Strativity

JUNE 23, 2023

Aruliden’s design work awarded recognition are the Verizon Stream TV Soundbar with Bang & Olufsen Audio, Verizon GizmoWatch 3 , Verizon GizmoWatch Disney Edition , Verizon Receiver , and the Verizon Connectivity Suite. The team set out to create something memorable, experiences that would resonate with our customers.

Innovation 52

Innovation Company Connections Video 52

BirdEye

OCTOBER 16, 2020

After winning awards from Martech and G2 earlier this month, we’re happy to announce that Birdeye has just won the Gold Globee Award for Company of the Year at the 7th Annual 2020 Globee Awards®. We also won a Bronze Globee Award for business to business products. .

Company 98

Company Industry Customer Experience Management Survey 98

Call Experts

APRIL 8, 2024

Call Experts of Charleston, SC, has been honored with the exclusive ATSI 2023 Award of Excellence for the 14th year. Call Experts was presented with the award at ATSI’s 2023 conference in Atlanta, GA. Now a fourteen-time winner , Call Experts earned the Diamond Plus Award. We are grateful for this honor.”

Telecommunications 52

Telecommunications Call Center Contact Center Conference 52

Uplight

AUGUST 2, 2022

On top of the heat waves this summer, Uplight is thrilled to have won two awards: the Environment + Energy Leader top award and Fast Company’s Best Companies for Innovators. The post Uplight Wins Environment + Energy Leader and Fast Company Awards appeared first on Uplight.

Company 59

Company Innovation 59

CSM Magazine

MARCH 19, 2024

Job management software provider BigChange used International Women’s Day as a springboard to unveil a series of new awards. An additional grant of £1000 will be awarded to the prize-winner’s employer for a project or programme of activities that enhance diversity within their business.

Customer Relationship Management 52

Customer Relationship Management CRM Innovation System 52

CSM Magazine

SEPTEMBER 26, 2023

-based outsourcing and co-sourcing provider, is thrilled to announce its recognition at the Society of Consumer Affairs Professionals (SOCAP) Impact Awards Gala. Premier BPO’s team was honored with two awards: The SOCAP Customer Service Star and the SOCAP Supreme Trainer.

Innovation 59

Innovation Training Industry Customer Service 59

BlueOcean

JANUARY 21, 2020

Blue Ocean, a world leader in customer care solutions, was named a Finalist today in the “Customer Service Success – Technology Industries” category in the 14 th annual Stevie® Awards for Sales & Customer Service. This is Blue Ocean’s third time being recognized by the Stevie Awards. About The Stevie Awards.

Customer Service 156

Customer Service Insurance Conference Customer Satisfaction 156

Helen Dewdney

JANUARY 26, 2022

During 2021 I undertook an investigation into corporate awards. Are all awards equal? And there are awards across all sectors too. As part of this investigation I came across the “Product of the Year Award”. I discovered that Product of the Year charges £18,000 to enter its award!

Company 43

Company Advertising Sales Consumers 43

BlueOcean

FEBRUARY 25, 2019

Blue Ocean, a world-leader in customer care solutions, was awarded a Silver Stevie Award ® in the “Customer Service Team of the Year – Recovery Situation” category in the 13th annual Stevie Awards for Customer Service. This is Blue Ocean’s second Stevie Award. The company won a Bronze Stevie in the same category in 2017.

Customer Service 136

Customer Service Effort Score Contact Center Insurance 136

Totango

NOVEMBER 15, 2023

TrustRadius, a renowned platform for transparent business technology reviews, announced its 2023 Best of Awards, with Totango emerging as a triple winner. The post Totango named 3x TrustRadius “Best of” award winner in customer success appeared first on Best Customer Success Blog: Articles for Enterprise Growth.

Customer Success 112

Customer Success Software Customer Satisfaction Feedback 112

Blueshift

AUGUST 17, 2023

We’re excited to announce that today, Blueshift was awarded the “Marketing Automation Innovation Award” in the 6th annual MarTech Breakthrough Awards program conducted by MarTech Breakthrough, a leading market intelligence organization that recognizes the top companies, technologies, and products in the global marketing, sales and advertising technology (..)

Innovation 52

Innovation Marketing Advertising Technology 52

Helen Dewdney

OCTOBER 29, 2021

What’s in an award? . People are impressed by awards. At the very least they think someone must be good at something if they have won an award! However, many of the awards in the consumer and business worlds are not as they may first appear. And awards seem to be popping up all over the place.

Hotels 80

Hotels Sales Advertising Brands 80

Experience Matters

NOVEMBER 15, 2017

One of the team’s strategic objectives this year was to make sure that CX is considered in decisions made across the company, and to that end it developed empathy programs, widely shared customer insights both horizontally and vertically, and established Enterprise and business unit metrics that incentivize an outside-in Read More.

