NetBase

APRIL 3, 2019

Still, AI-supported sentiment analysis shows there’s some crossover between the most talked-about destination, and the most loved. Understanding it would be helpful to all in the tourism, travel and hospitality industries, wouldn’t it? Let’s use social analytics to find out! Chatter Vs. Love. Paris – The “Embroidery Capital of Europe”.

Infographics 55

Infographics Travel Tourism Fashion 55

NetBase

JUNE 4, 2019

Brand Analysis for the Baseline. A brand analysis tells you so much about how your brand is coming across to potential customers. Using this analysis is key to uncovering unmet needs and is a brand favorite, for pretty obvious reasons. It helps brands create powerful competitive strategies informed by real-time insight.

Data 49

Data Tourism Culture Analysis 49

NetBase

FEBRUARY 27, 2020

Those in the travel and tourism industry are taking note, of course. Spring Break is time for college kids and families to escape for a bit from the stresses of everyday life, but sentiment around travel is a bit shaky this year. Being prepared to pivot as needed is important.

Travel 60

Travel Tourism Trends Course 60

C Space

JULY 24, 2020

While Facebook does not explicitly ask for a user’s race, it has found a different way of performing the analysis of “multicultural affinity” of its users. Tourism advertising is returning to Europe, though total ad spending in Italy, Spain, France, Germany, and the U.K. was up 6.3% on the previous month, according to Nielsen.

Brands 52

Brands Tourism Advertising Travel 52

NetBase

DECEMBER 3, 2018

The biggest problem in some locations is actually over tourism. Sentiment analysis is key to segmenting those personas, but artificial intelligence is the lock that most hotel chains aren’t cracking – the place where actionable ‘ahead of the game’ insight is hidden away. And they’re doing a great job of it so far!

Hotels 45

Hotels Report Travel Tourism 45

PeopleMetrics

NOVEMBER 8, 2022

Additionally, they bring new industry expertise to PeopleMetrics, including education, non-profit, tourism and government. With five senior market research professionals, The Melior Group shines when it comes to project design, analysis, sharing insights and delivering results that inform strategic decisions.

Groups 12

Groups Tourism Healthcare Insurance 12

Customer Guru

AUGUST 21, 2018

He is a leading contributor to Tourism, Hospitality and Service Industries alike. He has expertise in journey mapping, customer strategy, and market analysis. Employee engagement, customer journey mapping, omnichannel customer experience, win/loss analysis and customer success are a few of her many areas of expertise.

Customer Experience 115

Customer Experience Customer Journeys Consulting Customer Experience Professionals 115

SurveySensum

APRIL 5, 2022

It offers you a text and sentiment analysis tool that helps you identify the customer sentiments and the top complaints so that you can resolve their issues to enhance the customer experience. Yeah, SAP owns Qualtrics, and it works best in multiple industries like healthcare, finance, tourism, retail, automobiles, etc. Remember SAP?

Multi-Channel 52

Multi-Channel NPS Survey Feedback 52

Helen Dewdney

JULY 12, 2019

4) Good weather last year with a long heatwave was good news for tourism in the UK but not for travel companies as people chose to holiday at home rather than going abroad. In August 2017 I undertook a comparison of holiday companies and analysis of these costs which showed that Thomas Cook were the highest.

Travel 36

Travel Tourism Hotels Financial 36

C3Centricity

SEPTEMBER 12, 2016

Even if you collect answers, do you make regular use of their analysis to improve your customers’ experience? They are trying hard to educate the locals that the country depends on tourism and as such they must value and protect their own country, as much as the visitors do. But there are also a lot of recycling bins everywhere.

Net Promoter Score 120

Net Promoter Score Airlines Tourism Hotels 120

BirdEye

OCTOBER 28, 2021

For example, if you work in hospitality or tourism, TripAdvisor is a great site to utilize. Here are ten of the most telling online review statistics that show why reviews are crucial for your business’s success. Industry specific sites may be helpful. If you’re in the auto business, Cars.com is a good site for reviews.

