How Do You Solve 2020’s Most Common CX Problems? Start Here.
Experience Investigators by 360Connext
JANUARY 28, 2020
According to Forrester’s 2020 Predictions , 1 in 4 customer experience professionals will lose their job this year. Your leadership team and executives probably understand that it’s not acceptable to simply skip investing in sales, marketing or customer service. Of course, it’s not just one metric.
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