BirdEye

FEBRUARY 21, 2023

Are you curious about how people use social media? Social media statistics can provide valuable insights into these questions and more. From Facebook’s total users to Twitter’s average daily tweets, there are so many facts that help us better understand how we interact with social networks. Let’s get started.

Social Media 98

Social Media Marketing Advertising Video 98

NetBase

JUNE 4, 2020

In this channel exploration, we’ll share consumer and market intelligence around: Pinterest’s latest ecommerce offering and why other social sites -and ecommerce contenders, need to worry. Social media truly becoming a one stop shop for consumers. 55% of online shoppers made a purchase via social media.

Social Media 70

Social Media Ecommerce Retail Consumers 70

NetBase

AUGUST 12, 2020

TikTok took advantage of the viral, short video market that musical.ly We’ll explore the landscape, including: What social media listening can reveal about different brands and their share of voice – who is talking loudest? Only 41% of consumers trust social media-making brand transparency, which is vital for success.

Social Media 52

Social Media Video Consumers Brands 52

Brandwatch CX

JANUARY 7, 2019

A post shared by Kylie (@kyliejenner) on Feb 6, 2018 at 1:14pm PST. Instagram Marketing Statistics. Outside China, almost 50% of Instagram users conduct product research on social media. 32% of US teens list Instagram as their most important social network, more than any other social network.

Social Media 111

Social Media Advertising Fashion Video 111

ReviewTrackers

DECEMBER 30, 2020

Using widgets to display a business’ Google reviews has become a go-to strategy for today’s marketers. This allows them to leverage reviews as a powerful form of social proof. According to the 2018 Online Reviews Survey , Google is today’s top review site, with 63.6 Google Review Widget Plugins for WordPress.

How To 123

How To Effort Score Social Media Feedback 123

NetBase

JUNE 24, 2020

61% of consumers feel that too many brands are using societal issues as a marketing ploy. Presently the conversation around brand perception is large, with categories ranging from Efficient Brand Marketing to Land O’Lakes Logo Change. And from consumers speaking out on social media platforms …. The People Have Spoken.

Brands 98

Brands Social Media Analytics Consumers 98

NetBase

MARCH 4, 2019

Carefully cultivating a social presence online is no longer a quirky extra for a brand to offer, if it ever was. And any brands still devoting half-hearted efforts to their digital marketing really need to read The 2019 State of Social Report , as it offers game-changing insight for (and from) small, challenger and top-performing businesses.

Report 89

Report Social Media Advertising Ecommerce 89

BirdEye

DECEMBER 15, 2022

A well-crafted social media campaign can turn your brand’s content into a powerful marketing tool. This article will show you how to create a social media campaign strategy that actually works for your business. Table of contents What is a social media campaign? How do social media campaigns work?

Social Media 98

Social Media How To Entertainment Effort Score 98

NetBase

APRIL 1, 2020

It’s worth it to keep in mind that it was made using 2018 tech.). There is most certainly a market for them. Our industry-leading image and logo analytics keeps your brand ahead of the social media curve. Since the market never sleeps your brand shouldn’t either. Things are definitely not what they seem.

Social Media 78

Social Media Analytics Video Brands 78

NetBase

JANUARY 22, 2019

Social Listening has come a long way in a relatively short amount of time, particularly in the past ten years – and it’s come with a pretty steep learning curve for those new to the game. Although it offers incredibly cool insight in its own right, predictive marketing analytics have changed the social listening game.

Analytics 56

Analytics Marketing Analysis Exceptional Customer Service 56

NetBase

JULY 22, 2020

Like many industries worldwide, the luxury goods market has had its hands full. Many brands are still adjusting alongside the coronavirus, yet the social concerns of customers continue to evolve as well. and European luxury markets. Specifically, we’ll take a look at: The new look of the luxury market. Estée Lauder.

Consumers 59

Consumers Meeting Brands Ecommerce 59

NetBase

AUGUST 20, 2020

Brand extension into sustainability is vital and connecting with the emotional appeal of your audience through consumer and market intelligence has never been more critical. The sustainability market is projected to reach $150 billion in sales by 2021. The projected market reach from Nielsen shows 150 billion in sales by 2021.

Trends 71

Trends Apparel Consumers Social Media 71

LiveChat

NOVEMBER 22, 2017

Let’s start with a simple question: is your current inbound marketing strategy making you any money? You’ve heard that 75 percent of inbound marketing channels cost less than outbound marketing channels, so you’re expecting results sooner than later. But what if those results won’t come? Content Creation.

