CSM Magazine

APRIL 20, 2021

In the 2012 Olympics in London, Nike announced its athletics-encouraging campaign called ‘Find Your Greatness.’ ” With on-premise dining closed, alcohol sales shifted from bars to in-home. .” Undoubtedly, Apple won that Christmas season by beating Google. About the Author.

Consumers 52

Consumers Advertising Trends Entertainment 52

C Space

MARCH 20, 2019

But the truth is, without serious innovation, service stations will end up like deserted Wild West Main Streets. Ben joined C Space as an intern in 2012. Sales of new electric cars worldwide surpassed one million units in 2017 – a record volume. This represents a growth in new electric car sales of 54% compared with 2016.

Apparel 45

Apparel Automotive Hotels Hospitality 45

CSM Magazine

FEBRUARY 20, 2020

The parameters of what constitutes a great marketing campaign have changed enormously over the decades, once upon a time it was sales figures alone that caused a stir amongst the internal management teams. What are some of the most innovative or successful marketing campaigns in recent years? So, who out there really gets it?

Marketing 52

Marketing Brands Effort Score Insurance 52

CSM Magazine

FEBRUARY 27, 2020

With vital customer intelligence at their fingertips, frontline staff are able to push out targeted sales content, pre-empt what customers will purchase in the future and predict their loyalty and value to the business. Here are just two real-life success stories to prove it. Draw inspiration from real-life successes – EBI.AI

Telecommunications 59

Telecommunications Automotive Transportation Guidelines 59

Smith+co CX

FEBRUARY 27, 2013

In a recent photo-shoot for British Airways High-Life Magazine, sugru inventor, Jane Ni Dhulchaointigh, managed to combine (and dramatise) both of these principles at once by sticking herself to the ceiling of her offices to demonstrate the effectiveness of her product. Sugru, and its zealous founder, are an embodiment of these mantras.

Brands 28

Brands Video Innovation User Experience 28

Upwave

DECEMBER 13, 2017

In 2012, consumers spent 4.3 ” On the shift from traditional advertising to digital: “When I inherited the role about 80% of our media was focused on what I call traditional media, print magazines out-of-home advertising, even radio. Brand Knew Ep. #1: hours a day online, with 36% of that on their mobile devices.

Brands 24

Brands Fashion Ecommerce Advertising 24

CSM Magazine

JUNE 12, 2020

Innovation is a crucial driver to achieve superior customer service, and artificially intelligent cognitive applications will include sophisticated predictive analytics, speech pattern recognition, and contextual understanding combined with interactive communication. Retailing 2020:Winning in a Polarized World (2012). E-commerce.

Omni-Channel 52

Omni-Channel Customer Service Self Service Virtual Agent 52

Bold360

NOVEMBER 30, 2016

But beyond streamlining customer service functions, chat bots can also boost sales, enabling customers to place orders via messaging systems much in the same way they’d tell an employee in a brick-and-mortar location what they’re looking for. Image via Facebook (Mark Zuckerberg). In some cases, a bit of human touch makes all the difference.

Chatbots 40

Chatbots Strategy Self Service ROI 40

Amity

OCTOBER 31, 2016

Uberflip has always had a strong marketing team because, after all, we’re a content marketing platform, the sales team has grown a ton over the last couple of years, and we have an amazing, fast-growing engineering team that’s built an amazing product. How did you personally get started in Customer Success?

Customer Success 0

Customer Success Customers Metrics Sales 0

Bold360

NOVEMBER 21, 2016

SaltMines provides technology, capital and advisory support to early stage start-ups and innovation consulting and development services to established enterprises. Over time, the number of customer service emails has fallen sharply and sales have increased. Magazine, Entrepreneur Magazine and Businessweek. Dean Heckler.

Customer Experience 40

Customer Experience Omni-Channel Social Media Self Service 40

Michel Falcon Experience

MARCH 12, 2019

” That company now just $400 million a year in sales, system wide, across the globe. I applied for both, and then I was hired by both companies, and I chose one 1-800-GOT-JUNK because they had just won the Best Workplace in Canada Award by Maclean’s Magazine as a medium sized company. Magazine all of the time.

Culture 12

Culture Employee Engagement Company Engagement 12