SWAGGER Magazine: Standing out in a Sea of Content

Alida

SWAGGER Magazine is North America's leading, digital-first, modern men's luxury lifestyle magazine. (Part 1 of 4). They help build their readers' confidence by providing them a pulse on the latest trends in fashion, grooming, entertainment, travel, culture, automotive, and more.

CX Magazine Article

Peter Lavers

Insiders

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Hot off the press: Introducing Customer Health Magazine

inSided

Ebooks, guides, and white papers, all have their place in the content mix, but what about an actual magazine created specifically for CS and community professionals? Introducing: Customer Health Magazine – The magazine for CS and community professionals.

eBook 52

Astea in Business Trends Magazine

Alliance by IFS

The Eighty-Fourth Edition of Business Trends magazine features the latest version of Astea’s Alliance Enterprise field service software. Click here to read the full article in the digital version of Business Trends magazine: To learn more about Alliance™ Enterprise™ and how Astea can become a valued partner to your company, click here. The post Astea in Business Trends Magazine appeared first on Astea.

Awards Magazine recognises Peter Lavers as Top Influencer

Peter Lavers

We are delighted to announce that our founding director Peter Lavers has again been recognised as one of the World’s top 50 customer experience influencers, this time by The Awards Magazine. ” You can read the full list of Award Magazine’s top 50 influencers by clicking here.

Authority Magazine: Get to know our CEO

Happy or Not

A year on, Miika sat down with Authority Magazine, to share a bit about himself. The post Authority Magazine: Get to know our CEO appeared first on HappyOrNot As a company, the goal is to create a culture where everyone in the workforce is tight knit and cares for one another.

Topdown Featured in DOCUMENT Magazine Winter 2018-2019 CCM Edition

Topdown

The Winter 2018-2019 edition of DOCUMENT Magazine includes an application article featuring Topdown and our INTOUCH product. In this article we review the top trends in customer communications management (CCM), with a focus on leveraging the cloud and content services to integrate CCM into a broader digital experience technology stack. Customer Communications Customer Experience

Microsoft Wins in 2016 CRM Magazine Service Leader Awards

Tricia Morris

At Microsoft, and most absolutely with our customer service technology, we take these words to heart as we continue our consistent growth and progress among a steady stream of early 2016 award wins which now includes the 2016 CRM Magazine Service Leader Awards. This month’s CRM Magazine Service Leaders Award announcement adds to our continuing momentum. The post Microsoft Wins in 2016 CRM Magazine Service Leader Awards appeared first on Parature.

Innovators break the mould, at the 2020 Loyalty Magazine Awards

Currency Alliance

Many of the entrants to this years’ Loyalty Magazine Awards were as adept with data and technology as marketers in many other disciplines. What this year’s Loyalty Magazine Awards have proven is just to what extent loyalty marketing can become an integral part of the overall marketing mix.

PPT Solutions Recognized for Third Consecutive Year as One of America’s Fastest-Growing Companies by Inc. Magazine

ppt solutions

Magazine appeared first on PPT Solutions. Appearance on the Inc.

PPT Solutions Recognized Again as One of America’s Fastest-Growing Companies by Inc. Magazine

ppt solutions

magazine announced today that PPT Solutions, a premier provider of client-centric, performance-based Customer Experience and Business Optimization Solutions, was. Magazine appeared first on PPT Solutions. For a second consecutive year, PPT Solutions appears on the prestigious Inc. 5000 list with 353% three-year revenue growth. TULSA, OKLAHOMA, August 20, 2019 – Inc.

Strativity Group Only Customer Experience Firm Recognized By Both Consulting Magazine and SmartCEO Magazine

Strativity

The World’s Largest CX Transformation firm, Strativity Group, named 36th fastest growing consulting firm by Consulting Magazine — founder Lior Arussy accepts SmartCEO’s Circle of Excellence Award. Strativity Group announces that it was named 36th fastest growing consulting firm by Consulting Magazine. SmartCEO magazine announced Strativity founder and CEO Lior Arussy among the recipients of this year’s Circle of Excellence awards.

Inc. Magazine Unveils Its Annual List of America’s Fastest-Growing Private Companies—the Inc. 5000

Helpware

Inc. Magazine Unveils Its Annual List of America’s Fastest-Growing Private Companies—the Inc. 5000

Helpware

Creating a Culture of Resilience and Empowerment – Chief Executive Magazine

Strativity

Chief-Exec-Magazine-Sept-Oct-2017-Creating-Culture-of-Resilience.pdf (1 download). The post Creating a Culture of Resilience and Empowerment – Chief Executive Magazine appeared first on Strativity. IF AN NBC NEWS TRUCK WERE to park in front of your office, what would your employees do? When I ask this question, most CEOs squirm and mutter the answer we all already know: they would run away.