Groups 202

Groups Customer Centricity Culture Metrics 202

Customer Bliss

FEBRUARY 26, 2020

The most admired companies know that hiring people with the ability to care —and making caring and empathy a core value—is key to how they grow. How does your company understand who belongs in your culture and interacting with customers? They are the first restaurant chain to win the Malcolm Baldridge Quality Awards, a U.S.

Case Study 258

Case Study Study Company Culture 258

Education Services Group

DECEMBER 19, 2022

“With the continued collaboration of Customer Success teams and Customer Education teams working toward the common goal of customer satisfaction, we are very pleased to have been selected to accelerate this alignment for this Fortune 500 US-based software company. Learn more at esgsuccess.com.

Software 52

Software Company Customer Success Training 52

Forrester's Customer Insights

APRIL 24, 2024

Since 2010, Forrester has sponsored its Global EA Awards, which means this is the 15th annual occasion! This award offers the opportunity to showcase real excellence in enterprise architecture, distinguish your company’s thought leadership, and give back to the broader architecture profession.

Leadership 31

Leadership Groups Company Customers 31

2020 Research

NOVEMBER 10, 2023

Sago Executive Chairman Steve Schlesinger is set to receive the prestigious Quirk’s Lifetime Achievement Award at The Marketing Research and Insight Excellence Awards. The virtual awards ceremony will take place on Nov. 14 at 1 p.m.

Leadership 52

Leadership Groups Industry Marketing 52

ShepHyken

MARCH 4, 2024

This episode of  Amazing Business Radio with Shep Hyken  answers the following questions and more: How can a company create a positive employee experience during challenging times? What strategies can a company use to give back to its local communities? Creating an exceptional customer experience is essential for businesses.

Culture 80

Culture Company Wireless Customer Satisfaction 80

customer sure

NOVEMBER 27, 2023

We’re delighted to announce that CustomerSure has been named as a finalist in the Trusted Quality Provider category at the Institute of Customer Service ‘UK Customer Satisfaction Awards’ for 2024. It was also great to speak to a supplier who was so responsive to ideas for development to ensure we ended up with the right solution.

Customer Satisfaction 62

Customer Satisfaction Conference Healthcare Insurance 62

Uplight

AUGUST 30, 2023

Uplight is excited to announce that we’re one of 32 organizations to win a Sustainability Leadership Award from the Business Intelligence Group. This award recognizes people and organizations who have made sustainability an integral part of their business practice.

Leadership 59

Leadership Groups Industry Company 59

BirdEye

FEBRUARY 12, 2021

After winning multiple awards in January, Birdeye continues to be the most-awarded and highest-rated reputation management software for businesses of any size. . G2 2021 Best Software Awards. G2’s Best Software Awards ranks the world’s best software companies and products based on authentic reviews from real users.

Software 98

Software Net Promoter Score Innovation Customer Engagement 98

GlowTouch

SEPTEMBER 30, 2020

Diya Systems Receives Best IT Exporter Award. Diya Systems’ Santhosh Karthik (center) accepted FKCCI’s “Best Services Exporter, Information Technology” award on behalf of the GlowTouch company. FKCCI Export Excellence Award 2020. GlowTouch is the largest IT company in Mangalore, India.

System 98

System Contact Center Technology Industry 98

Experience Matters

APRIL 4, 2018

The post Winners: 2018 CX Vendor Excellence Awards appeared first on Customer Experience Matters®. Congratulations! Clicktale Overview: Clicktale is a leading provider of ‘Experience Analytics’ software. Unlike other analytics platforms, Clicktale’s Experience Cloud helps improve customer experiences Read More.

Case Study 150

Case Study Analytics Groups Study 150

ChurnZero

JULY 27, 2021

ChurnZero is a finalist in the 2021 SaaS Awards Program in the category of Best SaaS Product for Customer Service/CRM. Now in its sixth year of celebrating software innovation, the Software-as-a-Service Awards program accepts entries worldwide, including the US, Canada, Australasia, EMEA and UK. About the SaaS Awards.

CRM 98

CRM Innovation Software Touchpoint 98

ChurnZero

APRIL 22, 2022

Did you hear that ChurnZero’s Customer Success team are finalists for a 2022 CODiE Award, the software industry’s only peer-recognized awards program? As a Customer Success company, this award couldn’t be closer to our hearts. It takes more than an award-winning platform to run an outstanding CS operation.

