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How The Global Travel Industry is Planning Ahead for Crisis Recovery

NetBase

72% of consumers in the US and UK are spending more time on social media per day since the outbreak of coronavirus – giving brands an opportunity to get in their sights. Beyond articles, brands are anxiously monitoring consumers as they talk about this sticky subject on social media. So where are consumers traveling?

Travel 98
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Top 10 Customer Thermometer Alternatives in 2024

SurveySparrow

Reporting and Analysis Gain actionable insights with the full out-of-the-box reporting suite and real-time mission control dashboard. Personalizable ribbon reporting, CSAT & NPS trend analysis, and geolocation of responses empower informed decision-making. This includes emails, websites, and social media.

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European Hotel Chain Report Shares Importance of Harnessing AI

NetBase

Our 2018 European Hotel Chain Social Sentiment Report offers that and more, sharing insight around trends and trouble spots, while offering tactics top brands employ on social media to stay ahead of competitors and sentiment shared around 21 of them. The biggest problem in some locations is actually over tourism.

Hotels 45
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Are you on these 40+ powerful eCommerce review sites?

BirdEye

For companies seeking strategic insights and industry analysis, being listed or cited positively by Forrester can boost their reputation. Pro tip: Include social media reviews on your eCommerce site to show transparency and feature user-generated content. Its reports influence business decisions and customer behaviors.

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Deep Data Dives with CBD, BVK and Bradley & Montgomery

NetBase

Brand Analysis for the Baseline. Creating a brand baseline is always the first step when it comes to social listening – because without an accurate baseline, what are you measuring against? A brand analysis tells you so much about how your brand is coming across to potential customers. Brand Passion Indexing for Ideation.

Data 49
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Forgotten Facts & Fantasies of Customer Delight

C3Centricity

If you follow me on social media, you’ll know that I’ve just returned from a three-week visit to Peru. But there are many other organisations working with recommender systems, including Netflix , social media platforms Facebook, Twitter and LinkedIn and retail giant Ikea. .

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Brand Move Roundup – July 23, 2020

C Space

Various studies over the years have shown potential racial bias on social media platforms. While Facebook does not explicitly ask for a user’s race, it has found a different way of performing the analysis of “multicultural affinity” of its users. was up 6.3% on the previous month, according to Nielsen.

Brands 52