Remove tag features-of-beta
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How CX Insights From Automated Tagging of Support Tickets Help Product Managers

CSM Magazine

In this article, Palak Dalal Bhatia, CEO and Founder of IrisAgent, explains how AI-powered automated tagging can provide a reliable source of customer feedback for Product Managers. Product Managers are primarily responsible for identifying customer needs and the larger business objectives that their product or feature will fulfill.

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Get started with the open-source Amazon SageMaker Distribution

AWS Machine Learning

To improve this experience, we announced a public beta of the SageMaker open-source distribution at 2023 JupyterCon. You can replace ECR_IMAGE_ID with any of the image tags available in the Amazon ECR Public Gallery , or choose the latest-gpu tag if you are using a machine that supports GPU. AWS_ECR_REPOSITORY_REGION}.amazonaws.com

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How Support Tagging Boosts Product-Support Collaboration

Playvox

Every single support leader has either just finished a significant tagging overhaul or is slowly coming to realize that they need to do one. Tags can be the bane of many support teams’ existences — especially if they do the process manually. The first and most important way that they can do this is with feature requests.

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Get more out of SuccessBLOCS and APIs

Totango

I am happy to introduce more exciting features and functionalities as part of Belize: Write-Back Functionality Now Available with Customer Data Hub. Stream Account & User Tag Information Using Customer Data Hub API. Now, tag information can be easily streamed to Totango via Customer Data Hub API. But it doesn’t stop there.

CRM 62
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March 2024 Product Release Notes

Upwave

To join the Closed Beta, sign up the waiting list here – once you’re added, just click “Download AI Campaign Insights Report” on campaign cards on app.upwave.com. AdOps contacts receive notifications related to tagging, troubleshooting, and reporting, including discrepancy reports.

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Guest blog: What is Customer Experience Automation & How to Implement it in Your Business Model

Comm100

Customer experience (CX) is the convergence of three elements – human, process, and increasingly, technology. As more and more touch points between businesses and customers are established, the expectation to provide a seamless customer experience across channels has turned into a necessity. What is customer experience automation?

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Connecting Customers to Office Tech in the WFH Era

Centercode

In addition to validating features with customers before release, it expands your QA lab with thousands of user scenarios and helps your development team prioritize fixes that will have the most impact. It was a plan two years in the making, but one that foreshadowed a global trend. Industry Challenges. Your Path to Success.