Automotive 98

Automotive Healthcare Consumers Customers 98

SmartKarrot

DECEMBER 22, 2020

Deliver meaningful, strategic, and tactical insight to the leadership team through customer feedback, business goals, key performance indicators, and customer analysis. As a Senior Customer Success Manager, you will be responsible for building and maintaining profitable relationships with large direct and agency Tourism clients.

Customer Success 10

Customer Success Tourism Case Study Roadmap 10

BirdEye

NOVEMBER 8, 2023

For companies seeking strategic insights and industry analysis, being listed or cited positively by Forrester can boost their reputation. Forrester Forrester is a research and advisory firm that provides reports, analyses, and evaluations of technology and market trends. Its reports influence business decisions and customer behaviors.

Ecommerce 59

Ecommerce Travel Hotels Social Media 59

SurveySparrow

DECEMBER 14, 2018

Transferring the data from the device to the data analysis team takes zero time because it is instantaneous. Travel and Tourism. Saying that remote data collection apps save a lot of time is an understatement as it completely changes the data collecting landscape with its efficiency. Capture a wide range of data.

Data 40

Data Hospitality Survey Net Promoter Score 40

Grade.us

SEPTEMBER 22, 2020

The effect is more than twice as large for companies in "high customer contact" sectors where customers routinely interact with employees: Retail, food services, tourism, financial services, and health care. Their analytics tool isn’t a half-hearted attempt at analysis. It’s really well done.

How To 26

How To Social Media Advertising Feedback 26

BirdEye

DECEMBER 30, 2023

Analytics and tools Personal accounts have access to basic Twitter analytics, but there’s typically less emphasis on detailed data analysis. For example, if you are opening a Twitter business account for a tourism company, you can select ‘travel’. Twitter will also ask you to select your preferred language.

How To 111

How To Social Media Advertising Analytics 111

Grade.us

NOVEMBER 19, 2019

Tour companies may qualify as an attraction if they operate their own tours, are licensed/recognized by the local city or tourism officials, and have a website.” TripAdvisor also provides you with data exports you can export and upload to analysis tools like Power BI , Google Analytics , Adobe Marketing Cloud and more.

How To 31

How To Hotels Travel Guidelines 31

Wired and Dangerous

MAY 6, 2021

The new OA framework with a longer period is expected to open up more opportunities to the private sector to invest in the countrys airport development activities and subsequently contribute to Malaysia economic growth through the tourism industry and foreign investments [link].

Consulting 91

Consulting Government e-support Software 91

Storyminers

JULY 6, 2020

His Customer Insight work is focused on developing innovative segmentation, targeting, analysis, and measurement solutions. She also shares analysis of customer experience and surveys through her blog which is syndicated by CustomerThink and other portals.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

His Customer Insight work is focused on developing innovative segmentation, targeting, analysis, and measurement solutions. She also shares analysis of customer experience and surveys through her blog which is syndicated by CustomerThink and other portals.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

SurveySensum

JULY 14, 2020

He is a Customer Experience Blogger and Speaker and offers expertise in customer journey mapping, a voice of the customer programs, survey process and analysis, employee engagement, and others. He is highly experienced at delivering Customer Insight, Customer Strategy, Customer Centricity, Customer Value Analysis, and Customer Experience.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

C Space

OCTOBER 12, 2020

“These groups of travelers have the highest potential of increasing money spent on lodging and dining, which can help boost the economy, especially during these difficult pandemic times,” said Yuthasak Supasorn, the head of the Tourism Authority of Thailand. “We

Brands 40

Brands Travel e-support Hotels 40

Comm100

FEBRUARY 6, 2018

Travel and Tourism. Emerald ISO Travel Solutions : A CRM that meets the needs of the tourism market, providing campaign management systems, complaint management, brochure fulfillment and more. Its strong analysis, media list building, and distribution capabilities make it a frontrunner in the PR software industry.

Software 104

Software Customer Engagement Engagement Omni-Channel 104