Customer Success 98

Customer Success Roadmap Conference Feedback 98

Gainsight

NOVEMBER 16, 2023

Without further ado, let’s celebrate this year’s Pulse Europe GameChanger Award Winners! As a result, their companies reap the rewards of stronger adoption and customer retention. Lara Barnes, SVP Global Customer Success & Renewals, Sitecore is this year’s Transformational Leader Award Winner. Want more inspiration?

Telecommunications 52

Telecommunications Contact Center Innovation Chatbots 52

ChurnZero

MAY 17, 2022

’s premier technology companies and an employer of choice, growing revenue over 100% annually for the last three years. The company plans on doubling its headcount in 2022. entrepreneurs who lead high-growth companies and think big to succeed. ChurnZero has quickly become one of Washington, D.C.’s

Industry 98

Industry Chief Customer Officer Leadership Software 98

datastax

MARCH 20, 2019

There, we will announce winners of the inaugural Stax Awards, which will be given to DataStax customers in three different categories: The Best Use of DataStax in a Hybrid/Multi-Cloud Environment Award recognizes enterprises that have deployed DataStax Enterprise across multiple cloud providers or in a hybrid cloud environment.

Company 88

Company Conference eBook Banking 88

Kustomer

NOVEMBER 30, 2021

During the event we were excited to announce the winners of our first ever Kusty Awards. We decided to launch our inaugural Kusty Awards to spotlight and celebrate a few of those pioneering brands that are paving the way in the CX world. The Efficiency Award for Best Use of Automation. The winner of this award is Hopper!

Competitive Advantage 98

Competitive Advantage Leadership Hotels Retail 98

Calabrio

OCTOBER 20, 2020

What that goal in mind, we are honored to be awarded 20th place in the Minneapolis/St. Paul Business Journal’s annual Fast 50 awards. Every year, privately held companies in the Twin Cities can be nominated for this award—and are selected based on their revenue growth over the last three fiscal years.

Company 207

Company Self Service Government Contact Center 207

CSM Magazine

JUNE 22, 2023

Calabrio , the workforce performance company, is proud to announce it has been awarded Workforce Innovation of the Year at the 2023 Customer Contact Week (CCW) Excellence Awards. “We are honoured to win this distinguished award. It truly shows what great collaboration and ambition can achieve.

Innovation 52

Innovation Customer Centricity Analytics Customers 52

ChurnZero

FEBRUARY 8, 2022

ChurnZero, a leading Customer Success software platform, today announced it has been named to G2’s 2022 Best Software Awards, placing #31 on the Project Management Products list and achieving the highest rating for Customer Success software. How ChurnZero helps SaaS companies onboard new customers. About the G2 Best Software Awards.

Software 98

Software Chief Customer Officer Touchpoint Customer Success 98

Calabrio

FEBRUARY 26, 2021

Agents began hosting their frontline communications with customers from home offices – fundamentally shifting how the workforce operates – and many companies finally recognized that new strategies were needed to their customers’ needs at the forefront. 2020 was a time of great change for the contact center. Continued Momentum into 2021.

Analytics 130

Analytics Innovation Contact Center Analysis 130

Calabrio

SEPTEMBER 30, 2020

So for the second year in a row, we’ll recognize at our upcoming C3 online event — and award with cold, hard cash! Let’s take a look at what makes each of their Calabrio Analytics use cases award-worthy. The post Announcing Three Finalists for the C3 2020 Analytics Awards Program! But selecting a winner won’t be easy.

Analytics 147

Analytics Net Promoter Score Contact Center Effort Score 147

ChurnZero

OCTOBER 26, 2021

2021 SaaS Awards Announced – APPEALIE Honors The Very Best In Software. APPEALIE has announced the winners of the 2021 SaaS Awards and ChurnZero is honored to be recognized for the fifth year in a row. As an indicator of APPEALIE’s SaaS Award selectivity, the Overall SaaS Award winners averaged over 4.6

Net Promoter Score 98

Net Promoter Score NPS Software Touchpoint 98

ChurnZero

OCTOBER 8, 2021

ChurnZero Earns a 2021 Tech Cares Award From TrustRadius. ChurnZero is being recognized for giving back to their community with a 2021 Tech Cares Award from TrustRadius. TrustRadius has announced that they have recognized ChurnZero with a 2021 Tech Cares Award. The pandemic was a test of fortitude. About ChurnZero: .

B2B 98

B2B Healthcare Touchpoint Technology 98

BirdEye

MAY 6, 2021

Whenever we receive awards , we know that it’s because we’ve taken the time to build a platform that’s both robust and easy-to-use, and gives all 60,000+ of our partner businesses everything they need to be found, be chosen, and be the best. 2021 G2 Spring awards. Here are some of the awards we won in the 2021 G2 Spring Report.

Marketing 98

Marketing Social Media Chatbots Software 98