CX Pioneers, Strativity Group Honored by Consulting Magazine

Strativity

Consulting Magazine names Strativity Group to its list of fastest growing consulting firms for the third consecutive year. The Fastest Growing Firms will be featured on www.consultingmag.com , and will be available in the November issue of Consulting magazine on November 10. The post CX Pioneers, Strativity Group Honored by Consulting Magazine appeared first on Strativity.

Protected: The Loyalty Debate, in Association with Loyalty Magazine

Currency Alliance

To view it please enter your password below: Password: The post Protected: The Loyalty Debate, in Association with Loyalty Magazine appeared first on Currency Alliance This content is password protected.

Are Customers More Rude Now?

Andrew Mcfarland

Culture Abraham Lincoln Appreciation Better Angels Rude Time MagazineA recent Time article suggested that rudeness has increased as part of the pandemic, particularly towards those in customer service roles. If this is true, what steps should we take?

Creating a Culture of Resilience and Empowerment – Chief Executive Magazine

Strativity

The post Creating a Culture of Resilience and Empowerment – Chief Executive Magazine appeared first on Strativity. IF AN NBC NEWS TRUCK WERE to park in front of your office, what would your employees do? When I ask this question, most CEOs squirm and mutter the answer we all already know: they would run away. A news truck is rarely interested in good news, and there are few in an organization who are authorized to speak to the press. It’s time to rethink this policy.

Breaking down the walls: Loyalty Magazine Awards 2019

Currency Alliance

This was my second year on the judging panel at the Loyalty Magazine Awards. What is great about The Loyalty Magazine Awards is the willingness to share why each brand won their award or received special recognition – which allows us, as practitioners, to learn, and not just enjoy the gin fizz. You can see the full list of winners in this month’s Loyalty Magazine , but here is a selection of the winners which I feel best illustrate where the industry is heading.

Strativity Group Recognized By Consulting Magazine For Second Straight Year.

Strativity

Awards and accolades abound for a second straight year at the World’s Largest CX Transformation firm, Strativity Group, named 42nd fastest growing consulting firm by Consulting Magazine. Hackensack NJ, October 14, 2016 – Strativity Group has been recognized as a fastest growing firm, globally, by Consulting Magazine, the flagship publication of the consulting industry. Magazine earlier in the year.

Loyalty Magazine Awards 2018: Tales of the (Mostly) Expected?

Currency Alliance

That’s been my feeling as I mull over this year’s Loyalty Magazine Awards, where Currency Alliance was proud to be Prime Sponsor. A pervasive trend of this year’s Loyalty Magazine Awards was the deployment of niche suppliers to deliver refreshing, remarkable customer experiences. The post Loyalty Magazine Awards 2018: Tales of the (Mostly) Expected… appeared first on Currency Alliance. However much you think you know about a topic, some things will still surprise you.

Astea Article in Architecture and Governance Magazine: The End of the ERP?

Alliance by IFS

A recent article in the Architecture and Governance Magazine asks, ‘ Is this the end of the ERP?’. As a respected and recognized software vendor for the Field Service industry, the publication looked to the thought leaders at Astea for our take on the “Best-of-Breed” vs. “Stack-Shop” approach to Enterprise Architecture (EA). Astea Chief Operating Officer David F. Giannetto authored the article to explain how we see the industry changing.

Strativity Group Named to Consulting Magazine’s 2017 Seven Small Jewels Ranking

Strativity

the world’s leading customer experience consultancy, proudly announced today that the firm was named to Consulting Magazine’s 2017 Seven Small Jewels ranking. Each February, Consulting magazine shines a light on smaller firms that are shaking up the profession from the bottom up. “We are proud to be among the select few consultancies Consulting Magazine has named to its Seven Small Jewels ranking for 2017,” says Strativity Group President and CEO Lior Arussy.

My Agent eXperience Selected as 2016 Customer Product of the Year

NICE inContact

We are thrilled to announce that Customer Magazine has selected inContact My Agent eXperience™ (MAX) as a 2016 Customer Product of the Year. Each year Customer Magazine identifies outstanding achievements within the call center/CRM industry and awards the most innovative customer experience technology solutions. Customer Experience General Multi-channel Contact Center Agent Empowerment Awards CEU Customer Magazine inContact MAX My Agent eXperience

Strativity Group Named to Consulting Magazine’s 2017 Seven Small Jewels Ranking

Strativity

the world’s leading customer experience consultancy, proudly announced today that the firm was named to Consulting Magazine’s 2017 Seven Small Jewels ranking. Each February, Consulting magazine shines a light on smaller firms that are shaking up the profession from the bottom up. “We are proud to be among the select few consultancies Consulting Magazine has named to its Seven Small Jewels ranking for 2017,” says Strativity Group President and CEO Lior Arussy.

