Three Elements That Make Traditional Market Research Inadequate for Experience Improvement
InMoment XI
NOVEMBER 11, 2021
What do you think of when you hear the term “market research”? For many brands, it brings to mind putting together scorecards, reporting numbers, and a heavy emphasis on looking to the past. Let’s get into greater detail about why those three elements alone don’t cut it for modern market research. Element 1: Numbers.
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