Strategy 44

Strategy Marketing Social Media eBook 44

NetBase

JULY 30, 2020

It has definitely captured brands’ attention, as we see many adjusting their marketing strategies and finding new purchasers on podcasts. The future of podcasting from a market and consumer standpoint. In 2019, ad revenue in podcasting hit $708m which was a 48% year over year growth from 2018. Listening as the new consumer love.

Brands 97

Brands Advertising Trends Consumers 97

NetBase

DECEMBER 3, 2018

Wondering how European Hotel Chains fared in 2018 and what to expect in 2019? Our 2018 European Hotel Chain Social Sentiment Report offers that and more, sharing insight around trends and trouble spots, while offering tactics top brands employ on social media to stay ahead of competitors and sentiment shared around 21 of them.

Hotels 45

Hotels Report Travel Tourism 45

NetBase

NOVEMBER 21, 2018

The NetBase 2018 Social Intelligence Report: Hotels has all the insights! If you’re following marketing trends at all, you know everything comes down to the customer experience now. That would set you apart while expanding your share of the market overall. Related Articles: 2019 Social Media Marketing Predictions.

Hospitality 43

Hospitality Industry Hotels Social Media 43

NetBase

JULY 11, 2019

That’s partially true, as instinct certainly comes in to play, but the savviest marketers, regardless of how well they feel they know their audience or category, always hedge their bets with social listening. And that’s too little intel too late in today’s competitive markets! Probably not.

Brands 62

Brands Report Telecommunications Automotive 62

NetBase

JULY 8, 2020

Brand strategy planning requires accurate and transparent consumer and market intelligence , or you’re starting at a deficit. And our recent report on The Importance of Market Insight for Brand Strategy pairs well with our 2020 Report on How Social Analytics is Important to Brand Management for this purpose.

Brands 70

Brands Analytics Report Consumers 70

Comm100

MARCH 16, 2022

Even back in 2018, the Office of Management and Budget in the US ordered all executive branch agencies to add CX into their ‘strategic decisions, culture, and design of services.’. Simplicity is the ultimate sophistication” according to Apple’s first marketing brochure.’ . Santa Fe County has been using Comm100 Live Chat since 2018.

Government 200

Government Customer Service Chatbots Effort Score 200

BirdEye

JULY 3, 2023

According to a marketing industry report released in 2022, the affiliate marketing industry grew by 47% between 2018 and the end of 2021. This industry is slated to continue to grow, with recent projections predicting that the affiliate marketing industry is likely to grow from $13 billion in 2022 to $15.7

Sales 98

Sales Marketing Social Media Video 98

NetBase

MAY 20, 2019

We’re here to help marketers prove they’re putting their brand’s money where the engagement is with analytics tool tips that they can implement immediately. Capturing relevant analytics to support a brand’s social media spend is challenging in itself, made so much more so when the rules of the road are in a constant state of flux.

Analytics 58

Analytics Banking Airlines Comparison 58

SurveySparrow

DECEMBER 11, 2020

If you’re stuck with your business and not sure how to market your service, then we got your back. On the other hand, Pizza Hut and Taco Bell used this opportunity to market their product. Another great example of marketing amid a slowdown is Amazon. Advertise using Email Marketing. So, what’s the wait?

Advertising 52

Advertising Strategy Chatbots Social Media 52

ReviewTrackers

JANUARY 4, 2019

Using widgets to display a business’ Google reviews has become a go-to strategy for today’s marketers. This allows them to leverage reviews as a powerful form of social proof. According to the 2018 Online Reviews Survey , Google is today’s top review site, with 63.6 Google Review Widget Plugins for WordPress.

How To 62

How To Effort Score Social Media Feedback 62

NetBase

APRIL 2, 2020

Codiv-19 is a big wake-up call for companies not paying attention to their social analytics. Savvy brands, on the other hand, are using consumer and market research and adapting their responses to offer needed items. Fans and consumers were the first to take to social media, praising this valiant response to our current crisis.

Consumers 52

Consumers Hospitality Government Fashion 52

Experience Investigators by 360Connext

MAY 23, 2019

Litmos, a well-known Learning Management System (LMS), became a part of SAP’s ecosystem through an acquisition in 2018. As a young model, Kloss used social media to share “behind the scenes” life at runway shows. She was reprimanded and told the whole idea of fashion was about being exclusive and elite.