Astea Article in Architecture and Governance Magazine: The End of the ERP?

Alliance by IFS

A recent article in the Architecture and Governance Magazine asks, ‘ Is this the end of the ERP?’. As a respected and recognized software vendor for the Field Service industry, the publication looked to the thought leaders at Astea for our take on the “Best-of-Breed” vs. “Stack-Shop” approach to Enterprise Architecture (EA). Astea Chief Operating Officer David F. Giannetto authored the article to explain how we see the industry changing.

The Loyalty Debate, in Association with Loyalty Magazine

Currency Alliance

These, and other important questions, were subject of a debate held recently at the Visa Innovation Center in London, and Convened by Annich McIntosh of Loyalty Magazine. Annich McIntosh, Editor, Loyalty Magazine. Annich Mackintosh, Editor & CEO of Loyalty Magazine. An enthusiastic supporter of the concept of loyalty and what it can achieve, Annich has been editor of Loyalty Magazine since its inception, and created The Loyalty Magazine Awards eight years ago.

Not Hand Size! Heart Size! The Art of Engagement and Loyalty

Michelli Experience

Real leaders care about the size of their heart particularly as it relates to how they care for their people!

HappyOrNot® Smileys Attract the Attention of the Iconic New Yorker Magazine

Happy or Not

The post HappyOrNot® Smileys Attract the Attention of the Iconic New Yorker Magazine appeared first on HappyOrNot. In the February 5, 2018 issue of The New Yorker, HappyOrNot’s rise to notoriety and success was profiled by staff writer David Owen. With the print edition of the article titled “The Happiness Button”, a digital version of the story was posted on their website “Customer Satisfaction at The Push of a Button”.

Not Hand Size – Heart Size: The Art of Engagement and Loyalty

Michelli Experience

After all, they are the perennial winner of Fortune magazines “Best Companies to Work For” List…. As for the innovative, vital, and soulful culture at Acuity, I will let you read Fortune magazine to learn more about that and how Acuity was chosen the 2nd best workplace in the nation.

Astea International Named Among ‘10 Fastest Growing SaaS Solution Providers of 2017’ by The Silicon Review Magazine

Alliance by IFS

Today we are proud to announce that Astea has been named one of the 10 Fastest Growing SaaS Solution Providers for 2017 by The Silicon Review Magazine. Astea Recognized for Delivering Innovative Cloud Technology and Empowering Service Organizations to Embrace New Business Models . The publication selected Astea International based on its technology fluency, strong customer connections, tactical strategies, problem solving techniques and its belief in true innovation.

Customer Engagement – March 2014

Storyminers

This article was originally presented on Customer Engagement Magazine’s website. The post Customer Engagement – March 2014 appeared first on StoryMiners. Appearances Articles

O2 Fitness Realizes 2054% ROI with Perkville Platform

Perkville

Learn how O2 Fitness realized strong ROI with Perkville from this article in Club Solutions Magazine

ROI 52

Strativity Group Inc. To Appear on the Inc. 5000 Honor Roll Upon Fifth Consecutive Listing Inc. Magazine Unveils 36th Annual List of America’s Fastest-Growing Private Companies—the Inc. 5000

Strativity

magazine today ranked leading Customer Experience Design and Cultural Transformation firm, Strativity Group Inc. Magazine Unveils 36th Annual List of America’s Fastest-Growing Private Companies—the Inc. Strativity Group Inc. is the undisputed leader in design and cultural transformation. NEW JERSEY, August 16, 2017 — Inc. on its 36th annual Inc. 5000, an exclusive ranking of the nation’s fastest-growing private companies.

Strativity Group Inc. To Appear on the Inc. 5000 Honor Roll Upon Fifth Consecutive Listing Inc. Magazine Unveils 36th Annual List of America’s Fastest-Growing Private Companies—the Inc. 5000

Strativity

magazine today ranked leading Customer Experience Design and Cultural Transformation firm, Strativity Group Inc. Magazine Unveils 36th Annual List of America’s Fastest-Growing Private Companies—the Inc. Strativity Group Inc. is the undisputed leader in design and cultural transformation. NEW JERSEY, August 16, 2017 — Inc. on its 36th annual Inc. 5000, an exclusive ranking of the nation’s fastest-growing private companies.

“Mastering Customer Experience” from Field Technologies

Alliance by IFS

Digital Transformation Field Service News & Events alliance enterprise Astea Astea International customer experience customer self-service CX field service field service management field service management software field service trends field technicians field technologies improve customer satisfaction internet of things IoT magazine mobile field service news report Service Lifecycle Management Service Management service management software special report technology