Storyminers
AUGUST 28, 2017
Exceeding expectations, simplifying access to services, and encouraging decision-making throughout individual healthcare journeys are Lobley’s guideposts. My take: Blues are independently run organizations. Change is harder in this industry than many others. Mazda is doing things differently. by giving them smiles.
Clarabridge
FEBRUARY 7, 2017
With all the uncertainty swirling around health insurance coverage in the United States, we thought it was time to look at what consumers think about the service they get from their healthcare insurance providers. What does customer feedback tell us about the healthcare insurance member experience? The news is not good. Just ask us.
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Clarabridge
FEBRUARY 7, 2017
With all the uncertainty swirling around health insurance coverage in the United States, we thought it was time to look at what consumers think about the service they get from their healthcare insurance providers. What does customer feedback tell us about the healthcare insurance member experience? The news is not good. Just ask us.
West Monroe
APRIL 25, 2023
Administrative fees, which account for 25% of healthcare spending, can be reduced by utilizing this capability to streamline the PA process, leading to savings of pharmaceutical companies’ time, money, and valuable resources. In a typical patient services organization, most calls are focused on access, dosages, and side effects.
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QuestionPro Audience
JULY 26, 2018
What’s more, having a strategic roadmap before producing any creative effort ensures a brand engages with the right audiences at the right time. ” Here’s a strategic roadmap (or hack) for tapping into that overwhelmingly positive data to fuel that important imagination. It helps guide where creative is going to go.”
Lumoa
AUGUST 23, 2021
Stay agile to meet new needs In March and April of 2020, during the boggiest months of the pandemic, we saw companies being very agile in developing features and reprioritizing product and service roadmaps based on customer requests and feedback.
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