Net Promoter Score 40

Net Promoter Score Social Media Fashion Airlines 40

NetBase

SEPTEMBER 12, 2018

Instagram is one of the most important channels to today’s marketer. Your brand or agency is likely spending more on Instagram in 2018 than last year. That’s why it’s important your social listening tool gets the most data from this platform. Want to see how social analytics can transform your business? RELATED ARTICLES.

Analytics 49

Analytics Data Metrics Analysis 49

Totango

JANUARY 8, 2019

Let’s take a closer look at how churn rates are calculated, how to lower yours, and how to dominate your corner of the subscription-based market with customer-centric strategies. And in a crowded market, there’s always a competitor ready to snatch up your dissatisfied customer. Lost Subscriptions — During Time Period X.

How To 54

How To Social Media Customer Success Survey 54

NetBase

DECEMBER 11, 2018

They may choose to complain on social media instead – which means you have to be monitoring social feeds for keywords that alert you to such issues. And other integrations – like CRM and social post scheduling – are needed to keep operations running efficiently. Have you had a free demo of our social analytics software?

Analysis 56

Analysis Analytics Social Media Innovation 56

NetBase

APRIL 24, 2019

Wondering how top Automobile, Beauty, Fashion, High-end, Hotels, Jewelry, eCommerce and Retail luxury brands are faring in this increasingly social media-driven environment? Social Listening & Taking Action. So were we! Every second someone posts about a brand online. Influence Matters – A Lot. And KPOP Can’t Be Stopped.

Report 40

Report Industry Brands Effort Score 40

Oracle

APRIL 2, 2018

Oracle Modern Customer Experience 2018 will take place April 10 – 12 in Chicago. Here’s everything you need to know about Modern Customer Experience 2018 including information on: Names for the conference. Social media. — Oracle CX (@OracleCX) March 19, 2018. View 150+ marketing activities.

Customer Experience 10

Customer Experience Conference Customer Journeys Social Media 10

NetBase

OCTOBER 25, 2019

And it’s super important to have a good sense of these metrics for any marketing campaigns. The winter of 2018 will go down in history as the “lost holiday season” for a large number of retailers. As part of this process, we do hope you reach out for a demo of our next generation AI-powered social analytics as well!

Analytics 40

Analytics Brands Tools ROI 40

Qualtrics

APRIL 25, 2019

In 2018, there was greater investment in a number of digital services such as social media presence and 24/7 hotlines. In fact, the market for health apps and wearable devices is expected to increase to £460 million by 2020. Book a demo. Technology will transform the healthcare experience.

Trends 20

Trends Healthcare Hospitality Transportation 20

Qualtrics

DECEMBER 5, 2019

It’s based on the idea that established companies tend to focus their development on the top end of their markets, leaving a gap for newcomers to rethink the basic principles those companies were founded on, quickly progress and eventually overtake the originators. Discover the role of disruption in Experience Management.

Innovation 43

Innovation Brands Ecommerce Video 43

NetBase

OCTOBER 25, 2019

And it’s super important to have a good sense of these metrics for any marketing campaigns. The winter of 2018 will go down in history as the “lost holiday season” for a large number of retailers. As part of this process, we do hope you reach out for a demo of our next generation AI-powered social analytics as well!

Analytics 40

Analytics Brands Tools ROI 40

BirdEye

DECEMBER 2, 2022

Instagram can be a powerful marketing tool for businesses. Instagram has been receiving hordes of applications for blue check marks since 2018. If you have a recently established Instagram business account, you might need some extra help building trust with followers on the social media platform. Credibility.

Social Media 98

Social Media How To Guidelines Tips 98

BirdEye

OCTOBER 6, 2023

Your brand reputation management should be your #1 marketing priority. Inappropriate or damaging social media use Social media marketing is an art. Inappropriate social media content will damage your brand and your social media reputation. Watch the Free Demo Now.

Strategy 57

Strategy Social Media Airlines Software 57

Qualtrics

FEBRUARY 3, 2020

From grand openings, product launches, special events, partner marketing, and more, all of these pop ups include a special experience that customers remember and tie the brand back to. The majority of local retail and restaurant businesses lack the cutting-edge technology and marketing strategies that larger companies have adopted.

Retail 29

Retail Brands Social Media Trends 29