC).

Company 59
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Transform or Die! Business Transformation is No Longer Optional

ijgolding

Very much led by the never-ending advancement of digital technology, the business landscape and the challenges facing it, seem to change on a monthly basis. Digital technology has led to the accessibility of products and services surpassing the product itself as a key differentiator in the buying process.

Retail 186
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How to Stay Close to Customers While Working From Home

CSM Magazine

The webinar participants were asked whether insurers were using technology such as chatbots and conversational AI to triage customer enquiries coming into the contact centre, so that routine enquiries could be answered via a digital assistant, allowing contact centre colleagues to focus on the most critical calls.

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Expert’s Corner: Delivering Voice of the Customer

Customers Rock!

Deborah shares with us about considerations when listening to customers, whether online or offline, and how technology plays a part. Similarly, a CMO Council study found that fifty-six percent of technology vendors perceive themselves as being extremely customer-centric, compared with only 12% of their customers. You get the picture.

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Learn from Wells Fargo

ReviewTrackers

It’s the end of the month, so that means this weeks’ Customer Insights focuses on four different industries: banking, hospitality, healthcare, and technology. at the Cleveland Clinic from July 2007 to July 2009, according to Managed Healthcare Executive. Technology in Insurance.